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Old 01-24-2013, 05:50 PM   #1
scada
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Another Gear Rollover & Hotline Report

So I brought my 2013 S to the dealer because it was making a noise in neutral that went away when you depressed the clutch pedal.

They diagnosed it as the gear rollover issue and wrote it is a 'normal characteristic of this vehicle'.

It goes on to say see Hotline Report # 106042769

Anyone know where I can get this hotline report?


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Old 01-24-2013, 06:05 PM   #2
Squirlyjim
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That is the report #between the tech and Ford you have to ask the dealer service if he will get a copy for you
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Old 01-24-2013, 06:05 PM   #3
scada
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Ok I looked at the paper work I was given and I have a copy of the Hotline Report. Apparently the report is where the tech called Ford for assistance. This is what it says:

'This noise is referred to as neutral gear rollover noise and it is also common for these transmissions as it is the MTX-75. It is common to any manual transaxle with a four cylinder engine.

Neutral gear rollover noise is a product of the gears in the transmission reacting to the normal firing pulsations of the four cylinder engine. This noise is usually more pronounced when hot or with the A/C compressor engaged. Disassembly of the transmission is not recommended as it will not reveal a concern.

Neutral Gear rollover noise is not detrimental to the duration of the transmission or the vehicle and no repairs are recommended.'
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Old 01-24-2013, 06:07 PM   #4
scada
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Quote:
Originally Posted by Squirlyjim View Post
That is the report #between the tech and Ford you have to ask the dealer service if he will get a copy for you
Squirlyjim; Thank you for getting back to me. Yeah I looked thru the paper work that was given to me and found the report.
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