These SYNC issues are driving me up a wall! - Focus Fanatics
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Old 11-04-2013, 10:36 AM   #1
SlickWilly
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These SYNC issues are driving me up a wall!

Third time in 5 months of ownership that I have had SYNC issues, quite frankly I am really losing hope. The other day I was driving, when I went to the gas station I got back in my car and SYNC is gone. There is no options for SYNC, AUX,USB everything does not work, and is not appearing. I took it to the dealership and they want 140$ an hour to diagnose the SYNC issues. What should I do, I was at the dealership that bought my car. The only thing they said was "You're car is old it will have issues, we can fix it for 140$ an hour". SERIOUSLY ?!?


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Old 11-04-2013, 11:36 AM   #2
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Hey, Willy,

Since each dealership is independently owned, I suggest contacting a few other dealers to see what they charge.

Rebecca
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Old 11-04-2013, 11:37 AM   #3
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Do you have any idea what the issue is? Why is my SYNC missing?

I did send you a PM regarding this issue a couple days ago, so you can ignore that PM now. Thank you for the help!
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Old 11-04-2013, 01:10 PM   #4
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I was out of the office until today (had to load up on candy ;) ) I don't know why it would disappear like that. You can try pulling the fuse for SYNC to see if that helps. Per your owner's manual, it's fuse number 13. Let me know here or via PM how it goes.

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Old 11-04-2013, 01:38 PM   #5
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I actually already have pulled the fuse and left it out for quite awhile .
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