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Old 06-18-2013, 12:37 PM   #1
Chris13SE
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Low Battery Audio Off message - 2013 SE

Hello everyone, I have a 2013 SE with a little less than 2k miles on it. I noticed a problem yesterday while waiting to pick up my daughter from summer camp. I was waiting in the parking lot and it was a nice day out, so I just put the windows down, turned off the car and put the key into ACC mode so I could just listen to the radio while I waited. Less than 2 minutes later, it all just shut off and I got a message stating "Low Battery Audio Off" (I don't have the Sony system or My Ford Touch, just the base radio). I thought maybe it was because I was listening to Pandora thru my iPhone. So today when I picked her up, I did the same thing but just had the FM radio on. It happened again after about 2 minutes (actually a little less, I timed it). Any idea why this would happen?


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Old 06-18-2013, 01:29 PM   #2
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I had this happen a few times. The dealership replaced a faulty alternator, problem solved.
good luck!
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Old 06-18-2013, 02:53 PM   #3
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Quote:
Originally Posted by Chris13SE View Post
Hello everyone, I have a 2013 SE with a little less than 2k miles on it. I noticed a problem yesterday while waiting to pick up my daughter from summer camp. I was waiting in the parking lot and it was a nice day out, so I just put the windows down, turned off the car and put the key into ACC mode so I could just listen to the radio while I waited. Less than 2 minutes later, it all just shut off and I got a message stating "Low Battery Audio Off"...
Hi Chris13SE,

I recommend making an appointment at your dealership so they can perform an inspection. Additionally, I can help by bringing this to the attention of your regional customer service manager; just send me a PM with your details and I'll get started. All I'll need to make this happen is your VIN, dealer, mileage, daytime phone number, and full name. Thanks!

Crystal
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Old 06-18-2013, 07:06 PM   #4
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No idea what the issue was (not had it myself), but you can listen to the system without having the key in ACC. Park, pull out the keys, and press the power button on the radio to power up again.

I don't know if that's how it works with MyFord Touch, but it works with the garden-variety Sync. I've used it to keep me entertained while working in the garage.
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Old 06-18-2013, 07:11 PM   #5
Chris13SE
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Yeah, I know, but it does the same thing regardless
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Old 06-27-2013, 12:07 PM   #6
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Turns out it was a bad battery. Dealership replaced the battery, reset the system and all is working good
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