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Old 07-13-2013, 01:54 PM   #11
quasireversible
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Originally Posted by 2012silversel View Post
The other day I was stuck for over an hour in rush hour traffic and my 6F35 trans shifted hard into 1st from a slow roll or stop and go. I was concerned and took it in and the shop said it was because of how I drive and what the trans had learned and there was nothing they could do.
I can't believe this is acceptable transmission performance to dealerships and Ford.

I recently began commuting during rush hour and the performance is just wonky. Some days it is smooth during stop and go traffic and other days it's really jerky. It doesn't shudder, typically. Although today I have noticed a new sound just after takeoff from a stop or near-stop. Up until now (11,000 miles) it has performed pretty well.
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Old 07-15-2013, 04:54 PM   #12
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Hi everyone.

If you are experiencing concerns with your DCT and haven't sent a PM to Crystal, Cory, or I, please send one my way with your name, phone number, VIN, mileage, and dealer info. I'll see what I can do on my end.

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Old 07-15-2013, 10:03 PM   #13
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Hi everyone.

If you are experiencing concerns with your DCT and haven't sent a PM to Crystal, Cory, or I, please send one my way with your name, phone number, VIN, mileage, and dealer info. I'll see what I can do on my end.

Ashley
This is great to see a response to! I haven't made my purchase yet and have been really wary of everything that I'm reading about the DCT. Of course, you always hear the bad over the good in an online environment, but I'm getting into a Ford from a Nissan Lemon and am doing so to get into a reliable, reputable brand. Am hoping this doesn't happen to me... :)
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Old 07-15-2013, 10:11 PM   #14
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This is great to see a response to! I haven't made my purchase yet and have been really wary of everything that I'm reading about the DCT. Of course, you always hear the bad over the good in an online environment, but I'm getting into a Ford from a Nissan Lemon and am doing so to get into a reliable, reputable brand. Am hoping this doesn't happen to me... :)
Every brand has its own problems. However, here the problem is not about the car reliability, it is about how the dealer/manufacturer is willing to solve your problem. I visited 3 Ford dealerships and they always claimed "Normal" for the grinding noise. However, they were not able to explain why others in the lot were not creating the same noise. That's why look for elsewhere.
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Old 07-16-2013, 08:22 AM   #15
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Originally Posted by saireah View Post
This is great to see a response to! I haven't made my purchase yet and have been really wary of everything that I'm reading about the DCT. Of course, you always hear the bad over the good in an online environment, but I'm getting into a Ford from a Nissan Lemon and am doing so to get into a reliable, reputable brand. Am hoping this doesn't happen to me... :)
Saireah, while its nice that Ford reps monitor this forum, don't overestimate what they can do. While there are exceptions, in most cases this intervention leads to the same diagnosis by the dealer. Except they are probably now irritated that the owner went over their heads.

Maybe you already have the car, but if you don't just realize that the DCT is almost surely the most troublesome transmission available on the new car in North America, and it doesn't seem to be getting much better. If you want to be part of this club, buy the car. But there are plenty of less-troublesome alternatives.
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Old 07-16-2013, 08:25 AM   #16
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Given that Ford issued a tsb stating that grinding and rattling is normal for this transmission (hard to believe as that may be), the Ford reps in the forum can't un-ring that bell for you.

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Old 07-16-2013, 08:59 AM   #17
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Saireah, while its nice that Ford reps monitor this forum, don't overestimate what they can do. While there are exceptions, in most cases this intervention leads to the same diagnosis by the dealer. Except they are probably now irritated that the owner went over their heads.

Maybe you already have the car, but if you don't just realize that the DCT is almost surely the most troublesome transmission available on the new car in North America, and it doesn't seem to be getting much better. If you want to be part of this club, buy the car. But there are plenty of less-troublesome alternatives.
I have not yet. I just went through an awful two year experience with Nissan and they're just now buying back the car. My dealership's management was unfortunately not willing to help to any degree and they left me to the mercy of Nissan Corporate -- who transferred my case to another specialist and never told me, refusing to answer my calls (I had to get their Facebook involved to get a call back). It's been over a month of calls and I'm still in a loaner car at the moment. I want to make sure that if something goes wrong with my Ford, I won't experience this type of treatment. That's why I'm researching. It is nice to see someone from Ford monitoring these forums, though.

I guess there's a risk with every brand.

I thought this article was a bit interesting -- I'm coming from a CVT lawn mower engine ;), which was a different experience for me than my old generic automatic transmission on my high school car. I was worried about the CVT when I switched over to it, too.

http://www.autoguide.com/auto-news/2...nsmission.html
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Old 07-17-2013, 07:46 AM   #18
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The article speaks to behavior one would expect from a DCT, not the incessant grinding and other noises the Ford DCT makes.

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Old 07-17-2013, 09:42 AM   #19
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Originally Posted by dan50 View Post
Saireah, while its nice that Ford reps monitor this forum, don't overestimate what they can do. While there are exceptions, in most cases this intervention leads to the same diagnosis by the dealer. Except they are probably now irritated that the owner went over their heads.

Maybe you already have the car, but if you don't just realize that the DCT is almost surely the most troublesome transmission available on the new car in North America, and it doesn't seem to be getting much better. If you want to be part of this club, buy the car. But there are plenty of less-troublesome alternatives.
I love the modesty on this forum.
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Old 09-20-2013, 06:51 PM   #20
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I have about 40,000 on my 2012 SEL with the DCT and never had a problem, a noise or a complaint about. The thing even gets better gas mileage than the manual transmission models
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