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Old 04-15-2013, 12:59 PM   #1
RMGoeke
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2002 ZX3 New Timing Belt Lasted 10k

I had a shop install a new timing belt on my 2002 ZX3 with 110k. Last night, it starts making a horrible grinding noise that got worse as she idled. I was hoping it was just one of the pulleys on the serpentine belt no luck. I removed the serpentine just to be sure. I just had the belt replaced last year by an indy using all Ford parts to include the idler and tensioner pulleys. Only 10k miles since the work was done. I'm sure this is going to suck. Anyone have this problem? I'm presuming they did something wrong. They normally do great work. Best, Rob


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Old 04-15-2013, 05:23 PM   #2
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I moved you to Gen. Tech Chat. Should receive more views and useful post here.
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Old 04-15-2013, 07:53 PM   #3
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Grinding on the tbelt? Did the belt break? If not how does the tbelt look? Still like new or is it wearing on one side or another. Are the tensioner and idler turning ok? If not could be one of them went bad. Happens sometimes. Had a new ford tensioner mess up right after install but it was making a tapping sound cus its spring was bad, no grinding.
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Old 04-15-2013, 11:40 PM   #4
tmittelstaedt
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Let me say this - and I'm talking not just to users here but the professionals as well - one of the big reasons people take cars to a professional mechanic is that a professional shop offers a warranty on the work. After all if your not going to stand behind your work, the customer can go find some bozo on Craigslist working out of his house that will do it without offering a warranty.

Warranties are a gamble. The professional shop knows that for every 100 cars they service only one will come back with a bona-fied warranty claim - so they raise their rates for all other 99 cars to pay for the time to fix that 1 car. (or whatever the formula is)

In your case you had an indy do it who normally does great work - well so a part failed - oh well. That's part of the business. You paid extra when you paid him to do the work that covers that failure. If he had done great work in the past I'm sure he did great work when doing your belt - I would not presume he did something wrong - it's just his bad luck that a part failed early.

In this business new parts sometimes do fail early. I do all my own wrenching these days and save a lot of money - but I am fully aware that every time I do something that is very invasive such as replacing a clutch or head gasket that there's a chance the part will fail after I've put it all back together even if I have done everything right, and I'll be tearing it apart again. I take that risk because I offset it against the money I save doing my own work - but I have no problem at all with a professional charging double what a part would cost if I were to ask him to take that risk instead of me by paying him to do the work.
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