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MK3 TSB, Recall & Problems Archive The place to chat about TSB and Known Issues for the 2012 Focus.

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Old 12-13-2013, 09:11 PM   #41
DougC
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Join Date: Jun 2011
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Location: York, PA
What I Drive: The biggest mistake I've ever made.

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Originally Posted by Gemini8026 View Post
I reported my non working heater to Ford almost 6 weeks ago to the day. After over a month, and driving a rental car for the last week at their expense, Jubilee Ford called me today to advise me that my car was done. At a great expense to them, they replaced the entire "plenum". That combined with the rental car tab equals a large expense to them.

So I rushed there after work to pick it up before they closed. Warmed up car, then quickly drove to my sisters to shovel her driveway just a short drive away.

Decided to give the ole heater a try and feel the heat I've been missing....

*Cold Air*

Are you kidding me Ford..... REALLY?!?

How convenient thats its Friday out and they were closed right after I found out its not working...

Im amused. Im really not even that furious. Im just amused that they went through ALL that expense and trouble. And no one actually TESTED it after doing the work on it.....

Deal Dealer, see you on Monday
As I ask my manager for more time off work to take care of this problem!
Just, wow. I am convinced that none of these dealerships give a crap. Once they've sold you there car that's the end of their concern.
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1/15/2014.... Back in the shop baby! For those keeping score at home, this is day number 86!

2012 Ingot Silver Focus SE 5spd w/ Sport and Winter pkgs.
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Old 12-13-2013, 09:17 PM   #42
Strix
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Location: Northville, MI
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Originally Posted by Gemini8026 View Post
Are you kidding me Ford..... REALLY?!?
Wow, that sucks.

More top-notch work from another Ford dealership service department.

Ford dealerships are amazing! Every one I go to manages to be more incompetent and crooked than the last. It boggles the imagination.

The worst part of my Focus isn't the DCT, as bad as it is. It's the dealership network. Their continual incompetence would be amusing were I not a victim of it.

I really hope you get your heat fixed... it should only take 3 or 4 more service visits to 2 or 3 more dealerships. My condolences in advance for any damage or problems they cause.
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