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Old 01-22-2006, 09:20 AM   #1
jbarilic
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Question European-parts.net speediness?

My car is currently in pieces from a tree. I needed new tails and to fix some scratches. How have your experiences been with European-parts.net. I placed an order with 2-3 day GLS shipping(so I can get lights back onto my car) and have been waiting since Wed. for the ORDER TO BE PROCESSED. Is the site pretty fast..., like hopefully it will be processed next week, or is it going to be a couple weeks sort of deal and I blew money on the fast shipping?

When I ordered, everything was shown as in stock. I'm concerned, because now the Clear LEDs are shown as new product coming in Feb. 20(it was not this way when I ordered). It will really put me in a bind if this is the case.

Let me know your experiences,
Joe


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Old 01-22-2006, 10:24 AM   #2
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Well, the parts are coming from Germany, so it can take a little longer, so I would expect a 2-3 day shipping method to get delayed a lot easier.
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Old 01-22-2006, 10:35 AM   #3
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I used the DHL shipping w/insurance on Dec 9 and got my headlights on Dec 24.

I would guess the 2-3 day shipping would get it to you faster than the DHL shipping I used at least, maybe not 3 days though.

We'll keep our fingers crossed for ya !
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Old 01-22-2006, 01:17 PM   #4
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When I ordered my clear third brake light from them, it took 5 days to get to my house in the States. I was quite impressed with them

Cheers!
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Old 01-23-2006, 12:35 AM   #5
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I'm just nervous about them not being in stock and my car being out of order for weeks. I should just relax. I know it will take awhile for them to get here form Germany. I'm just concerned about the status of the order not being processed yet. Another two weeks will hurt me. I'm sure it will be done soon since email responses have been fast and first class.
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Old 01-23-2006, 02:38 PM   #6
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Yeah, they are on backorder now until Feb.20. I'm not very happy at this point.
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Old 01-23-2006, 02:43 PM   #7
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sorry. well they are coming from germany. 2-3 days would be really good time to get them here.
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Old 01-23-2006, 02:55 PM   #8
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On the site is states: "availability of products is not guaranteed and European-Parts is not responsible for delays in your order"

I order the taillights and days later they are shown as out of stock. I will have to wait until late February. I spent $70!! on shipping so I could get my car back on the road and not be missing a taillight. Every other site I have ever dealt with (newedge, FocusSport, Tousley Ford, webextremes) let me know if there would be a delay in recieving my product or at least notified me it was on backorder. I didn't even recieve an email until I emailed them first, to find out what was taking so long to process the order. I'm sure if I cancel the order now I will face a large restocking fee, or I can buy a taillight of ebay to have on my car for a month. I'm just a little bit dissapointed.
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Old 01-23-2006, 03:02 PM   #9
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Coming from Germany has nothing to do with showing a product in stock, and then it not being in stock when you order it. I am not complaining about the shipping, I would be happy to recieve it in 5 days from Germany. But now I am looking at Feb. 20 plus 5 days for shipping.
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Old 01-23-2006, 03:08 PM   #10
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i smell a customer service basta*d, did you tell tehm the situation and everything and they are not going to offer a discount or anything?
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