My Ford Touch Extended warranty and software update mailings - Page 3 - Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum
Ford Focus Forum
HomeContact UsAbout UsGalleryDiscussion ForumsMarketplace


Go Back   Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum > Ford Focus Third Generation > MK3 Focus

MK3 Focus The place to chat about general questions, window tinting, exterior body, interior and lighting upgrades for the third generation 2012-Current Focus.

Search This Forum | Image Search | Advanced Search    
Ford Focus Tire & Wheels FocusFanatics Merchandise

Reply
 
Thread Tools Display Modes
Old 12-06-2012, 12:41 PM   #21
FordIVTteam
Official Ford Rep
 
FordIVTteam's Avatar
 
Join Date: Jul 2011
Fan#: 87765
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 972
Points 2,177, Level 28
Points: 2,177, Level: 28 Points: 2,177, Level: 28 Points: 2,177, Level: 28
Level Up 18% Completed
Level up: 18% Level up: 18% Level up: 18%
Forum Activity 3%
Activity: 3% Activity: 3% Activity: 3%
FF Reputation: 3 FordIVTteam Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by Joe84FL View Post
My MFT recently has decided to no longer play nice with any device via Bluetooth, and I'm also getting a really annoying buzzing/vibrating sound from the speakerphone area on the overhead console. Should this be enough reason for the dealer to install the update? The small issues I'm having with this car after owning it for just 8 months are really starting to become frustrating...but I'm trying to stay positive and not become one of those whiners.
Also, random off topic question: Is a blown speaker covered in the warranty? I'm still well within factory warranty and even purchased the extended warranty, but this seems like something they may omit from that. Can't believe the Upgraded Sony system could have this issue already.
Thanks in advance!
Hi, Joe84FL -

I definitely recommend having the latest update installed, but have you tried performing a Master Reset yet? If not, here are the instructions:

http://support.ford.com/sync-technol...ter-reset-sync

Also, just an FYI, the 3.5.1 update will soon be available as a self-install on SyncMyRide.com for vehicles without navigation. For those with nav, you'll be able download the update and order your new SD card in January.

For warranty-related questions, give my partner, Cory, a shout. His username is: FordCustomerService.

Jaclyn
__________________
FORD IN-VEHICLE TECHNOLOGY TEAM

p: 800.392.FORD (Prompts 1 then 3)
t: @FordService @FordFocus @Ford
f: facebook.com/FordFocus facebook.com/Ford
FordIVTteam is offline  
    Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Old 12-06-2012, 12:50 PM   #22
jamesy628
Focus Jr. Enthusiast
 
Join Date: Dec 2012
Fan#: 106893
Location: South Boston, MA
What I Drive: 2012 Ford Focus SEL HB - Red Candy

Posts: 25
FF Reputation: 1 jamesy628 Good Standing Member
Buy-Sell-Trade Rating: (0)
The Sync My Ride website still says that my Sync is through 3 years (not 5 years). Will this be updated or do we need to obtain in writing that the warranty is extended?

Also, I am taking the car to the dealer this weekend for the update (I don't have NAV). I hope that this solves the bluetooth issue (be able to see what music is playing on MFT).

I haven't even had my car a week yet, haha!
__________________
2012 Ford Focus SEL
Hatchback, Red Candy Metallic, Automatic DCT,
Equip 303A, Winter Package, Moonroof, 17" Alloy
jamesy628 is offline  
    Reply With Quote Quick reply to this message
Old 12-06-2012, 12:53 PM   #23
suss6052
Focus Addict
 
suss6052's Avatar
 
Join Date: Feb 2012
Fan#: 95752
Location: ..., MI
What I Drive: 2013 Ford Focus ST2 Ingot Silver

Posts: 12,815
Points 9,903, Level 66
Points: 9,903, Level: 66 Points: 9,903, Level: 66 Points: 9,903, Level: 66
Level Up 64% Completed
Level up: 64% Level up: 64% Level up: 64%
Forum Activity 33%
Activity: 33% Activity: 33% Activity: 33%
FF Reputation: 24 suss6052 Great Standing Member
Buy-Sell-Trade Rating: (3)
Quote:
Originally Posted by jamesy628 View Post
The Sync My Ride website still says that my Sync is through 3 years (not 5 years). Will this be updated or do we need to obtain in writing that the warranty is extended?

Also, I am taking the car to the dealer this weekend for the update (I don't have NAV). I hope that this solves the bluetooth issue (be able to see what music is playing on MFT).

I haven't even had my car a week yet, haha!
Sync Services is not the same as the Sync/MFT hardware.

Services is still only complimentary for the first three years.
__________________
Moderator for: DURATEC Ti-VCT Performance, ST Performance, MK3 Focus
suss6052 is offline  
    Reply With Quote Quick reply to this message
Old 12-06-2012, 12:57 PM   #24
jamesy628
Focus Jr. Enthusiast
 
Join Date: Dec 2012
Fan#: 106893
Location: South Boston, MA
What I Drive: 2012 Ford Focus SEL HB - Red Candy

Posts: 25
FF Reputation: 1 jamesy628 Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by suss6052 View Post
Sync Services is not the same as the Sync/MFT hardware.

Services is still only complimentary for the first three years.

Thanks, I figured that may be the case. I still hope we receive something in the mail spelling out the new warranty.
__________________
2012 Ford Focus SEL
Hatchback, Red Candy Metallic, Automatic DCT,
Equip 303A, Winter Package, Moonroof, 17" Alloy
jamesy628 is offline  
    Reply With Quote Quick reply to this message
Old 12-07-2012, 11:14 AM   #25
FordIVTteam
Official Ford Rep
 
FordIVTteam's Avatar
 
Join Date: Jul 2011
Fan#: 87765
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 972
Points 2,177, Level 28
Points: 2,177, Level: 28 Points: 2,177, Level: 28 Points: 2,177, Level: 28
Level Up 18% Completed
Level up: 18% Level up: 18% Level up: 18%
Forum Activity 3%
Activity: 3% Activity: 3% Activity: 3%
FF Reputation: 3 FordIVTteam Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by jamesy628 View Post
Thanks, I figured that may be the case. I still hope we receive something in the mail spelling out the new warranty.

Hi, jamesy628 -

Although I can vouch for the warranty extension, I'll find out if you're going to get something in writing. Stay tuned!

Jaclyn
__________________
FORD IN-VEHICLE TECHNOLOGY TEAM

p: 800.392.FORD (Prompts 1 then 3)
t: @FordService @FordFocus @Ford
f: facebook.com/FordFocus facebook.com/Ford
FordIVTteam is offline  
    Reply With Quote Quick reply to this message
Reply

Bookmarks & Social Networks

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 04:57 PM.


Copyright 2002-2014 FocusFanatics.com. All Rights Reserved : Privacy Policy : Advertise Information

Focus Fanatics Ford Focus Forum offers many fun ways for you to engage with other Ford Focus Owners from across the world. Whether it be about the aftermarket performance modifications, technical how-to's, European tuned suspension or awesome fuel economy similar to the Audi S3, Ford Fusion and Acura TLX. You can find all Ford Focus and Focus ST related information here. Join our Ford Focus discussion forums and chat with local Focus enthusiasts in your area. Challenger Hellcat - Charger Hellcat