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Old 06-24-2013, 07:23 AM   #1
Afbar1114
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Sync updates

I can not get the sync download checker to work. It tells me I need java. But it's installed. Is there an update yet?


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Old 06-24-2013, 08:30 AM   #2
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Try a different browser. Worked for me with Chrome. Be sure Java in browser is enabled (at least temporarily to perform the download).

Apparently when you log into your syncmyride.com account, a message appears in the updates section when an update is available for your car/configuration.
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Old 06-24-2013, 09:41 AM   #3
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Moved to Car Audio, SYNC, MyFord Touch & Electronics.
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Old 06-25-2013, 09:27 AM   #4
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Originally Posted by Afbar1114 View Post
I can not get the sync download checker to work. It tells me I need java. But it's installed. Is there an update yet?
Hi, Afbar1114,

It sounds like you are trying to use Status Checker. The only time we use this tool is when there's a discrepancy between what you have installed in your vehicle and our database (SyncMyRide.com and other internal applications). Version 3.5.1 is the latest software, which you more than likely already have installed; if you'd like me to make check, please send me your VIN in a private message.

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Old 06-25-2013, 09:47 AM   #5
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Hi, Afbar1114,

It sounds like you are trying to use Status Checker. The only time we use this tool is when there's a discrepancy between what you have installed in your vehicle and our database (SyncMyRide.com and other internal applications). Version 3.5.1 is the latest software, which you more than likely already have installed; if you'd like me to make check, please send me your VIN in a private message.

Rebecca
Can I make a suggestion for what I would like to see in an update? When in the radio part I would like to be able to customize those buttons on the left as I use more then others and when on the four box screen I would also like customizable buttons in the radio part so I don't have to switch all the time.
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Old 06-25-2013, 10:19 AM   #6
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Hi, Afbar1114,

It sounds like you are trying to use Status Checker. The only time we use this tool is when there's a discrepancy between what you have installed in your vehicle and our database (SyncMyRide.com and other internal applications). Version 3.5.1 is the latest software, which you more than likely already have installed; if you'd like me to make check, please send me your VIN in a private message.

Rebecca
How about a vertical or horizontal bar for volume instead of the giant pop up.....
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Old 06-25-2013, 12:19 PM   #7
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Originally Posted by Afbar1114 View Post
Can I make a suggestion for what I would like to see in an update? When in the radio part I would like to be able to customize those buttons on the left as I use more then others and when on the four box screen I would also like customizable buttons in the radio part so I don't have to switch all the time.
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How about a vertical or horizontal bar for volume instead of the giant pop up.....
I submitted your suggestions. :)

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Old 06-25-2013, 12:20 PM   #8
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How about a vertical or horizontal bar for volume instead of the giant pop up.....
Waft do you mean a giant pop up?
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Old 06-27-2013, 12:54 AM   #9
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Waft do you mean a giant pop up?
When I change the volume I get a box that covers most of the screen with the volume control in the middle.
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Old 06-27-2013, 06:46 AM   #10
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Really? Do you have the my touch? If so do you have the latest software?
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