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Old 10-12-2012, 01:20 PM   #21
FordIVTteam
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Hey everyone -

I just wanted to jump in to clarify some information. In order to give voice commands for a certain artist, track, album, or genre, the system must completely index all your files.
During this process, SYNC will play already indexed media if Autoplay is on. However, voice recognition is not available for the media until the indexing process is complete. With Autoplay ON, SYNC allows you to listen to music which has already been randomly indexed during the indexing process. With this feature OFF, SYNC will not begin to play any of your music until all media has all been indexed. The system only needs to completely index once, unless you've added new music or performed a Master Reset.

You can give the commands AUTOPLAY ON and AUTOPLAY OFF for this.

If you're experiencing issues, I recommend running Sync My iTunes like JessicaTi suggested. The application can be found under the SYNC UPDATES tab when logged into your SYNC Owner account.

The only way the system will not index is if you're connected through an auxiliary jack.

If anyone has additional question, please send me a PM.

Have a great weekend!

Jaclyn
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Old 10-28-2012, 10:59 PM   #22
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Quote:
Originally Posted by FordIVTteam View Post
Hey everyone -

I just wanted to jump in to clarify some information. In order to give voice commands for a certain artist, track, album, or genre, the system must completely index all your files.
During this process, SYNC will play already indexed media if Autoplay is on. However, voice recognition is not available for the media until the indexing process is complete. With Autoplay ON, SYNC allows you to listen to music which has already been randomly indexed during the indexing process. With this feature OFF, SYNC will not begin to play any of your music until all media has all been indexed. The system only needs to completely index once, unless you've added new music or performed a Master Reset.

You can give the commands AUTOPLAY ON and AUTOPLAY OFF for this.

If you're experiencing issues, I recommend running Sync My iTunes like JessicaTi suggested. The application can be found under the SYNC UPDATES tab when logged into your SYNC Owner account.

The only way the system will not index is if you're connected through an auxiliary jack.

If anyone has additional question, please send me a PM.

Have a great weekend!

Jaclyn

Thanks Jaclyn for the info on Auto Play !
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Old 09-07-2013, 07:48 PM   #23
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Arrow

I sync my 4g iPod touch via USB to a Sync system in my 2013 Focus SE.

Yesterday, voice prompt unexpectedly said "index full" blah blah. From there...endless "indexing" on the screen...while no songs were accessible. 1st time this one has happened. There have been other sync problem where no playlist commands were accepted...but 1st time for the indexing mess. Once again, Microsoft programming incompetence rears its ugly head.

At first, I tried sync my iTunes...and in typical fashion the app did not change a thing, except my waiting 30 minutes for the slow search to complete. Prompts about what was changing were of absolutely no help/guidance.

Then I remembered my 2013 Focus mantra for Sync - pull the fuses and you never loses. Did it (Focus Passenger Fuse panel no. 67 (2nd col from left/3rd down) and 72 (3rd col from left, 6 down). Once I put the fuses back, the system didn't even have to index. It just started playing my playlist without issue.

If I post what I really want to say I might get banned here...so draw your own conclusions. Again...pull the fuses and you never loses.
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