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Old 03-10-2013, 06:47 PM   #1
spiderpig
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Steering Assist failure...should I be worried?

I was taking out the trash tonight and was driving to the dumpster in our townhouse community. I got past the gate and was making a slight right hand turn going around 5 mph when the steering wheel felt tight and a warning came up "steering assist failure". I put the car in park, turned off the car. I turned it back on and the wheel came loose again and I was able to keep driving.

This is a 2013 Ford Focus Titanium with around 3k miles on it. This is the first time this has happen and I'm not sure if I should worry or consider it a fluke. I was looking on the forums here and it seemed that it was a 2012 Focus issue, so I'm assuming whatever they did to fix in in the 2012 model they put in the 2013 model.

I have an ODB II connector and dash commander for my Iphone. I plugged it in as soon as I got home, but it wasn't able to find any error codes. So not sure how to find it.

Overall, I haven't had any other issues with the car. But figured I'd see if any other 2013 owners have seen this.


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Old 03-11-2013, 10:56 AM   #2
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The joys of electrical steering systems.

Had a very similar issue on a GM I owned - General Motors couldn't do anything for me short of replacing the ECU. It's a tough problem to duplicate at will.

Keep an eye on it - it may be a one time electrical glitch, but it's not something you want to gamble with at 60MPH. Found that one out the hard way.
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Old 03-11-2013, 11:43 AM   #3
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I called the dealership and they said to bring it in if it happens again. So I guess I'll keep an eye on it and see what happens.

So in case it happens while driving...I should be able to turn the car off and on in Neutral right?
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Old 03-11-2013, 12:05 PM   #4
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Quote:
Originally Posted by spiderpig View Post
I called the dealership and they said to bring it in if it happens again. So I guess I'll keep an eye on it and see what happens.

So in case it happens while driving...I should be able to turn the car off and on in Neutral right?
Should be.

In my case, it only happened while I was also on throttle. When I backed off, I'd get my steering back. I'd sure have preferred it to happen at 5MPH instead.
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Old 03-11-2013, 12:32 PM   #5
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I had this happen to my car a few times before, and than had a... "possibly related issue". that is, the car came up saying engine fault, service now. It would not start and I needed to get a wiring harness replaced, under warranty luckily.

Like I said, I don't know if this was related or not. Also, In all honesty, I had the power steering stop working while driving at 90K on twisty back roads, and it wasn't that hard to drive. It's only really hard at slow speeds.
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Old 03-11-2013, 01:05 PM   #6
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Other then the hiccup yesterday the car has been amazing to drive. So hopefully it was just a hicup.
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Old 03-11-2013, 03:52 PM   #7
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Other then the hiccup yesterday the car has been amazing to drive. So hopefully it was just a hicup.
Hi spiderpig,

If you're concerned, you can always swing by your dealership so they can perform a diagnosis. Keep us posted and let us know if you get this warning message again; I'm here to assist if you need me!

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Old 03-12-2013, 08:47 AM   #8
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Do I have to go to the dealership I bought it at, or will any Ford dealership do it? The reason I ask is because there is a dealership closer to my house. But I bought the car from a dealership about 40 minutes from where I live (since they had what I was looking for). Not sure if the warranty is good at all dealerships.
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Old 03-12-2013, 08:59 AM   #9
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Quote:
Originally Posted by spiderpig View Post
Do I have to go to the dealership I bought it at, or will any Ford dealership do it? The reason I ask is because there is a dealership closer to my house. But I bought the car from a dealership about 40 minutes from where I live (since they had what I was looking for). Not sure if the warranty is good at all dealerships.
The manufacturer's warranty should be valid at any Ford dealership, although the level of service you recieve may differ between the dealer you bought the car from and any other dealer.
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Old 03-12-2013, 04:00 PM   #10
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Originally Posted by spiderpig View Post
Do I have to go to the dealership I bought it at, or will any Ford dealership do it? The reason I ask is because there is a dealership closer to my house. But I bought the car from a dealership about 40 minutes from where I live (since they had what I was looking for). Not sure if the warranty is good at all dealerships.
Hi spiderpig,

Your warranty is good at all dealerships in the United States and Canada; if you have a preferred dealership closer to home, you're more than welcome to make an appointment there.

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