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Old 10-31-2012, 02:45 AM   #661
andriykoua
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Ford customer care called me today in reference to an open ticket I have with them. They told me a new sync update called "MyGlobal" will be released in 2-3 weeks. The fix is for myford touch systems and extends to other cars beyond the focus as well. As for what is in the upgrade, there was no specifics, but they said it will address all myford touch issues. I highly doubt this, but though I would share what I was told.
I hope this is true. Ford better fix the website as well as their software is poorly written and I can't even validate my version. I dont feel like taking the car to the dealer.

Sent from my SGH-I747M using FF Mobile
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Old 10-31-2012, 07:28 AM   #662
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Originally Posted by focus_lemonade View Post
Ford customer care called me today in reference to an open ticket I have with them. They told me a new sync update called "MyGlobal" will be released in 2-3 weeks. The fix is for myford touch systems and extends to other cars beyond the focus as well. As for what is in the upgrade, there was no specifics, but the said it will address all myford touch issues. I highly doubt this, but though I would share what I was told.
Interesting. Thanks for sharing. Maybe I'll give them a call this weekend and see what info (if any) they give me. Might be fun if a bunch of us start calling in the next few days and see the variety (again, if any) of answers/explanations we may get.
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Old 10-31-2012, 07:38 AM   #663
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I can't even validate my version.
Have you tried running a Vehicle Health Report? My SMR version updates after running the report.
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Old 10-31-2012, 07:40 AM   #664
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Originally Posted by focus_lemonade View Post
Ford customer care called me today in reference to an open ticket I have with them. They told me a new sync update called "MyGlobal" will be released in 2-3 weeks. The fix is for myford touch systems and extends to other cars beyond the focus as well. As for what is in the upgrade, there was no specifics, but they said it will address all myford touch issues. I highly doubt this, but though I would share what I was told.
Interesting. This falls in line with a post I read many months ago, in which a guy said that a Ford rep. told him that there is a BIG update coming that everyone will really like, and should fix all of the problems. The rep. couldn't give him any specifics without getting in trouble.

Not holding my breath, but it's nice to have a glimmer of hope.
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Old 10-31-2012, 07:48 AM   #665
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Originally Posted by copernicium112 View Post
Interesting. Thanks for sharing. Maybe I'll give them a call this weekend and see what info (if any) they give me. Might be fun if a bunch of us start calling in the next few days and see the variety (again, if any) of answers/explanations we may get.
Seems in line with this post as well http://www.focusfanatics.com/forum/s...postcount=2362

Hope it comes through.
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Old 10-31-2012, 07:51 AM   #666
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Not holding my breath, but it's nice to have a glimmer of hope.
Yeah, what is suspicious about it is the lack of information. Look how quickly they managed to get out in front of the media to talk about Gen 2 every chance they got, every trade show and so on. They were bragging this version up to the media in Nov. and didn't get it out until Mar. the following year. Seems if they had something big in the works coming soon they would have already had the PR machine in overdrive. Unless, perhaps, they realized that w/Gen 2 they completely overpromised and underdelivered and are trying to avoid making that mistake again.
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Old 10-31-2012, 08:50 AM   #667
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Yeah, what is suspicious about it is the lack of information. Look how quickly they managed to get out in front of the media to talk about Gen 2 every chance they got, every trade show and so on. They were bragging this version up to the media in Nov. and didn't get it out until Mar. the following year. Seems if they had something big in the works coming soon they would have already had the PR machine in overdrive. Unless, perhaps, they realized that w/Gen 2 they completely overpromised and underdelivered and are trying to avoid making that mistake again.
I wonder how long this 'big new release' has been in the works ... with the snails pace they've had for the 3.0.2 and 3.2.0 updates ... I'm willing to bet they've known MFT blows for a long time and have been working on this for many many months. As long as it's an entirely new team, it can't be worse!
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Old 10-31-2012, 09:26 AM   #668
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I'm really curious as to what the new update will break.
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Old 10-31-2012, 09:31 AM   #669
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As i did with all updates after 2.11, im waiting til others share their updated experience.. My 2.11 mft works flawlessly ( i know,,, im lucky) so don't want to mess w/ a given .....

i guess we'll see eventually if the newest update is the permanent fix we've all been waiting for.
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Old 10-31-2012, 09:58 AM   #670
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As i did with all updates after 2.11, im waiting til others share their updated experience.. My 2.11 mft works flawlessly ( i know,,, im lucky) so don't want to mess w/ a given .....
Ah, if only I had it to do over again......
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