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Old 06-20-2013, 05:31 PM   #1
Shantheman2012
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My patience is nearly gone...(warning...rant)

So after having my car for almost three weeks to replace the clutches in my dct...I got it back and for the last two days it is idling very rough to the point the a/c won't blow cold air at a stop (which is has done perfectly fine for the first 12,000 miles) cause the rpms keep dropping and then going up.

I could live with the MFT bugs...but between the front strut clunking and now my dct going from great to an object of hate...I've lost any hope of loving this car for the next 100,000 miles...let alone the next 10 miles. This is driving me NUTS.

And to make it so ridiculous it is almost comical...the dealer kept giving me Chevy cruzes for loaners...and as much as I'm not a Chevy guy at all...that little car made my focus feel 10 years old.

WAY TO GO FORD.


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Old 06-21-2013, 09:00 AM   #2
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Quote:
Originally Posted by Shantheman2012 View Post
So after having my car for almost three weeks to replace the clutches in my dct...I got it back and for the last two days it is idling very rough to the point the a/c won't blow cold air at a stop (which is has done perfectly fine for the first 12,000 miles) cause the rpms keep dropping and then going up...
Hi Shantheman2012,

I want to step in here and see how I can help. Send me your information in a PM so I can get the ball rolling. I'll need your VIN, dealer, mileage, daytime phone number, and full name.

Crystal
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Old 06-21-2013, 09:11 AM   #3
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Originally Posted by Shantheman2012 View Post
WAY TO GO FORD.
Don't listen to the the post above. There's nothing "customer service" can do until Ford does themselves. That's what customer service is all about, relaying problems. And believe me, Ford knows.

Jump ship, I am. Ordering a 2014 Fusion, so I'll have that sometime later this fall. Instead of getting to a boiling point, I've put my mind at ease knowing I won't have to hear the "clunk" anymore. I drove the crap out of a couple Fusions, espcially slow over bumps/slow turns, no noise whatsoever. (And I just want a bigger car/more space). But you get what I'm saying. It was fun for 2 years, but I don't want these problems forever and wait for a full and complete fix.
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Old 06-21-2013, 09:25 AM   #4
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Quote:
Originally Posted by Shantheman2012 View Post
the dealer kept giving me Chevy cruzes for loaners...and as much as I'm not a Chevy guy at all...that little car made my focus feel 10 years old.

WAY TO GO FORD.
So how did you like the Cruze? I have been thinking about Cruze or a Mailbu when I get rid of my Focus.
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Old 06-21-2013, 09:32 AM   #5
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rougth idle sounds like bad gas.

try a fuel stabalizer in the gas tank. maybe it sat around for too long and water settled in the tank.
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Old 06-21-2013, 09:54 AM   #6
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It is possible the dealer didn't do the adaptive drive cycle at the conclusion of your repair so your car could be struggling to adjust to its new parts. You could check the repair order: if the drive cycle is not listed you could ask the dealer why it wasn't done. Or the car may heal itself with a few more miles. Or you could do the drive cycle yourself: disconnect the battery for a few minutes and follow the instructions that are lurking in this forum.

I wouldn't give up on it just yet...
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Old 06-21-2013, 10:02 AM   #7
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Quote:
Originally Posted by wilsonfocus86 View Post
Don't listen to the the post above. There's nothing "customer service" can do until Ford does themselves. That's what customer service is all about, relaying problems. And believe me, Ford knows.

Jump ship, I am. Ordering a 2014 Fusion, so I'll have that sometime later this fall. Instead of getting to a boiling point, I've put my mind at ease knowing I won't have to hear the "clunk" anymore. I drove the crap out of a couple Fusions, espcially slow over bumps/slow turns, no noise whatsoever. (And I just want a bigger car/more space). But you get what I'm saying. It was fun for 2 years, but I don't want these problems forever and wait for a full and complete fix.
The Fusion is a nice car. But after renting 2.0 EcoBoost for a week my guess is that you may be very disappointed with real-world fuel economy. My experience is that economy is about what I got in my 99 Acura 3.2 TL, despite all the new technology thrown at the problem.

And while you may be getting rid of one set of problems with the Focus, I do wonder how well the turbocharged, DI engines in most new Fords will age. Especially with the recommended 10,000 service intervals with conventional motor oil. The Focus and Fusion were engineered by the same group with the same guidelines. If you don't like the Focus, maybe try a different manufacturer.
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Old 06-21-2013, 10:44 AM   #8
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...my guess is that you may be very disappointed with real-world fuel economy...

...I do wonder how well the turbocharged, DI engines in most new Fords will age...
Then looks like all the people who have a Focus ST should watch out then too, with the EB engine. But I didn't say I didn't like it (I've mentioned it in previous threads) I just want a big boy car/more space, etc. And I'm not looking to get the Focus fuel economy. Just taking advantage of A-plan/rebates, etc. But my indirect message to the OP was maybe the route he should take is looking into getting a new car if there is that level of dissatistification!
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Old 06-21-2013, 01:39 PM   #9
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It is possible the dealer didn't do the adaptive drive cycle at the conclusion of your repair so your car could be struggling to adjust to its new parts.
He has a problem with a rough idle which has nothing to do with the (transmission) adaptive learning.
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Old 06-21-2013, 01:42 PM   #10
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Don't listen to the the post above. There's nothing "customer service" can do until Ford does themselves. That's what customer service is all about, relaying problems. And believe me, Ford knows.
Are you saying that FordCustomerService (Crystal) has never helped anyone and is incapable of helping anyone that has a service related issue?
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