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Old 08-17-2012, 05:23 PM   #11
PBF199
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Hi all. I'v been lurking for a while...finally found a reason to post.

So I went to a certain Ford Dealership in Maitland, Fl this morning for my 2012 Sterling Grey Metallic SEL's (born on 31.05.2012) first oil change at 3320 miles. I specifically asked the Service Consultant, who so proudly had "Ford Master Certified" printed at the top of his business card, if there were any updates, recalls or TSB's for my vehicle. I asked, at the end of my visit, "so there is nothing that the car needs to have checked, fixed, or updated?" He stated, with a sour look no less, "no, she's good to go!" Low and behold, I get home today at 4:30pm and what is in the mailbox? Just a little ol'letter from Ford Motor Company telling me about this 12B41 Program.

So before I write to the owner of the dealership, is there any saving grace for this "Ford Certified Master"?

BTW, this is the same dealership that let me drive away (yes, I'm accountable also, but I'm not a professional car buyer) with out having signed ANY of the DMV paperwork.

Don't mean to highjack, but everyone here seems to be all about consolidating threads.

Otherwise, I'm very happy with my second new car from Ford. Last one was a '97 V6 Mustang.
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Old 08-18-2012, 07:24 AM   #12
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"Shutter System" Build Date 25 May 12

I went outside and identified the "shutter" system behind the lower grille. Since I parked it after an hour on the interstate (engine HOT), the shutter system was OPEN. The next morning I started the engine and went around to the front of the car and watched the shutter close (engine COLD). After about (5) minutes of the engine warming up, I watched the shutter OPEN. I'm going to go with the assumption that mine is functioning as designed and avoid any unnecessary dis-assembly of my new Focus at the dealer. Obviously not ALL the wiring harnesses were damaged in that time frame, but maybe SOME of them..............
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Old 08-18-2012, 09:10 AM   #13
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Quote:
Originally Posted by Seriously Focused View Post
I went outside and identified the "shutter" system behind the lower grille. Since I parked it after an hour on the interstate (engine HOT), the shutter system was OPEN. The next morning I started the engine and went around to the front of the car and watched the shutter close (engine COLD). After about (5) minutes of the engine warming up, I watched the shutter OPEN. I'm going to go with the assumption that mine is functioning as designed and avoid any unnecessary dis-assembly of my new Focus at the dealer. Obviously not ALL the wiring harnesses were damaged in that time frame, but maybe SOME of them..............
Just because it's working at the moment doesn't mean it's not damaged and will stop working at some point. If you skip this and you end up having problems with this down the road causing damage to your engine, good luck getting it taken care of under warranty.
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Old 08-18-2012, 10:03 AM   #14
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Originally Posted by BetaDnB View Post
Just because it's working at the moment doesn't mean it's not damaged and will stop working at some point. If you skip this and you end up having problems with this down the road causing damage to your engine, good luck getting it taken care of under warranty.
Exactly, just because it appeared to cycle correctly doesn't mean that its not affected by the recalled component. If the connector is damaged and fails in the closed position causing engine damage you will be responsible if you hadn't taken it in for repairs.
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Old 08-18-2012, 11:11 AM   #15
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Got 12B41 done this morning. Dropped it off at 7am, it was done by 9am. And they inspected & ordered the rear seat fold-down button trim, as it keeps coming off every time I put the seatback up.

Clicked over 1,000 miles on my way home, so she's sitting up on ramps getting her first oil change. It's a Focus maintenance kinda weekend.
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Old 08-18-2012, 03:14 PM   #16
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Quote:
Originally Posted by BetaDnB View Post
Just because it's working at the moment doesn't mean it's not damaged and will stop working at some point. If you skip this and you end up having problems with this down the road causing damage to your engine, good luck getting it taken care of under warranty.
Yes, you are probably right about that. The letter stated that I have a year to get it replaced.

I think that I will wait until I have a nice stack of recalls then bring it on in and have all the problems dealt with at once; kind of like a "mini-rebuild" if you will...

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Old 08-21-2012, 08:08 PM   #17
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Any ideas how long it takes the ford owner site to update any recall information?
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Old 08-21-2012, 08:18 PM   #18
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Any ideas how long it takes the ford owner site to update any recall information?
The Ford Owner site doesn't necessarily show everything that's open against a vehicle and seems to be slow in showing what is. For instance it showed the 12S29 wiper motor recall for my wife's SE but not the 12B37 field service action for the ABS/PCM/TCM.

If you check your VIN at http://www.etis.ford.com/ you'll show not just recalls but also open field service actions, if any.
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Old 08-21-2012, 09:14 PM   #19
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Mine says it was built on 03/2012. How do you know what day it was built?
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Old 08-21-2012, 10:21 PM   #20
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Mine says it was built on 03/2012. How do you know what day it was built?
After you enter your VIN, ETIS should show the complete build date on the Vehicle Summary page in European format, i.e. 13.09.2011 for September 13, 2011. It'll be on the upper right part of the page.
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