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Old 09-10-2013, 02:53 PM   #11
Joshw
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So, I'm very glad that I read this thread before my first oil change today because guess what...they put 4.5 quarts of 5w-20 in my baby! Luckily I remembered to ask before I drove away, as I forgot to ask beforehand. They did however gladly and promptly re-changed the oil and gave me two free oil changes also. Very appreciative of this post!
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Old 09-10-2013, 03:20 PM   #12
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Hey Joshw, I'm like you, traded a 2012 Focus Titanium in for a 2013 ST. One of the smartest stupid things I have done, but had to get back to a manual transmission and couldn't be happier!

As far as the oil, I definitely wanted 5.7 qts of 5w30 oil for Sunday's autocross in 100 degree weather and not the 5w20. Again, thanks to the original poster!
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Old 09-28-2013, 09:46 PM   #13
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My dealer put in 5W20 at the first oil change for my ST3 last weekend. I caught it before leaving the lot (window sticker led me to check the service invoice against the ST supplemental manual). Brought the discrepancy to the attention of the service advisor, who sent the car back to the service bay for a change of filter and a fill of 5W30. Perhaps some of the techs might not be trained up on the model-specific differences.
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Old 10-02-2013, 08:00 PM   #14
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I just had a service done to my car. I just checked the invoice. They put 5W-20 in my car as well. I guess I will have to make a call to the service department tomorrow. I didn't even think to check that before I left. Atleast the correct amount was put in.
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Old 10-02-2013, 11:04 PM   #15
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correct me if I'm wrong... and maybe I am remembering it from some literature rather than from looking under the hood (had the car 3 days now) but doesn't the filler cap say 5-30 on it?

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Old 10-03-2013, 12:17 AM   #16
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Quote:
Originally Posted by ChrissyL View Post
Perhaps some of the techs might not be trained up on the model-specific differences.
That's a bit strange considering that there are a number of Ford vehicles that use the 2.0L EcoBoost.
I am assuming that they use 5W-30 as well.
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Old 10-03-2013, 12:40 PM   #17
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I've read a bunch that some dealerships say they can't enter 5w-30 on the system even when they actually use it. When I take mine in for my first oil change I'll be asking to see the empty containers! :)
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Old 10-03-2013, 12:55 PM   #18
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Quote:
Originally Posted by karmajay View Post
I've read a bunch that some dealerships say they can't enter 5w-30 on the system even when they actually use it. When I take mine in for my first oil change I'll be asking to see the empty containers! :)
Good luck with that. They don't use the single or 5 quart containers that you would buy at the store but bulk oil dispensing rigs and large drums of oil.
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Old 10-03-2013, 08:21 PM   #19
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Are dealer oil changes part of the power train warranty or something? Just wondering why people are bringing to dealer?
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Old 10-03-2013, 08:32 PM   #20
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Are dealer oil changes part of the power train warranty or something? Just wondering why people are bringing to dealer?
Often at the least the initial change is paid for by the dealer, and for some people it's the connivence of having someone else do the work.

If you properly documented the change and kept receipts for everything the warranty would still be valid, but it's easier to have the records created at the dealer and it sticks in the vehicle's service history forever.

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