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Old 09-26-2012, 12:50 PM   #101
csvt2060
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Originally Posted by TiPilot View Post
The mirrors were probably a bad batch; mine was replaced under warranty and now works perfectly and remains in place.
When was yours replaced? I have a 2013 Escape with the same sagging autodim mirror problem.
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Old 09-26-2012, 12:56 PM   #102
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When was yours replaced? I have a 2013 Escape with the same sagging autodim mirror problem.
August 2nd, 2012.
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Old 09-26-2012, 01:13 PM   #103
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Originally Posted by TboneZX3 View Post
The '13 SEs have the same cupholder/console arrangement as the Titanium now? I wasn't aware of that. Are all 2013 SEs this way, or does that come with a package? Is the S the only one with the fore/aft cupholders in 2013?
Note that this SE has dual-zone climate control and MFT. I imagine those without will have cupholders fore/aft.
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Old 09-26-2012, 01:33 PM   #104
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August 2nd.
Seems you got lucky then! Mine was built June of this year and still has the drooping mirror!
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Old 09-26-2012, 01:34 PM   #105
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Note that this SE has dual-zone climate control and MFT. I imagine those without will have cupholders fore/aft.
Yeah, I suppose that's what the difference is.
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Old 09-26-2012, 01:46 PM   #106
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Originally Posted by csvt2060 View Post
Seems you got lucky then! Mine was built June of this year and still has the drooping mirror!
That's August of this year...

(Updated my OP to reflect that)

Take it into your dealer. It should be fixed under warranty!
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Old 09-26-2012, 03:16 PM   #107
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Quote:
Originally Posted by TiPilot View Post
...Take it into your dealer...
Quote:
Originally Posted by csvt2060 View Post
Seems you got lucky then! Mine was built June of this year and still has the drooping mirror!
Hi csvt2060,

As TiPilot suggests, you should take your vehicle to your dealership so they can inspect and diagnose. Additionally, I want to escalate you to your region's Customer Service Manager. They'll coordinate efforts with your dealer and ensure your issue is resolved.

Shoot me a PM with your VIN, mileage, dealer, and daytime phone number; I'll get to work!

Thanks,
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Old 09-26-2012, 03:19 PM   #108
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Hi csvt2060,

As TiPilot suggests, you should take your vehicle to your dealership so they can inspect and diagnose. Additionally, I want to escalate you to your region's Customer Service Manager. They'll coordinate efforts with your dealer and ensure your issue is resolved.

Shoot me a PM with your VIN, mileage, dealer, and daytime phone number; I'll get to work!

Thanks,
-Crystal
Thanks for the offer Crystal! I would like to give the dealership the opportunity to fix the issue before I escalate it.
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Old 09-26-2012, 03:25 PM   #109
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The SEL was nice, but what I'm saying is that if Ford absolutely had to give up a trim (presumably to save money) it should have been the SEL.

In my books, the SEL is basically a second Titanium without the black headlights. And with the ST coming, they really didn't need this many trims.

It's also just an SE that came with alloy wheels, the convenience/winter packages and the electronic HVAC.

So, that's why I think it would have been good to keep the SE and then leave the option packages as is and keep the Titanium as is. Let people choose if they want all those other things standard on the SEL.

I did see a '12 SEL hatch online the other day, it was black exterior with Camel leather interior. I didn't even know that combo was possible, but I liked it!
The SEL actually offered the smallest profit margin to the manufacturer. The thinking now is why offer so much stuff standard when you can get more profit selling it as an option. Either you get an SE and add a few $1000's in options. Or a TI that has more stuff than many are wiling to pay for, especially now with the ST. In 2014 I'm thinking the Ti will be gone replaced by 2 versions of the SE and the ST will then be available in more trim lines.

Last edited by JimsterG; 09-26-2012 at 03:27 PM. Reason: typo
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Old 09-26-2012, 03:27 PM   #110
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I'm having the same issue aswell, but havent brought it up to the dealer, I'm more concerned with the transmission and front end issues I've been having.
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