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Old 09-03-2013, 11:51 AM   #1
sridhar56
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Ford Focus 2014 SFE

I bought a new Ford focus 2014 with the SFE package on 31st August, 2013. Its a great car. On the standard equipment it says it comes with alloy wheels and because of the SFE package I have been given the steel wheels.

The sales representative did not make me aware of the fact that alloy wheels are replaced by steel wheels. The first thing on the sticker is that a SE in Standard equipment has alloy wheels.

I tried to convince the dealer to bump me back to the alloy wheels. The sales manager would not agree even though the sticker says it is a standard equipment and included with no charge. Is there a way I can get the alloy wheels on this car.

What can I do in this case. Can someone please help me out and guide me in this case.


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Old 09-03-2013, 11:55 AM   #2
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Did you not see the car before buying it? Replacing the wheels is expensive (especially OEM wheels).

If he showed you the window sticker it shows steel wheels under SFE package. Despite standard equipment stating alloy is standard, the optional equipment replaces anything listed.

You may be out of luck, unless they let you swap to a non SFE vehicle.
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Old 09-03-2013, 12:43 PM   #3
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Quote:
Originally Posted by sridhar56 View Post
I bought a new Ford focus 2014 with the SFE package on 31st August, 2013. Its a great car. On the standard equipment it says it comes with alloy wheels and because of the SFE package I have been given the steel wheels.

The sales representative did not make me aware of the fact that alloy wheels are replaced by steel wheels. The first thing on the sticker is that a SE in Standard equipment has alloy wheels.

I tried to convince the dealer to bump me back to the alloy wheels. The sales manager would not agree even though the sticker says it is a standard equipment and included with no charge. Is there a way I can get the alloy wheels on this car.

What can I do in this case. Can someone please help me out and guide me in this case.
I have a 2013 SFE. It was also listed like yours. Every single SFE on the road has steel wheels, and i believe it is listed under SFE package
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Old 09-03-2013, 12:52 PM   #4
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Quote:
Originally Posted by sridhar56 View Post
I bought a new Ford focus 2014 with the SFE package on 31st August, 2013. Its a great car. On the standard equipment it says it comes with alloy wheels and because of the SFE package I have been given the steel wheels.

The sales representative did not make me aware of the fact that alloy wheels are replaced by steel wheels. The first thing on the sticker is that a SE in Standard equipment has alloy wheels.

I tried to convince the dealer to bump me back to the alloy wheels. The sales manager would not agree even though the sticker says it is a standard equipment and included with no charge. Is there a way I can get the alloy wheels on this car.

What can I do in this case. Can someone please help me out and guide me in this case.
You're definitely not getting the alloy wheels. The point of the SFE package is the LRR tires and aerodynamic hubcaps that come on the steel wheels (amongst other things).

You bought the SFE package, that is what you're getting.
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Old 09-03-2013, 02:02 PM   #5
sridhar56
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@all..thank you for the suggestions. I think I will stick with the SFE package.


The only thing I am irked is by the fact that the sales representative did not make me aware that the jump up would give me steel wheels. Also since the first thing I noticed on the car was the alloy wheels, I did not care to notice the other facts. I admit a mistake on my side too.
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Old 09-06-2013, 09:16 AM   #6
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Question

Does the SFE package include a real (space saver okay) spare tire or a can of fix a flat ? (i can't tell from ford.com & none on the lots around here)
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Old 09-06-2013, 09:18 AM   #7
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Originally Posted by -sfe- View Post
Does the SFE package include a real (space saver okay) spare tire or a can of fix a flat ? (i can't tell from ford.com & none on the lots around here)
Yes, it does come with a spare tire.
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Old 09-06-2013, 06:36 PM   #8
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Good to hear about the spare & the nice thing about the steel wheels is there not likely to attract thieves (grin)
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