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View Poll Results: MK3 Owner Quality & Ownership Survey
Overall build quality met my expectations 151 77.04%
Overall build quality did not meet my expectations 42 21.43%
Exterior build quality met my expectations 156 79.59%
Exterior build quality did not meet my expectations 30 15.31%
Interior build quality met my expectations 150 76.53%
Interior build quality did not meet my expectations 38 19.39%
Vehicle comfort level met my expectations 173 88.27%
Vehicle comfort level did not meet my expectations 16 8.16%
Engine power met my expectations 164 83.67%
Engine power did not meet my expectations 27 13.78%
Vehicle handling met my expectations 177 90.31%
Vehicle handling did not meet my expectations 15 7.65%
Safety features met my expectations 184 93.88%
Safety features did not meet my expectations 5 2.55%
Technology features met my expectations 142 72.45%
Technology features did not meet my expectations 48 24.49%
Fuel economy met my expectations 157 80.10%
Fuel economy did not meet my expectations 34 17.35%
I experienced some defects and problems with my vehicle 136 69.39%
I did not experienced any defects or problems with my vehicle 51 26.02%
I felt my vehicle is a great value for the money 143 72.96%
I did not feel my vehicle is a great value for the money 40 20.41%
I would recommend a Focus to a friend 144 73.47%
I would not recommend a Focus to a friend 42 21.43%
Multiple Choice Poll. Voters: 196. You may not vote on this poll

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Old 06-03-2013, 06:40 AM   #11
walter williams
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27,000 miles. no problems
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Old 06-03-2013, 08:21 AM   #12
carnage.exe
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Quote:
Originally Posted by suss6052 View Post
If you haven't been here more than a month and posted more than 25 times if I recall correctly you're not eligible to vote in the poll yet.
Well that explains why I am unable to vote as well.
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Old 06-03-2013, 08:38 AM   #13
amoosenamedhank
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The power was what I expected it to be.... not enough.

I had an issue with my clutch line as it was delivered from Ford, otherwise smooth sailing.
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Old 06-03-2013, 10:54 AM   #14
babaei
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Originally Posted by gostinger View Post
Already 60 percent experienced some defects. That is not a very good number . Yes I know the numbers are still early but.....
This isn't all that unexpected. In the JD Power Initial Quality Survey, most brands hover around an average of 1 problem/car, and Ford was at 1.18 for MY2012.

(Sadly, Ford was at 0.93 in MY2010).
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Old 06-03-2013, 06:36 PM   #15
jcw122
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What I Drive: 2014 Race Red SE 201A Hatch - MTX

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Why did you reverse the order for the "problem" questions? Might have confused some people.
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Old 06-03-2013, 08:42 PM   #16
jsorrell84
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Location: Upstate, NY, NY
What I Drive: 2013 Candy Blue Ford Focus SE

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Had mine a few weeks and its going great. Hoping I don't run into problems with the DCT. Car has almost 400 miles on it now.
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Old 06-03-2013, 10:30 PM   #17
Vanquished
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Pretty good marks from me.
Has the DCT issue and had a defective compass so that was a mark down. The compass issue probably should have never made it to me (the dealer should have noticed this before they sent it out, lord knows they had a long enough time to find it).

I think there should be an option for ford service/dealer opinion. I would absolutely give two thumbs down in that category. I have been pretty disappointed with the dealers by me... Although my Mitsubishi Montero had terrible maintenance requirements at least the dealers were courteous and very helpful. Haven't found the ford/lincoln dealers I've been to to be anywhere close to the same... :(
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Old 06-04-2013, 10:45 AM   #18
PratoN
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^I agree on the bad service voting.

When I bring my car in for weird noises, everything is normal, but as soon as I hit 50k miles, they start sending me mail about how my car is "overdue" for its "maintenance" that they want to charge me $500 for - I bet they don't grease a single joint/bushing (not that there are even greaseable zerks on new cars anymore).
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Old 06-04-2013, 01:58 PM   #19
FordService
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Quote:
Originally Posted by Vanquished View Post
...I think there should be an option for ford service/dealer opinion...
Quote:
Originally Posted by PratoN View Post
^I agree on the bad service voting...
Hi Vanquished and PratoN!

I'm Ashley, the new customer service rep here on the forum.

I'd be more than happy to document any dealer feedback you have. Please just PM me your name, phone number, dealer info, and some details and I'll pass your feedback along.

Thanks!

Ashley
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Old 06-04-2013, 02:08 PM   #20
Zillon
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Voted, even though I'm now Focus-less. Figured some balanced feedback is good around here.

The Ford service experience is actually what turned me away from trading up to an ST. I didn't want to go through that again.
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