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Old 12-14-2014, 06:33 PM   #1
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Brake Issues?

Hey guys,

I got a 2013 Focus ST with 60,000Km and I noticed around 57,000Km, the brakes starting squealing really bad.

When I hit the brakes at any speed I will get this squeal. You notice it the most at city driving speeds and stopping for a red light or stop sign.

I took the ST into the dealer and they charged me for a brake maintenance. They mentioned I had lots of life left on the pads (9mm and 7mm). I took the car home and the squealing was still bad. I took the car back in and they did another check only to tell me the exact same thing, there is nothing wrong.

Just the past two days the brakes seem worse then they ever were. I'm not talking a light squeal you normally here time to time when weather is wet or in colder temperatures. This is a loud, high pitch and very annoying squeal any time my foot hit the brake. Even when light touching or feathering.

I called Ford and they told me its the brake pads and there is nothing they can do. They mentioned its a hard ceramic pad and that is the nature of the beast. I don't really buy it. I can understand some squealing but not this much.

Has anyone else ran into this or is it really just the brake pads?

Thanks.


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Old 12-14-2014, 06:53 PM   #2
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If it's the pads, a light touch will just make it worse at this point.

Try a few hard stops & see if the noise goes away.
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Old 12-14-2014, 09:02 PM   #3
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Pretty much what Roger mentioned above.
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Old 12-17-2014, 02:11 PM   #4
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Quote:
Originally Posted by trelaflip View Post
Hey guys,

I got a 2013 Focus ST with 60,000Km and I noticed around 57,000Km, the brakes starting squealing really bad...

Letís see how we can turn things around for you, trelaflip. Since your previous visits at the dealer werenít conclusive, I recommend seeking a second opinion. Feel free to choose other dealers, as theyíre owned and operated independently. To locate one, click on this: http://www.ford.ca/dealerships/locate/ Please get back to me with the dealer info, booking arrangements, VIN, registered name on the vehicle, and daytime phone number via PM; Iíll loop in your customer service manager.

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Old 12-17-2014, 02:28 PM   #5
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Thanks for the recommendations. I tried a couple hard stops but the brakes are still pretty bad.

Thanks Kwasi. I will be in touch.
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Old 12-17-2014, 06:45 PM   #6
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sounds like the pads and rotors have glazed over, your best bet is to do several 'panic stops' get going about 45-50 mph and get hard on the brakes , as in make sure the ABS is doing it's job, down to 5-10 or so, do NOT come to a complete stop. get back up to speed and do it again. you have to get the rotors and pads hot to burn through the glazing. If that doesn't do anything after 4-5 times you will need to have the rotors turned and pads scuffed a little.
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Old 12-17-2014, 07:37 PM   #7
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Quote:
Originally Posted by trelaflip View Post
...Thanks Kwasi. I will be in touch.
My pleasure, trelaflip. I've escalated your concern to the regional customer service manager. Please check your PM for more updates.

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Old 12-18-2014, 09:05 PM   #8
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Just an update...

I took my car to the 2nd dealer this morning to get a second opinion. Before I went, I did try hitting the brakes hard a couple times and still no luck. I had this annoying squeal at every stop.

Anyway.....I'm not quite sure what to think. I left the 2nd dealer and my brakes still squeal like a SOB.

The 2nd dealer advised me that I have really bad glazing on the rear brakes and my rotors are shot in the front. With this said, I need a brake service for the rear and need new rotors or have the rotors resurfaced on the front. They then quoted me $500 for new rotors and pads on the front and then told me they "may" be able to do the service for the rear at no charge if I paid for new rotors.

I am confused.....The 1st dealer didn't mention anything about rotors being shot or anything about my brakes being glazed. On top of that, the 1st dealer charged me $200 to have the brakes service done which didn't help. Now Im wondering what the brakes service at the 1st dealer even included? Also, my car is highway driven so I barely use the brakes. Is the 2nd dealer telling me my rotors wore out in just over a year???? My old 2003 Focus ZX3 and my G8 GT brakes lasted much longer and I would assume the brakes in the ST would be of higher quality.

So with that said I left the dealer with these brakes I can barely handle. Are rotors not covered under warranty for premature wear?

Rant over.
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Old 12-18-2014, 09:26 PM   #9
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i had some rotors turned on a F150 under warranty, the truck only had 3500 miles when they started warping. I think ford uses cheap rotors on most of their vehicles from the factory.
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Old 12-18-2014, 11:40 PM   #10
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Take it in for brakes & they'll tell you that they're needed more often than not.

Slam those seriously hard stops as Corv suggested & you could have them last a lot longer. Half measures on that won't make much difference once you have some seriously glazed & squealing.
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