Focus Fanatics Ford Focus Forums
HomeContact UsAbout UsGalleryDiscussion ForumsMarketplace


Auto Cross, Drag Racing, Car Show, Awards & Prizes - Register Now!

Go Back   Focus Fanatics > Model Specific Discussions > MK3 Focus

MK3 Focus The place to chat about general questions, window tinting, exterior body, interior and lighting upgrades for the third generation 2012-Current Focus.

Search This Forum | Image Search | Advanced Search    
Ford Focus Tire & Wheels FocusFest Registration

Reply
 
Thread Tools Display Modes
Old 03-06-2013, 05:30 PM   #21
HopJokey
Focus Jr. Enthusiast
 
Join Date: Aug 2011
Fan#: 88852
Location: Bay Area, CA
What I Drive: Silver 2012 Ford Focus Ti HB

Posts: 33
FF Reputation: 1 HopJokey Good Standing Member
Buy-Sell-Trade Rating: (0)
Update 3: I haven't experienced the issue at all since the original incident.

However I have been experiencing the DCT transmission issue (stuttering/shammering 1st->2nd gear, crunching noises) more seriously lately. I will probably take it to the dealership next week.
HopJokey is offline  
 
  Reply With Quote
Old 03-07-2013, 10:46 AM   #22
FordCustomerService
Focus Fanatic
 
FordCustomerService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 2,847
FF Reputation: 18 FordCustomerService Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by HopJokey View Post
Update 3: I haven't experienced the issue at all since the original incident.

However I have been experiencing the DCT transmission issue (stuttering/shammering 1st->2nd gear, crunching noises) more seriously lately. I will probably take it to the dealership next week.
Hi HopJokey,

I'm happy to create a case escalation for you so that your regional customer service manager can ensure your concern is addressed. Send me a PM with your VIN, dealer, mileage, daytime phone number, and full name. I'll get to work!

Crystal
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordFocus facebook.com/Ford
FordCustomerService is offline  
 
  Reply With Quote
Reply

Bookmarks & Social Networks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 08:16 PM.



Copyright 2002-2013 FocusFanatics.com. All Rights Reserved : Terms of Use : Privacy Policy : Advertise Information : Site Map

Focus Fanatics Ford Focus Forum offers many fun ways for you to engage with other Ford Focus Owners from across the world. Whether it be about the aftermarket performance modifications, technical how-to's, European tuned suspension or awesome fuel economy. You can find all Ford Focus related information here. Join our Ford Focus discussion forums and chat with local Focus enthusiasts in your area.