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Old 07-15-2014, 12:08 PM   #1
Buddyl33
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Mystery Transmission Issue - 2012 Focus DCT

So yesterday I was driving to work and when I stopped before making a safe left turn onto an on ramp, my car became completely disabled and the drivers MFD displayed that Hill Start Assist was unavailable. The engine was dead and the analog gauges were flat.

I put the car into Park and attempted a resort but nothing happened. I noticed the gearbox indicator still displayed D instead of P where the gearshift was at. So I turned the car off and opened the door so as to reset everything. Tried again and nothing.

So I had the vehicle towed to a local dealer for service. That was at 845am yesterday and the dealership still hasn't diagnosed the issue. The latest call from them is that they think it's somewhere in the transmission.

Has anyone ever seen or experienced this? What was the issue and solution if so?


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Old 07-15-2014, 07:57 PM   #2
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Seen prev. reports where that was a communication issue to the TCM (transmission Control Module) or an actual bad TCM where replacement was the cure.

I'll move this to a MkIII TSB & problems section where you can see threads on similar issues.

There are other possibilities involving electronics/engine control but seeing the hill start assist & the gearbox indicator points toward the TCM. It's NOT likely related to clutch/seal issues discussed more often.

luck
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Old 07-15-2014, 09:09 PM   #3
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They went ahead and ordered parts without asking me so it would seem that they are covering it under the powertrain warranty. I will find out from my service advisor what's going on tomorrow.
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Old 07-15-2014, 11:27 PM   #4
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It may not be much consolation, but giving up & STAYING broken makes repair easier.

Some have had similar problems go away after a restart, and had the issue repeat more than once before getting it repaired, as no 'codes" or obvious problems were found when first checked out.

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Old 07-16-2014, 10:39 AM   #5
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Apparently they were wrong about parts being ordered. It's now day three and the car has yet to be looked at. So frustrated right now.
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Old 07-20-2014, 11:12 AM   #6
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So the diagnosis from Ford is new Clutch, new Flywheel, new seals, and some other smaller components.
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Old 07-22-2014, 08:18 AM   #7
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And of course when I go to pick the car up I see it's very different than what my service advisor told me.

Turns out it was the tcm, which I suggested when the car went in. They also replaced the clutch assembly since a new one has been issued by Ford, as well as various seals.

At least it s coveted by the powertrain warranty.
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Old 07-22-2014, 01:27 PM   #8
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Glad to hear you're up & running again.

We can hardly diagnose on-line, but sometimes matching prev. symptoms & results gives the likely answer.

Updated clutches/seals installed is a good thing. Depending on date of Mfr. some get that automatically for any trans. issue, others if there was a leak or a certain level of RPM variance when shifting.

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Old 07-22-2014, 01:30 PM   #9
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Quote:
Originally Posted by sailor View Post
Glad to hear you're up & running again.

We can hardly diagnose on-line, but sometimes matching prev. symptoms & results gives the likely answer.

Updated clutches/seals installed is a good thing. Depending on date of Mfr. some get that automatically for any trans. issue, others if there was a leak or a certain level of RPM variance when shifting.

Cheers
The dealership acknowledged that the clutch replacement was preventative. So I'm glad they went ahead and put it in so I wouldn't be paying for a new one come 80k.
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Old 07-22-2014, 02:06 PM   #10
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Sounds good to me.

Preliminary info. today on an extended warranty/customer satisfaction program:http://www.focusfanatics.com/forum/showthread.php?t=455561

Still waiting to see the details, but it looks like a step many have been waiting for is now happening - just as more early production models are nearing/over the powertrain warranty limit.

Might help with peace of mind on the clutches/seals.

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