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Old 04-28-2014, 12:52 AM   #1
Burns098356GX
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Wheel hop and banging noise

I'm encountering a odd noise coming from the front end of my ST when I attempt to spin my wheels. It seems on wet pavement I can spin them no problem, but on dry surfaces the fronts seem to hop and results in a rather alarming banging noise like something is going to bust though the firewall. Any ideas what's going on? Im sure what happening isn't good for the motor, or axle.


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Old 04-28-2014, 12:59 AM   #2
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Quote:
Originally Posted by Burns098356GX View Post
I'm encountering a odd noise coming from the front end of my ST when I attempt to spin my wheels. It seems on wet pavement I can spin them no problem, but on dry surfaces the fronts seem to hop and results in a rather alarming banging noise like something is going to bust though the firewall. Any ideas what's going on? Im sure what happening isn't good for the motor, or axle.
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TSB 13-6-10

Looking at the messages, it is pretty involved. Looking at the parts list for the TSB, it is several mounts and such that will need replacement. See below

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TSB
13-6-10 BANG NOISE HEARD AND/OR BUMP FELT FROM FRONT OF VEHICLE DURING A QUICK 1-2 AND/OR 2-3 SHIFT - UNDER MODERATE TO AGGRESSIVE ACCELERATION

Publication Date: June 10, 2013

FORD: 2013 Focus


ISSUE:
Some 2013 Focus ST vehicles may exhibit a bang noise and/or bump felt from front of vehicle during a quick 1-2 and/or 2-3 shift under moderate to aggressive acceleration.

ACTION:
Perform the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

Raise the vehicle on a hoist. Refer to Workshop Manual (WSM), Section 100-02.
Remove the lower air deflector by removing the three (3) fasteners. (Figure 1)
Remove the engine compartment splash shield by removing the eight (8) fasteners. (Figure 1)
Lower the vehicle.
Remove battery and battery tray. Refer to WSM, Section 414-01.
Position hydraulic floor jack with a wood block under transmission and raise only enough to support weight of transmission.
Do not attempt to lift the transmission or damage will occur.


Figure 1 - Article 13-6-10


Remove battery tray reinforcement by removing the four (4) fasteners. (Figure 2)


Figure 2 - Article 13-6-10


Remove and discard the center fastener securing the transmission support insulator and remove the insulator.
Install revised service transmission support insulator and torque new center fastener to 148 N-m (109 lb-ft).
Replace the clutch slave cylinder hydraulic tube with revised service part. (Figure 3 - Item 12)
Bleed the clutch system. Refer to WSM, Section 308-02, general procedures, 6 speed manual transmissions.
Remove floor jack.
Install battery tray reinforcement with the four (4) fasteners and torque to 48 N-m (35 lb-ft). (Figure 2)
Install battery and battery tray, refer to WSM, Section 414-01.
Replace engine mount with revised service part. Refer to WSM, Section 303-01B
If the three (3) engine mount studs loosen during engine mount removal, torque the three (3) engine mount studs to 17.5 N-m (13 lb-ft)


Figure 3 - Article 13-6-10


Replace roll restrictor with revised service part. Refer to WSM, Section 308-03.
When installing the engine compartment splash shield and lower air deflector, do not over tighten the fasteners or threads may be damaged.

PART NUMBER PART NAME CM5Z-6068-A Roll Restrictor
DV6Z-7A512-B Clutch Line PTL
DV6Z-6038-B Engine Mount
DV6Z-6068-A Transmission Mount
W500361-S442 Bolt - Transmission Mount
W716238-S442 Bolt - Roll Restrictor
PM-20 Motorcraft® DOT 4 LV High Performance Motor Vehicle Brake Fluid


WARRANTY STATUS:
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

OPERATION DESCRIPTION TIME
130610A 2013 Focus ST 2.0L GTDI: Replace Mounts And Clutch Hydraulic Cylinder Tube Following The Service Procedure (Do Not Use With Any Other Labor Operations) 1.8 Hrs

DEALER CODING
BASIC PART NO. CONDITION CODE
6068 42

--------------------------------------------------------------------------------

NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supercede this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.

Copyright © 2013 Ford Motor Company
TSB 13-6-10 which has been superseded to include some 2014 models as well replaces the motor mounts with improved units and changes a clutch hydraulic tube in order to help reduce or eliminate the shift bang between 1-2 and 2-3
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Old 04-28-2014, 01:06 AM   #3
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I'm driving a 2013. How can I tell if my car is supposed to receive those recalls?
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Old 04-28-2014, 01:14 AM   #4
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I'm driving a 2013. How can I tell if my car is supposed to receive those recalls?
It's not a recall, rather a technical service bulletin, but in reality every 2013 build Focus ST should qualify. Proving it to the dealer might be a different story.
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Old 04-28-2014, 01:17 AM   #5
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Great so I need to go in and show these guys the problem, even though Ford recognizes the problem?
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Old 04-28-2014, 01:33 AM   #6
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Great so I need to go in and show these guys the problem, even though Ford recognizes the problem?
Depending on the dealership yes. It's required that they experience the problem in order for them to then follow the prescribed service procedure for the given issue.
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Old 07-30-2014, 07:17 PM   #7
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2013 ST 'banging noise' and TSB

Yea, it can be a problem to GET the dealership to do anything about it. I tried last Friday (07/25/14) with a larger dealership in the area. I will not mention any names here, but, in a nutshell, I will not be going back. The Service Advisor got my VIN number and told me that my 2013 ST did NOT fall under the TSB, and then I took the Service Manager for a ride.......that did not go well......after I demonstrated the issue, his response was 'well that's more like racing'.....what a waste of my time. Does anyone know of a decent dealership in the Sugarland, Texas that has a clue??????
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Old 07-30-2014, 07:58 PM   #8
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Yea, it can be a problem to GET the dealership to do anything about it. I tried last Friday (07/25/14) with a larger dealership in the area. I will not mention any names here, but, in a nutshell, I will not be going back. The Service Advisor got my VIN number and told me that my 2013 ST did NOT fall under the TSB, and then I took the Service Manager for a ride.......that did not go well......after I demonstrated the issue, his response was 'well that's more like racing'.....what a waste of my time. Does anyone know of a decent dealership in the Sugarland, Texas that has a clue??????
Hi there,

I want to dig into this a little deeper. Once you find a new dealership to work with, let me know. :)

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Old 07-30-2014, 09:35 PM   #9
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Megan,
I'm not a real big fan of dealerships. Over my lifetime, I've had to spend too much time and effort to get things done right the first. Only one dealership learned that I knew what I was talking about, after they had to rework a couple of concerns multiple times only to figure out that it was what I had suspected all along, or had told them in the first place.
So that is why I looking for a recommendation to one that has a properly working Service Department that treats the customer as an intelligent individual and with respect. Since you work with Ford, you might know of one, or know how to find one better than I in the area around zip code 77414. Thank you.
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Old 07-31-2014, 04:45 PM   #10
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Quote:
Originally Posted by markmorrison59 View Post
Megan,
I'm not a real big fan of dealerships. Over my lifetime, I've had to spend too much time and effort to get things done right the first. Only one dealership learned that I knew what I was talking about, after they had to rework a couple of concerns multiple times only to figure out that it was what I had suspected all along, or had told them in the first place.
So that is why I looking for a recommendation to one that has a properly working Service Department that treats the customer as an intelligent individual and with respect. Since you work with Ford, you might know of one, or know how to find one better than I in the area around zip code 77414. Thank you.
I can completely understand your frustrations, however, I can only look into options if you are planning on working with a dealer.

Since I don't live in your area, I'm unable to suggest a specific dealer, however, you can check by ZIP code here: Dealer Locate

I hope this helps! I'll be here if you find a dealer to work with.

Meagan
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