Originally Posted by HopJokey
Update 3: I haven't experienced the issue at all since the original incident.
However I have been experiencing the DCT transmission issue (stuttering/shammering 1st->2nd gear, crunching noises) more seriously lately. I will probably take it to the dealership next week.
I'm happy to create a case escalation for you so that your regional customer service manager can ensure your concern is addressed. Send me a PM with your VIN, dealer, mileage, daytime phone number, and full name. I'll get to work!