Climate shows that it is off

[knightp25]

When i have the radio on or Siruis on, the climate on the bottom right corner says that it is off, when in fact it is on

I have tried a master reset, which did not fix any ideas??

here is a screenshot
http://i1254.photobucket.com/albums/...psd502c542.jpg

[knightp25]

Tried using the syncmyride's chat help, here is part of the conversation


Chauntay: May I have the VIN please?

you: ....................

Chauntay: Thank you.

Chauntay: Please hold one moment while I research your concern. This may take up to 3 minutes.

you: no problem thank you

Chauntay: I have confirmed that the vehicle has the newest SYNC software available.

Chauntay: Have you taken the vehicle to the dealership for this concern?

you: no i haven't

Chauntay: Please take the vehicle to your preferred dealer for a resolution to this concern.

you: ok thanks

Chauntay: Is there anything else I can assist you with today?

[Kabigon]

What is your current version of MFT?

[dbenney]

knight... did you recently flash the SYNC MFT Gen2 V3.2.2 update? If so this is a common problem with that update. i personally didnt have this when i updated but a lot have. if you log into SMR look on the right side where it list all your confirmed updates and see what version it says right above that

[wilsonfocus86]

Somebody's late to the game!!

http://www.focusfanatics.com/forum/showthread.php?t=298263

Explains the problem we are all having.