Way to go Ford....

[FordCustomerService]

Hey Fanatics,

If you are experiencing any issues with your vehicle, I want to get involved and see how I can help. Please reach out to me via PM with your VIN, preferred servicing dealer, estimated mileage, full name, and daytime phone number. I'll explore some options and get your regional customer service manager involved.

Have a great day,
Crystal

[dan50]

Originally Posted by Khell

If you read what CR actually dislikes about ford products is of course My ford touch and the same thing for Lincoln. They've always disliked MyFord Touch. They also state that the Ford Escape/Fusion/and the MKZ were not rated because they were redesigned for 2013. So i wouldnt throw to much weight into CR, especially if they have Scion finishing at in the top 3...

Maybe. But do you really think the new Escape, Fusion and MKZ will be as trouble-free as their predecessors? And what about the technology-laden CMax? Lots of truly new models, lots of new technology. The Focus experience doesn't make me optimistic for the first year or two.

[PratoN]

Originally Posted by suss6052

[...]if I had to do it again I probably would have bought this car or have waited for an ST if I didn't feel my old car was about to fall apart at the time.

Same - my old car was baaaaaaaddddd... if I could do it over again, I'd have at least waited and gotten a 2013 SE, ST, or the new Fusion. But after my sheisty dealership visits, I can't say for sure if I'd get any new Ford. Maybe I'd have just rebuilt an old Ford engine in like an Escort or something.

[suss6052]

Originally Posted by PratoN

Same - my old car was baaaaaaaddddd... if I could do it over again, I'd have at least waited and gotten a 2013 SE, ST, or the new Fusion. But after my sheisty dealership visits, I can't say for sure if I'd get any new Ford. Maybe I'd have just rebuilt an old Ford engine in like an Escort or something.

Yeah, 235,000 miles, consuming oil at an accelerating rate (not necessarily steady, but sometimes it was better or worse, unknown state of wear on the clutch (car had 191,000+ miles on it by the time got it and I'd put over 44000 miles on it without changing the clutch. The brakes were starting to get soft and mushy by the end (could have rebuilt them or had them replaced however the body was also pretty much rotting out from behind the rear wheel arches and the cancer was spreading to the floor pan in the front and elsewhere.

Old car was a 1994 Geo Prizm LSI 1.6 L i4 that when new made 105 hp, and was backed by a 5 mt. If it had survived at least through this winter and through to next spring I may have waited, saved a bit more and gotten the ST instead, but I really prefer the color of my '12 personally.

Unfortunately my grandfather has suffered a stroke, but is doing better than he was soon afterwards, but he was the reason I even bought the car in the first place, him having retired from ford and qualifying for Z plan rather than x that I might have qualified through various jobs I've had over the years.

He had already personally helped to sell three cars this past year, two Foci as my younger brother also wanted one, and a 2013 Escape 1.6L EcoBoost SEL to replace my uncle's old Cruze Eco which at 44,000 miles or so started to kill either the fuel pump/ lines/ etc or the PCM and would cut out and stall. Good old GM quality. He'd only had the car about a year but drove a whole hell of a lot of miles by then.

Of course my dealership experience has been terrible post sale, and even esclating things with FCS went nowhere because the regional manager only listens to the dealer's lies, not the facts from the service manual, or physical evidence that the car had not been in an accident when talking about their crappy alignment job of the headlamp on the lh side to start with as well as the tail lamp rubbing.

Basically they willed me to have an accident, and unfortunately it happened, but only on the other side of the car. That's been a nightmare as well even with a different Ford dealer repairing the car. They continue to try and give it back to me with things wrong with it. First they gouged the paint on the bumper cover putting the grille in, didn't touch up the chip in the hood from the lh head lamp, there was gap and paint issues on the bumper cover, still might be where they repainted over things again or something, idk, as well as the aero shield/ felt undertray being bent on the right hand side, I've told them at least 2 or 3 times about it and each time they call to tell me the car is ready its still bent on the right hand side and I can see a gap where air will catch it and drag = worse fuel economy than before = why should I accept this?

Its bad enough the insurance company is screwing me over on the repair by using reconditioned as well as aftermarket parts, (the bumper cover should be a ford part afaik, just probably off a wrecked car or something since it was cheaper). At least I'm not renting a car, but if I hadn't booked one they wouldn't have had a loaner car.

[gsxrboy]

Just do a search with the make and model of car you think is reliable and add the word sucks to it. I typed Honda Civic Sucks and you won't believe what I got back. My wife's family are all honda drivers, and they have had their fair share of transmission issues, radio, A/C failures etc. Nothing is bullet proof!

[PratoN]

Originally Posted by suss6052

2013 Escape 1.6L EcoBoost SEL

*drools*

There is something seriously wrong with me; my man parts are clearly broken.

[suss6052]

Originally Posted by PratoN

*drools*

There is something seriously wrong with me; my man parts are clearly broken.

At least with the way he was driving it, and or even when I drove it, although I didn't get a chance to drive very far or fast at all it wasn't very Eco, trip computer said something like 26ish at first dropping down to 25.x later, but he's also got several antannae sticking off the back, a large ham whip antenna, possibly a cb one, etc, as well as running a radar detector et al. Well basically he's traveling a lot, especially now with needing to help take care of getting grandpa set up and safe, etc.

[MyThIc3LiTe]

All I have to say is...

LOL CONSUMER REPORTS.

The last place I'd go for anything car related.

[estoyloco]

I love it, fanboys praising CR about a year ago when they gave Ford favourable reviews .

Fanboys calling CR a joke now when they give Ford a bad review, rightfully so.

[frinesi2]

Dear people of the Focus world who complain about an automatic transmission being slow-shifting, indecisive, and fragile,

Duh . . .

Signed,
There is a reason why they call it a MANual.