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Old 12-02-2013, 01:41 PM   #1
josephballison
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Engine noise brand new Focus SE

Not sure if I should put this here as I am new to these forums and just did a fast google search.

First brand new car, 2014 Focus SE. When it started when I bought it it would hum like a sewing machine, everything great on it. Last Monday though when I was starting it I started getting a pinging noise from under the hood as soon as the car warms up a bit the noise goes away. I live in Phoenix and the car is in the garage so honestly, not getting very cold in there at all. Took it to the dealer and they said it was normal. I had them cold start a focus with the same power plant that had not been started in a few days and it didnt make that noise, started the one next to that and it didn't make the noise, but started the one next to that and it is the pinging noise again. Dealer so far is not being very helpful, and maybe it is normal but good god it sounds bad. Like a piston tapping.

Any ideas? Or should I just let it go?

Thank you in advance and I hope everyone has a Great Day


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Old 12-02-2013, 01:52 PM   #2
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Quote:
Originally Posted by josephballison View Post
Not sure if I should put this here as I am new to these forums and just did a fast google search.

First brand new car, 2014 Focus SE. When it started when I bought it it would hum like a sewing machine, everything great on it. Last Monday though when I was starting it I started getting a pinging noise from under the hood as soon as the car warms up a bit the noise goes away. I live in Phoenix and the car is in the garage so honestly, not getting very cold in there at all. Took it to the dealer and they said it was normal. I had them cold start a focus with the same power plant that had not been started in a few days and it didnt make that noise, started the one next to that and it didn't make the noise, but started the one next to that and it is the pinging noise again. Dealer so far is not being very helpful, and maybe it is normal but good god it sounds bad. Like a piston tapping.

Any ideas? Or should I just let it go?

Thank you in advance and I hope everyone has a Great Day
Dont seem normal to me but if another brand new focus is doing it than they probably will keep saying it is normal. Good luck getting it resolved with Ford.
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Old 12-02-2013, 03:02 PM   #3
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Quote:
Originally Posted by josephballison View Post
First brand new car, 2014 Focus SE. When it started when I bought it it would hum like a sewing machine, everything great on it. Last Monday though when I was starting it I started getting a pinging noise from under the hood as soon as the car warms up a bit the noise goes away. I live in Phoenix and the car is in the garage so honestly, not getting very cold in there at all.
Hey josephballison,

Hey there; welcome to the forums. I'm Todd, the Ford rep around these parts. I'd like to loop in your regional customer service manager, who'll work with your dealer to find a solution. Please PM (private message) me with your full name, best daytime phone number, VIN, mileage, and servicing dealership.

I'll get the ball rolling.

Todd
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Old 12-02-2013, 03:32 PM   #4
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Do you have the DCT automatic or 5 speed manual?
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Old 12-02-2013, 03:48 PM   #5
josephballison
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It is the Auto. Talked to the service manager and he stated that he is going to put a call into the Ford Hotline and let them know what is going on, not sure what position this puts me into...

Todd, thank you very much, I will PM you as soon as I get home and have the VIN in hand. At work right now. I greatly appreciate it:)
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Old 12-02-2013, 03:48 PM   #6
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Quote:
Originally Posted by josephballison View Post
Not sure if I should put this here as I am new to these forums and just did a fast google search.

First brand new car, 2014 Focus SE. When it started when I bought it it would hum like a sewing machine, everything great on it. Last Monday though when I was starting it I started getting a pinging noise from under the hood as soon as the car warms up a bit the noise goes away. I live in Phoenix and the car is in the garage so honestly, not getting very cold in there at all. Took it to the dealer and they said it was normal. I had them cold start a focus with the same power plant that had not been started in a few days and it didnt make that noise, started the one next to that and it didn't make the noise, but started the one next to that and it is the pinging noise again. Dealer so far is not being very helpful, and maybe it is normal but good god it sounds bad. Like a piston tapping.

Any ideas? Or should I just let it go?

Thank you in advance and I hope everyone has a Great Day
No, do not let it go. And good luck getting it resolved.
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Old 12-02-2013, 04:02 PM   #7
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Quote:
Originally Posted by josephballison View Post
Todd, thank you very much, I will PM you as soon as I get home and have the VIN in hand. At work right now. I greatly appreciate it:)
Small world, josephballison; I'm at work too. I look forward to receiving your PM.

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Old 12-02-2013, 07:23 PM   #8
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Quote:
Originally Posted by josephballison View Post
Not sure if I should put this here as I am new to these forums and just did a fast google search.

First brand new car, 2014 Focus SE. When it started when I bought it it would hum like a sewing machine, everything great on it. Last Monday though when I was starting it I started getting a pinging noise from under the hood as soon as the car warms up a bit the noise goes away. I live in Phoenix and the car is in the garage so honestly, not getting very cold in there at all. Took it to the dealer and they said it was normal. I had them cold start a focus with the same power plant that had not been started in a few days and it didnt make that noise, started the one next to that and it didn't make the noise, but started the one next to that and it is the pinging noise again. Dealer so far is not being very helpful, and maybe it is normal but good god it sounds bad. Like a piston tapping.

Any ideas? Or should I just let it go?

Thank you in advance and I hope everyone has a Great Day
Hard to diagnose without hearing it, but it sounds like the characteristic clatter fuel injectors make in a direct injection engine, which would be normal. DI injectors operate at a much higher fuel pressure than others and are noisier, particularly when cold.

If you look at your engine, you should see a neoprene-like cover on the front driver's side of the engine. This is meant to insulate some of the fuel injector noises. You could check to make sure this is secure.

Of course it could be something completely different, but if your dealer says DI injectors can create a clatter they are correct.
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Old 12-02-2013, 09:17 PM   #9
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I agree the noise is most likely the Fuel injectors. They are very high pressure devices, and DO make a pinging sound.
Sometimes I notice mine more than others.. usually noticable at startup.
A light consistent pinging.
Normal. No problem.
I actually like hearing it. Tells me my systems are all A-OK.
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Old 12-03-2013, 12:52 AM   #10
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Yeah same thought on my end, probably the injectors.
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