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Old 12-09-2013, 10:09 PM   #11
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Quote:
Originally Posted by GoldenHour View Post
hey i'm just the middleman relaying what I was told.

my service rep was fairly new so she may have been mistaken or she may have been lying to me. pick one. I think she was mistaken. she clearly wasn't as knowledgeable as you.

the point she was making was she had to have the condensation verified by a tech before she could order the light or she would get into trouble and unfortunately the condensation had dissipated by the time I got to the dealership.

I ran my car through the carwash so its fogged up now.
Some condensation is normal, but yeah if it's fully fogged up then you might have an issue. The headlamps are vented to accommodate changes in atmospheric pressure, but they shouldn't be full of water.
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Old 12-09-2013, 10:56 PM   #12
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Originally Posted by suss6052 View Post
Some condensation is normal, but yeah if it's fully fogged up then you might have an issue. The headlamps are vented to accommodate changes in atmospheric pressure, but they shouldn't be full of water.
I didn't know that. it isn't filled with water. only a band of condensation at the low point of the light maybe 4-5 inches long. I just went out and checked and it has cleared up. so let's assume it's normal. this is the first time I've seen it on either focus and it's only the one light. what do you think? maybe I should just keep an eye on it?
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Old 12-10-2013, 12:17 AM   #13
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Quote:
Originally Posted by GoldenHour View Post
I didn't know that. it isn't filled with water. only a band of condensation at the low point of the light maybe 4-5 inches long. I just went out and checked and it has cleared up. so let's assume it's normal. this is the first time I've seen it on either focus and it's only the one light. what do you think? maybe I should just keep an eye on it?
It is described in the owners guide on page 245 of the base 2014 Ford Focus owners guide as follows:

Quote:
Lamp Assembly Condensation
Exterior lamps are vented to accommodate normal changes in pressure.
Condensation can be a natural by-product of this design. When moist air
enters the lamp assembly through the vents, there is a possibility that
condensation can occur when the temperature is cold. When normal
condensation occurs, a thin film of mist can form on the interior of the
lens. The thin mist eventually clears and exits through the vents during
normal operation. Clearing time may take as long as 48 hours under dry
weather conditions.
These are examples of acceptable condensation:
Presence of thin mist (no streaks, drip marks or droplets).
Fine mist covers less than 50% of the lens.
These are examples of unacceptable moisture (usually caused by a lamp
water leak):
Water puddle inside the lamp.
Large water droplets, drip marks or streaks present on the interior of
the lens.
Take your vehicle to a dealer for service if any of the above conditions of
unacceptable moisture are present.


If it was a brief fog/ thin mist that cleared up within 48 hrs they will likely determine that it is normal.
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Old 12-10-2013, 12:52 AM   #14
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It is described in the owners guide on page 245 of the base 2014 Ford Focus owners guide as follows:





If it was a brief fog/ thin mist that cleared up within 48 hrs they will likely determine that it is normal.
okay. I will monitor the light even though I have never seen condensation in any of our vehicles ever and only in one light of my new ST. I have a feeling that ford will say it's "within spec" .

thanx for the info. I never thought to look in the manual.
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Old 12-10-2013, 08:29 AM   #15
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I would still take it to the dealer. If they replace it and it still happens, then I would consider it normal operation.
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Old 12-10-2013, 09:49 AM   #16
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I would still take it to the dealer. If they replace it and it still happens, then I would consider it normal operation.
Chances are they won't change it based in it clearing up right away, and I've learned that it's best to either take the car back within the first few weeks or not at all since they will claim it's either normal or caused by the driver even when it was clearly a defect. It's frustrating.

I've seen the thin mist before in the headlamps but they usually clear up quickly. Now they also chip really easily though and that might be enough to take it in. Not sure on that ether.
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Old 12-10-2013, 10:53 AM   #17
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according to the manual what I'm seeing is normal. since I only see the condensation in one light and in no other vehicles that we have owned I suspect it's a case of CYA.

i'll talk to the service rep today and have her make a note of it in my file and then monitor the light.
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Old 12-10-2013, 11:55 AM   #18
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I went to the dealership today and they need to have a tech see the condensation. so i'll run my car through the car wash and go back tomorrow. they'll have to order a new light assembly which costs $1800.
I'd like to loop in your regional customer service manager, GoldenHour. Please send me a private message with your full name, best daytime phone number, VIN, mileage, and servicing dealership.

Todd
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Old 12-11-2013, 11:13 PM   #19
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I had my rear windows tinted 35% today and an echomaster back-up camera installed. the camera was hard-wired and a 4.3" rear-view mirror screen replaced the OEM mirror. total damage was another grand. in the stall next to mine was a new maserti. the shop is on stevens creek where most of the dealerships are.

day four with the focus ST and I am glad I got the ST1 mainly because the recaros would not have worked for me. I had a well-equipped SEL and the three things I thought I would miss the most were leather seats, 10-speaker system and ambient lights.

while I think the leather seats looked slightly better, the cloth seats are more comfortable and the material is robust. I really like them.

the six-speaker system sounds 90% as good as 10-speaker system. music is very important to me and the 6-speaker system has exceeded my expectations by a lot.

I miss the ambient lights. ain't gonna lie . I would prefer to have the touchscreen too but only because it looked better and showed album covers. sync still works the same and the only things I use sync for are phone calls and music.

I think the gas tank should be 3 to 4 gallons larger.

I haven't driven a stick regularly for 15 years so there's a learning curve there. it's coming back to me but I have miss shifted a few times especially on the freeway. the ST is easy to stall when taking off.

so far so good. at first I had some buyer's remorse because I took such a beating and bought a car that's a pretty radical departure from what I was driving, but I am getting over it and really enjoy driving the ST. I do also have a Toyota Tundra.
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Old 12-12-2013, 11:56 PM   #20
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my SEL did not have the $700 key. while I would prefer to have the $350 key like my SEL had I like the fact that the $700 key doesn't have to leave my pocket even for opening the hatch back. I do some service calls with my car so I'm in and out of the hatchback several times a day sometimes.

I ordered a couple accessories:


1) http://www.ebay.com/itm/321156281795...84.m1497.l2649

2) because I don't have a sunglasses holder and cubby space is even worse than my former SEL .... http://www.ebay.com/itm/181267677384...84.m1497.l2649

I also notice that there are no rattles in the ST and on the freeway it drives "bigger" than the other focus
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