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Old 11-01-2012, 12:02 AM   #81
Kabigon
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Quote:
Originally Posted by jellybean View Post
I would like to know how this "black box" that the dealer wants to install in my car is going to capture info when the transmission slips into neutral again.
1. Both times it has happened to me, there have been no codes etc. from the car.
2. I may be wrong on this, but I thought that I read somewhere that the tranmission will not throw any codes in this condition.
3. Am i supposed to drive with this thing indefinately. It has only happened twice in 18000 miles.

To me this just sounds like a huge stall tactic.
A data recorder would record actual data (engine RPM, vehicle speed, selected gear, etc.), not error codes.

You would probably be amazed at the wealth of data (from every module in the car) that is available from the diagnostic port.
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Old 11-06-2012, 06:05 PM   #82
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had this happen to me today for the first time ('12 titanium hatch, 25k miles). pulling away from an intersection, gave the gas and nothing...going to the dealership friday
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Old 11-06-2012, 06:56 PM   #83
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Update. My vehicle has now been at the dealer a full week. I got a call from the service manager yesterday asking if everything was ok. What???
I told them I have no faith they will be able to fix it when they have no idea what is wrong and cannot replicate it. That I want them to take the car back (bought used 5 weeks ago now with 31k miles.). No response. And no idea when they plan to return the car. As of yesterday the transmission is pulled out. That's alll I know. Discouraging.
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Old 11-06-2012, 08:42 PM   #84
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I had a very interresting and constructive chit chat with another dealer today and guess what? The service director took me tru some kind of homemade questionnaire about my DCT and it's weird behavior. To my absolute surprise he admitted that ''some'' FF's did experienced some tranny issues due to some oil getting into the transmission (where it should not). That we already know as it was largely covered here.

What was refreshing and gave me some hope was that he agreed on taking my car in and inspect the tranny in deep. Before jumping to any conclusions before my car actually is on the lift and the tranny ripped open, according to him, my DCT hesitations, over revving and loss of power ''COULD'' be caused by some oil that made it's way in the tranny.

If everything goes as planned, he'll have a FF rental for me to use while they work on my car, allowing me to try another DCT. I have been trying to do this since July. I should not have to fight like this.

Keeping my fingers crossed
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Old 11-07-2012, 09:02 PM   #85
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I got a call from my dealer today. They told me they have the VDR (data recorder) that they want to install in my car to figure out what is causing it to slip into neutral...see first post.

I asked how it works: It does not record anything until you press the button on it, which is located by the shifter. You have 4 seconds to press the button when something happens, and it only records the previous 4 seconds and then 4 seconds after the button press.
I questioned how it would get codes if no codes were thrown when it happened before. He told me it gathers data.....WELL I HAVE ALREADY GIVEN YOU THE DATA.....THE CAR SLIPPED INTO NEUTRAL WHILE DRIVING.....AND STAYED LIKE THAT UNTIL I PHYSICALLY TURNED IT OFF AND BACK ON AGAIN.

I asked him how that would be possible while I am trying to avoid an accident, get my car off to the side of the road, keep it all under control and PRESS a button within 4 seconds.

His response is: 4 seconds is longer than you think. HE THEN TELLS ME I HAVE TO PUR A $1500 DEPOSIT down on the unit.

I nearly fell on the floor......am I the only one who thinks this is insane. This sounds like a bunch of smoke and mirrors to me.
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Old 11-07-2012, 10:26 PM   #86
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Tell them to keep your car, get you a loaner and install the data recorder and have one of their people drive it. #1, you shouldn't have to pay anything (I guess they don't trust that you'll return it). #2, you are not their test driver.
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Old 11-08-2012, 09:24 AM   #87
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Here's the latest on my 2012 Focus SE.
I just got off the phone with my dealer's service manager. He says he has ordered the parts to replace the clutches (which part list he got from me copying and pasting someone's service receipt on this forum) but that due to the fact that this is happening to so many of these vehicles, they have run out and the parts are on backorder. One part they can only get from Canada. He said Ford does not want him to do this replacement, but he said he doesn't care he's doing it anyway, since he has spoken with others who have said this fixed the problem. He is hoping to have the parts tomorrow and hopefully I will have the car back soon. We will see!

What if I had not researched this myself and found you all, and forwarded the information to him to tell him what needed to be done?????

Buyer Beware, and if you want something done right you have to do it yourself! Stick to your guns folks. I will let you know what happens post clutch replacement...
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Old 11-08-2012, 09:26 AM   #88
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Quote:
Originally Posted by pjbasid View Post
Here's the latest on my 2012 Focus SE.
I just got off the phone with my dealer's service manager. He says he has ordered the parts to replace the clutches (which part list he got from me copying and pasting someone's service receipt on this forum) but that due to the fact that this is happening to so many of these vehicles, they have run out and the parts are on backorder. One part they can only get from Canada. He said Ford does not want him to do this replacement, but he said he doesn't care he's doing it anyway, since he has spoken with others who have said this fixed the problem. He is hoping to have the parts tomorrow and hopefully I will have the car back soon. We will see!

What if I had not researched this myself and found you all, and forwarded the information to him to tell him what needed to be done?????

Buyer Beware, and if you want something done right you have to do it yourself! Stick to your guns folks. I will let you know what happens post clutch replacement...
Good for you! I am certain this is also what was wrong with my car. However it is too late now! If they had fixed it when I took it back time and time again, I would still have it. Now Ford can figure out the issues on their own, because it is there car now!
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Old 11-08-2012, 10:23 AM   #89
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My car has been rattling and slipping for months, but this last week I've had it happen twice where I press the brakes (moderately fast) and then go back to the gas and the car revved to about 4k but didn't move. Then when the tach got back to about 2k it went back into gear (about a full second passed). Not cool, Focus. Not cool.
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Old 11-08-2012, 12:21 PM   #90
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Hey everyone,

If you are having difficulty getting parts shipped or have any kinds of concerns with getting your vehicle repaired, please reach out to me so I can see how I can help. All I need is a PM with your VIN, dealer, mileage, daytime phone number, and your full name; I'll start looking into some options for you. Please let me know if you have any questions.

Thanks!
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