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Old 12-18-2012, 08:08 PM   #1
powermax
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Exclamation 2 Brand New 2012 Focus SE Sedan in 2 Months (1st one bought back by dealer)

In October I bought a brand new 2012 Focus Sedan SE Sonic Blue (built date 04/23/2012) loved the car at first, took the car back to the dealer because of rattle on the dash and it was rolling back after 3 seconds. They didn't do anything about the rattle and they updated the PCM/TCM. It ruined the car the quick shifts became slow, it was having shift flares, erratic shifting, there was some DTC codes showing on the test menu and sometimes the car would not go into gear, so I got a car that didn't roll back and didn't do the clutch coupling noise (famous grinding noise) anymore but had lots of new issues. After 6 visits to the dealer and no solution the dealer offered to buy my car (now with 3000k km)back for the same price I paid for and offered me a brand new 2012 same model and color (built date 04/17/2012) with a few more options for $1000.00 more (kudos to my dealer).
Took delivery of the new focus yesterday, HUGE difference the TCM/PCM is not updated it has quick sporty shifts, sometimes at low speeds it has the clutch coupling noise (famous grinding noise that is normal). It does roll back, it holds for 3 seconds then it rolls back but I don't mind at all because I got my sporty feel tranny back and I'm loving it. My " old" focus and the new one have no tsbs on the vin #.
I strongly suggest that those who didn't do the last update don't do it, there are a lot of reports of slow shifts and shift flares after the updates, the only good thing about the update is that it will hold the car longer on a hill and it wont do the clutch coupling noise because the shifts are much slower.
Well that's my story, I hope all goes well with the new one.



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Old 12-18-2012, 10:21 PM   #2
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I have a manual tranny, but I also have three recall updates I have ignored.
Why should I fix what i am happy with?
It has been a full year, and maybe it may get to eventually be too late to get them, but I an not going to even think about anything at all for another 18 months.
Maybe just before the 36 mo wrranty goes i would allow them to do anything.
???
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Old 12-18-2012, 11:25 PM   #3
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Ford seems to be having "yield" problems with the Focus meaning that there's an unusually high number of defective units shipping. Hopefully they get things worked out because it really is an awesome and unique little car when it works right.

That was pretty cool of your dealer to buy your first car back from you, but I can't help but wonder what they did with it.

Btw, my car has all the updates and I am not having any problems with the DCT.
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Old 12-19-2012, 06:01 AM   #4
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Originally Posted by oritpro View Post
Ford seems to be having "yield" problems with the Focus meaning that there's an unusually high number of defective units shipping. Hopefully they get things worked out because it really is an awesome and unique little car when it works right.

That was pretty cool of your dealer to buy your first car back from you, but I can't help but wonder what they did with it.

Btw, my car has all the updates and I am not having any problems with the DCT.
They said they were going to keep it for the sales people to use it. I'm almost sure it will show up in the used car lot pretty soon.
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Old 12-19-2012, 07:30 AM   #5
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I haven't had any problems with my DCT before the update and after it I still didn't. No real noticeable change from getting it either. I am fortunate that I got one with all the stuff mechanically and electronically sound. I suspect there is an issue with the suppliers not being tough enough with quality control issues and the rush to manufacture has allowed too many into cars that would have otherwise been corrected earlier. Hypothetical musings at best but I think overall the trans. and program are fine but require the mechanicals to be within spec. for the electronics to function properly, at least initially as it learns the transmission. I hope as the trans. wear, it doesn't become a problem with the programing not being able to handle the variances. Maybe new programs are being developed to cope with these wider aspects of transmission mechanicals and the tolerance issues. Most of the problems do seem to be related to the mechanical aspect not being close enough for the programing to handle it sufficiently and the results are the poor performances and damage to clutches, etc. as it tries to cope.
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Old 12-19-2012, 07:34 AM   #6
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Quote:
Originally Posted by Rogerschro View Post
I haven't had any problems with my DCT before the update and after it I still didn't. No real noticeable change from getting it either. I am fortunate that I got one with all the stuff mechanically and electronically sound. I suspect there is an issue with the suppliers not being tough enough with quality control issues and the rush to manufacture has allowed too many into cars that would have otherwise been corrected earlier. Hypothetical musings at best but I think overall the trans. and program are fine but require the mechanicals to be within spec. for the electronics to function properly, at least initially as it learns the transmission. I hope as the trans. wear, it doesn't become a problem with the programing not being able to handle the variances. Maybe new programs are being developed to cope with these wider aspects of transmission mechanicals and the tolerance issues. Most of the problems do seem to be related to the mechanical aspect not being close enough for the programing to handle it sufficiently and the results are the poor performances and damage to clutches, etc. as it tries to cope.
My experience has been the same as Rogerschro and i second these comments....
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Old 12-19-2012, 08:00 AM   #7
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My experience has been the same as Rogerschro and i second these comments....
And I in turn have to disagree, at least in part. My clutch pack was replaced less than 1,000 miles ago and while it fixed the problem i brought it in for (slipping while accelerating - they said it was due to a clutch not disengaging properly, no fluid leakage problem) it did not fix the fact that the car nearly stalls when first driving away in the morning and this morning as I was getting closer to work it was shuddering more and more. So much of the same behavior before and after clutch replacement.

Also if the "program is fine" I'm not sure that jives with some DCTs performing significantly better after the 12B37 update, some performing significantly worse (like mine), and some seeing no change in performance as reported by many on this site.
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Old 12-19-2012, 11:18 AM   #8
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Originally Posted by kam327 View Post
And I in turn have to disagree, at least in part. My clutch pack was replaced less than 1,000 miles ago and while it fixed the problem i brought it in for (slipping while accelerating - they said it was due to a clutch not disengaging properly, no fluid leakage problem) it did not fix the fact that the car nearly stalls when first driving away in the morning and this morning as I was getting closer to work it was shuddering more and more. So much of the same behavior before and after clutch replacement.

Also if the "program is fine" I'm not sure that jives with some DCTs performing significantly better after the 12B37 update, some performing significantly worse (like mine), and some seeing no change in performance as reported by many on this site.
Well said.
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Old 12-19-2012, 03:58 PM   #9
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Quote:
Originally Posted by Elizabeth View Post
I have a manual tranny, but I also have three recall updates I have ignored.
Why should I fix what i am happy with?
It has been a full year, and maybe it may get to eventually be too late to get them, but I an not going to even think about anything at all for another 18 months.
Maybe just before the 36 mo wrranty goes i would allow them to do anything.
???
I believe some recalls are mandatory.
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Old 12-19-2012, 09:12 PM   #10
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I feel I have had quite the experience with my Focus and consider it to be probably the worst build ever. 12/11 build date.

First took delivery I noticed the steering was hard to keep straight and turned out there was a TSB that required my entire steering rack be replaced.

Next up was the latest DCT update flash which was the one prior to 12b37 and I felt the shifts of the DCT were quick, crisp and fun.

Next, the front suspension clunk that required all the springs to be replaced. Mileage was less than 10k.

I brought the car in for a the 3.02 MFT update

Rear door sticking

Then the 12b37 update and thats when i noticed the problems really started with the tranny. Shift flares, Delays in upshifts and downshifts, bogging, Then a horrible noise.
Took the car in for those issue and they discovered a leak that required them to replace a seal and the clutch paks.

Front passenger headlight was fogging abnormally. They replaced that as well.

I'm at about 13k miles now and have to say the DCT shifting is damn near perfect. No further issues with the DCT except for one thing. In the morning it shifts a little rough until its been driven for a few mins and then it's fine.

Also the front end clunking is starting to come back.

I love the car though. It is a blast to drive. Its just a shame it needs so many visits to Service. Really sad that the Service manager knows my first name just by me walking in the door. LOL.

I will be lucky if it makes it to 36k miles.
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