Complete Work Order that fixed my DCT problems in my 2012 - Page 8

dan50 · 01-11-2013, 09:34 AM

Quote:

Originally Posted by chief901

The Ford Tech Rep authorized a total rebuild of the transmission. It has been rebuilt three times in the last two days, and every time somthing new happens or it gets worse. Yesterday afternoon after they put the transmission back in for the third time, they started to program the DCT and the car locked itself down in the "Transport mode". As of this morning it will not respond to anything, and the Technical Rep has been called back. The service people at Ennis Ford have been great, and are trying everything to get it fixed, but the car is winning the battle so far.

Maybe time for Ford to buy this one back.

Sounds like this is a transmission Ford should want back to study. Or maybe exorcise. At least you have Ford's attention...

chief901 · 01-11-2013, 10:24 AM

If they want to take it back and study it, that is fine with me, all they need to do is provide a new transmission and fix the shudder, slipping, loss of power stall, turning itself off when you make a left turn, not wanting to disengage when I pull into the garage, and become trouble-free and reliable.

That would just about meet all my expectations.

May I do have someone's attention, I hope it is Ford.

wkumtrider · 01-12-2013, 05:25 PM

In response to the OP, that is exactly what the dealer did to mine. Got it back yesterday and no more shuddering or rattling/grinding noise. The dealer was awesome too. No "this is normal" stuff. They new what it was and did not hesitate to replace the clutch. Great group of folks there. Bill Collins Ford in Louisville, KY

chief901 · 01-17-2013, 03:48 PM

After 1 month and 1 day, I finally got my car back today. They worked hard to fix the problem, but Ford was the reason that it took so long. The service tech was only allowed to perform the work authorized by Ford, and they spoon fed the authorizations one part and piece at a time.

I believe they knew exactly what needed to be performed to fix the problem, but were hoping that any one part might do it and save them money.

The clutch pack that was removed, was "blue in color", it had gotten very hot, leaking seals, shift motors stuck, and finally after rebuilding the transmission 3 times, they authorized replacing the transmission.

It drives like new, but then it does have new clutch, transmission and shift motors.

It is good to have it back.

Kabigon · 01-17-2013, 04:19 PM

Quote:

Originally Posted by chief901

The clutch pack that was removed, was "blue in color", it had gotten very hot, leaking seals, shift motors stuck, and finally after rebuilding the transmission 3 times, they authorized replacing the transmission.

Your transmission was "rebuilt" 3 times and yet the seals were still leaking?

That is very bad news.

chief901 · 01-17-2013, 04:33 PM

Quote:

Originally Posted by Kabigon

Your transmission was "rebuilt" 3 times and yet the seals were still leaking?

That is very bad news.

The transmission was rebuilt because they were trying to get the input shaft out of a bind. The early builds 4/11 apparently had a transmission case that put the input shaft bearing in a bind. I believe Ford knew it, but after three times of failure they authorized a new transmission.

The seals leaked on the orginal transmission, not after the rebuilds.

Kabigon · 01-17-2013, 04:49 PM

Quote:

Originally Posted by chief901

The transmission was rebuilt because they were trying to get the input shaft out of a bind. The early builds 4/11 apparently had a transmission case that put the input shaft bearing in a bind. I believe Ford knew it, but after three times of failure they authorized a new transmission.

The seals leaked on the orginal transmission, not after the rebuilds.

If I understand correctly, you are saying that the transmission case itself was revised. Is that correct?

Were the (fried) clutches replaced previously?
What is the build date of your car?

Thanks.

chief901 · 01-17-2013, 05:10 PM

Quote:

Originally Posted by Kabigon

If I understand correctly, you are saying that the transmission case itself was revised. Is that correct?

Were the (fried) clutches replaced previously?
What is the build date of your car?

Thanks.

The case was causing the input shaft bearing to bind, and was revised after June 2011, mine was built 4/28/2011. Yes the first clutch was fried, they replaced the clutch pack and actuators, and then they put in another clutch assembly when they replaced the transmission.

Right now it drives like new, and is in the adaptive learning mode. I need to put some miles on it to be totally satisfied.

PratoN · 01-18-2013, 09:27 AM

Quote:

Originally Posted by chief901

The case was causing the input shaft bearing to bind, and was revised after June 2011

Does that mean my car will give me trouble until I die?

EDIT: Was the binding causing the clutch to fail - or were they just having trouble getting it out?

FordCustomerService · 01-18-2013, 10:08 AM

Quote:

Originally Posted by chief901

...It drives like new, but then it does have new clutch, transmission and shift motors.

It is good to have it back.

Quote:

Originally Posted by wkumtrider

In response to the OP, that is exactly what the dealer did to mine. Got it back yesterday and no more shuddering or rattling/grinding noise. The dealer was awesome too...

chief901 & wkumtrider,

I’m really glad to see your dealers took care of you.

Quote:

Originally Posted by PratoN

Does that mean my car will give me trouble until I die?

I have your contact info from before, PratoN. Please don’t hesitate to get a hold of me when you’re ready to take your ride to the dealer.

Cory