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Old 09-01-2013, 12:18 PM   #71
mk3WA
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My '12 Focus SE is in the shop now, has been since Wednesday. Has 40500mi on it. When I first got the car it was almost all freeway so trans problems didn't develop or stand out, but now that I've moved closer and my driving has been more biased toward interurban it really started shuddering. Took it in, and they determined both clutches are failing and the transmission module is shot. Lots of fault codes they said, though none ever showed up in the cluster.

The dealer has been absolutely amazing....took copious notes about my observations, and knew a lot about the issues. They also gave me a '13 Focus SFE without me even asking, and have let me keep it the week or more they expect to have the car. I'm cautiously hopeful this fix will cure the issue, because the loaner shifts way differently, though admittedly it only has 3800mi. The service advisor said this tech has done around 80 DCT jobs.....good and bad. Insane that so many transmissions on such a young iteration have needed to be done.

This is my third Focus and fourth Ford in a row, and no matter what happens I'll be a Ford guy and I already look forward to buying a mk4 (I've had a mk1 and mk2 now the mk3) but I hope Ford mounts an effort to universally stand by it's mk3 DCT folks. So far my dealership has been great but reading on the board I've seen some real mixed results. Unfortunate because the Focus is the best in it's class by a mile and one of the best cars in any class on sale in the world......
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Old 09-01-2013, 02:44 PM   #72
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Quote:
Originally Posted by mk3WA View Post
My '12 Focus SE is in the shop now, has been since Wednesday. Has 40500mi on it. When I first got the car it was almost all freeway so trans problems didn't develop or stand out, but now that I've moved closer and my driving has been more biased toward interurban it really started shuddering. Took it in, and they determined both clutches are failing and the transmission module is shot. Lots of fault codes they said, though none ever showed up in the cluster.

The dealer has been absolutely amazing....took copious notes about my observations, and knew a lot about the issues. They also gave me a '13 Focus SFE without me even asking, and have let me keep it the week or more they expect to have the car. I'm cautiously hopeful this fix will cure the issue, because the loaner shifts way differently, though admittedly it only has 3800mi. The service advisor said this tech has done around 80 DCT jobs.....good and bad. Insane that so many transmissions on such a young iteration have needed to be done.

This is my third Focus and fourth Ford in a row, and no matter what happens I'll be a Ford guy and I already look forward to buying a mk4 (I've had a mk1 and mk2 now the mk3) but I hope Ford mounts an effort to universally stand by it's mk3 DCT folks. So far my dealership has been great but reading on the board I've seen some real mixed results. Unfortunate because the Focus is the best in it's class by a mile and one of the best cars in any class on sale in the world......
Yours is a rare dealer from the stories posted here, good for you
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Old 09-01-2013, 02:46 PM   #73
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Quote:
Originally Posted by mr_cassandra View Post
Yours is a rare dealer from the stories posted here, good for you
You aren't kidding, I'd read a lot of the stories before going in and went in with more than a little trepidation. I've had the car and the mk2 before it serviced by the dealer exclusively but something like this is really the test. Eager to see what the car is like when I get it back.

Biggest downside to the loaner.....now I REALLY regret my car isn't Sync equipped.
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Old 09-01-2013, 10:22 PM   #74
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You keep posting all over the place about a redesigned transmission to address the problem, yet I don't think there are any facts to substantiate that there is in fact a new design or what the changes are. There is an updated part number, but unless I missed some vital info, that is all anyone knows for sure. Yes, I know a dealer told a customer that it was redesigned, but we have know way of knowing if that service person knew what he was talking about, or if he was just telling the customer what he wanted to hear. Please post FACTS about the redesign.

The dealers have been telling people, including me that the clutch packs and seals were redesigned, but I have seen ZERO details on what if anything was actually redesigned. We know for certain that quite a few people got the supposedly redesigned clutch packs and seals only to have the same problems return.

So . . . until Ford comes forward with some FACTS about what they have done, we have no idea if changes were really made or if Ford just slapped some new part numbers on the same old problems.

I have heard rumors about a new design too but whether it would've even been compatible in a 2012 is a question I will never know the answer to. I give my dealer a lot of credit for taking my concerns to heart and rebuilding the transmission once, however I was not willing to allow Ford to keep bouncing me back into service everytime an issue arose. I'm not making monthly payments to look through a garage window at my car on a lift. I did what I had to do because I knew I wasn't getting the help I wanted from Ford, just so they know I took an incredible financial hit but I love my Escape. They can take my piece of crap and dump it off on some innocent car buyer at least I don't have to deal with it anymore.
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Old 09-02-2013, 01:20 AM   #75
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I went and test drove a 2014 Focus S manual with Sync. Makes me think the Focus shouldn't even have an option for an auto, so nice. Don't think the numbers are going to support getting into it, but we'll see.
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Old 09-02-2013, 09:28 AM   #76
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I sometimes wonder if some of you are imaginging this in your head. I know quite a few people with 2012 and up Focus's with DCT or whatever it is without a single issue. A few of them with 30,000+.


I understand that it has been a issue, but as we see problems on a forum sometimes we can begin to think that we have these same problems. It's human nature and theres no way around it.


For whatever that is worth.



Disclaimer: If that makes no sense, I haven't slept in 30-something hours because I am sick.
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Old 09-02-2013, 09:35 AM   #77
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Quote:
Originally Posted by SlickWilly View Post
I sometimes wonder if some of you are imaginging this in your head. I know quite a few people with 2012 and up Focus's with DCT or whatever it is without a single issue. A few of them with 30,000+.


I understand that it has been a issue, but as we see problems on a forum sometimes we can begin to think that we have these same problems. It's human nature and theres no way around it.


For whatever that is worth.



Disclaimer: If that makes no sense, I haven't slept in 30-something hours because I am sick.
I have no proof but my opinion is that these problems afflict a very small percentage of production.
If it were a lot, the media would be all over it with both feet, especially the bog down at highway speeds symptom some have reported and that I had happen on mine.

Hope you feel better soon
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Old 09-02-2013, 10:24 AM   #78
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Quote:
Originally Posted by SlickWilly View Post
I sometimes wonder if some of you are imaginging this in your head. I know quite a few people with 2012 and up Focus's with DCT or whatever it is without a single issue. A few of them with 30,000+.


I understand that it has been a issue, but as we see problems on a forum sometimes we can begin to think that we have these same problems. It's human nature and theres no way around it.


For whatever that is worth.



Disclaimer: If that makes no sense, I haven't slept in 30-something hours because I am sick.
Errr . . . Nope. Imagination is not conjuring up loud grinding and shuddering.

Sent from my Galaxy Note 2 using FF Mobile.
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Old 09-02-2013, 10:25 AM   #79
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Quote:
Originally Posted by mr_cassandra View Post
I have no proof but my opinion is that these problems afflict a very small percentage of production.
If it were a lot, the media would be all over it with both feet, especially the bog down at highway speeds symptom some have reported and that I had happen on mine.

Hope you feel better soon
Seriously, stop already.

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Old 09-02-2013, 11:01 AM   #80
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Has anyone else had their 2012 Focus Tranny rebuilt?

Quote:
Originally Posted by Dylan1970 View Post
I have heard rumors about a new design too but whether it would've even been compatible in a 2012 is a question I will never know the answer to. I give my dealer a lot of credit for taking my concerns to heart and rebuilding the transmission once, however I was not willing to allow Ford to keep bouncing me back into service everytime an issue arose. I'm not making monthly payments to look through a garage window at my car on a lift. I did what I had to do because I knew I wasn't getting the help I wanted from Ford, just so they know I took an incredible financial hit but I love my Escape. They can take my piece of crap and dump it off on some innocent car buyer at least I don't have to deal with it anymore.
Interesting that, after feeling you got 'shafted' by Ford you went right back and rewarded them by buying a new Ford Escape.

My clutch assembly rebuild is still holding up but if it fails and I have to pay for it, I won't buy another Ford ever. If it fails and they take care of me (even off warranty) I'll consider them again.

Trannies in this age should last 10+ years at least. Ford needs to do the right thing here and extend the transmission warranty on these vehicles to 10 years. Denying the problem and calling it normal is the worst position they can take. We consumers need to punish companies in the only way we can: by directing our $ elsewhere when we are not treated fairly.

Ford still has a chance to make this right by taking care of 12+ Focus owners through to the normally expected transmission life. We'll see what they do.
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