Originally Posted by wilsonfocus86
SYNC/MFT doesn't like those "foreign icons" at all lol. Mine would without fail freeze up/screen go black/reset itself everytime because I had an Icon next to my now ex-gf's name when I would call her after work. Once I figured out it was that and deleted the emoji icon, never had a problem since!
I'll note that it only happened when calling someone with an icon next to their name etc, but they are installed on my iPhone use them everyday and I haven't had any other issues since then.
See thats what I was arguing about with the tech at Ford. I was saying that none of my contacts on my phone have emoji's in them, but he said it doesn't matter. Apparently having the emoji's on my phone in general will cause it to not recognize my contacts.