2012 5-Door tail lamp scratching body - Page 25 - Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum
Ford Focus Forum
HomeContact UsAbout UsGalleryDiscussion ForumsMarketplace


Go Back   Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum > Ford Focus Third Generation > MK3 TSB, Recall & Problems Archive

MK3 TSB, Recall & Problems Archive The place to chat about TSB and Known Issues for the 2012 Focus.

Search This Forum | Image Search | Advanced Search    
Ford Focus Tire & Wheels FocusFanatics Merchandise

Reply
 
Thread Tools Display Modes
Old 06-03-2013, 11:50 AM   #241
ricomtl
Focus Enthusiast
 
ricomtl's Avatar
 
Join Date: Apr 2012
Fan#: 97818
Location: Montreal, Canada
What I Drive: 2012 Focus Titanium Hatch Tx. Black

Posts: 216
Points 757, Level 14
Points: 757, Level: 14 Points: 757, Level: 14 Points: 757, Level: 14
Level Up 57% Completed
Level up: 57% Level up: 57% Level up: 57%
Forum Activity 1%
Activity: 1% Activity: 1% Activity: 1%
FF Reputation: 1 ricomtl Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by HuskerFocus View Post
Take it to a new dealer if you can then. Mine took pictures to send in to Ford and I got an answer within a couple of hours that they would take it in under warranty for a fix. That's some BS otherwise.

One thing I will say though, even after they 'fixed' my tail light, it was still rubbing. So you may have to just fight for a paint fix and whatever else they want to do to it, and then add washers to it yourself. That's what I ended up doing.
they did fix it - the picture I attached shows how the paint job looks amateurish. I'm wondering if anyone else repaint looks as crappy as that?
ricomtl is offline  
    Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Old 06-03-2013, 11:58 AM   #242
HuskerFocus
Focus Enthusiast
 
Join Date: Jun 2012
Fan#: 100149
Location: Champaign, IL
What I Drive: 2012, Ingot Silver, SEL Hatch

Posts: 148
FF Reputation: 1 HuskerFocus Good Standing Member
Buy-Sell-Trade Rating: (0)
Did they give you a choice for the fix? As in touch up paint or a complete re-paint of the panel? I opted for the touch up paint because I caught the scratches early... but I could have had them remove the panel and completely re-paint it according to them and Ford warranty.

I assume they just touched it up and called it good for you...
__________________
Vehicles: 2012 Focus SEL - Ingot Silver - +MyFord Touch
Mods: Drop in K&N Air filter, 30% Tint
Build Date: 12/19/2011
HuskerFocus is offline  
    Reply With Quote Quick reply to this message
Old 06-03-2013, 12:01 PM   #243
ricomtl
Focus Enthusiast
 
ricomtl's Avatar
 
Join Date: Apr 2012
Fan#: 97818
Location: Montreal, Canada
What I Drive: 2012 Focus Titanium Hatch Tx. Black

Posts: 216
Points 757, Level 14
Points: 757, Level: 14 Points: 757, Level: 14 Points: 757, Level: 14
Level Up 57% Completed
Level up: 57% Level up: 57% Level up: 57%
Forum Activity 1%
Activity: 1% Activity: 1% Activity: 1%
FF Reputation: 1 ricomtl Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by HuskerFocus View Post
Did they give you a choice for the fix? As in touch up paint or a complete re-paint of the panel? I opted for the touch up paint because I caught the scratches early... but I could have had them remove the panel and completely re-paint it according to them and Ford warranty.

I assume they just touched it up and called it good for you...
No choice for the fix. I picked it up at the end of the day and they said, we fixed the paint. That's it that's all... When I came across my car in the outdoor parking lot and saw the touch-ups, I was like... "Come on... I could've done a better job with my own touch-up paint pen"...

I guess I can always ask them to re-do it...
ricomtl is offline  
    Reply With Quote Quick reply to this message
Old 06-03-2013, 12:30 PM   #244
CKNairb
Focus Rookie
 
Join Date: Feb 2013
Fan#: 109861
Location: Nowhere, United States
What I Drive: Hot wheels

Posts: 14
FF Reputation: 0 CKNairb Poor Behavior Needs Improvement
Buy-Sell-Trade Rating: (0)
I did the washer fix for the rear 2 posts, and the front post screws out some. Was better then wait for Ford to Retroactivly beat around the bush
CKNairb is offline  
    Reply With Quote Quick reply to this message
Old 06-08-2013, 05:14 PM   #245
TheGreatMess
Focus Rookie
 
Join Date: Apr 2013
Fan#: 113704
Location: Vancouver, Canada
What I Drive: 2012 Grey Mk3

Posts: 2
FF Reputation: 1 TheGreatMess Good Standing Member
Buy-Sell-Trade Rating: (0)
I've just last week noticed this on my (used - mine for 3 weeks) 2012 SE Hatch, took it to my dealer today for some other work and showed them, it's quite clearly rubbing paint off and yet I was told "oh it's just dirty".

Luckily I live in an area with a large number of different ford dealerships so politely told the service guy I don't want someone who thinks that missing paint with visible chunks chipped off is dirt going anywhere near my car with a wrench and cancelled my appointment. I'll be taking it elsewhere to get it looked at and also making a call to ford Canada.
TheGreatMess is offline  
    Reply With Quote Quick reply to this message
Old 06-09-2013, 08:50 AM   #246
cbdallas
Focus Addict
 
cbdallas's Avatar
 
Join Date: Jun 2012
Fan#: 100296
Location: Wylie, TX
What I Drive: 2014 Titanium 5-speed

Posts: 872
Points 2,434, Level 29
Points: 2,434, Level: 29 Points: 2,434, Level: 29 Points: 2,434, Level: 29
Level Up 90% Completed
Level up: 90% Level up: 90% Level up: 90%
Forum Activity 2%
Activity: 2% Activity: 2% Activity: 2%
FF Reputation: 3 cbdallas Good Standing Member
Buy-Sell-Trade Rating: (0)
Wish there was a way to warn all new / potential owners to adjust their taillights as soon as they get the car home. I did, and I'm SO glad I did. Saved me all the dealership hassles.
cbdallas is offline  
    Reply With Quote Quick reply to this message
Old 08-11-2013, 09:29 PM   #247
Btravelen
Focus Enthusiast
 
Join Date: Nov 2012
Fan#: 106375
Location: N., IL
What I Drive: 2013 Titanium 5 dr. Tuxedo Black

Posts: 68
Points 151, Level 3
Points: 151, Level: 3 Points: 151, Level: 3 Points: 151, Level: 3
Level Up 2% Completed
Level up: 2% Level up: 2% Level up: 2%
Forum Activity 0%
Activity: 0% Activity: 0% Activity: 0%
FF Reputation: 1 Btravelen Good Standing Member
Buy-Sell-Trade Rating: (0)
I have an appt on Wed. to have mine 'fixed' the regional rep has been great and Crystal was very helpful in directing him to contact me. The dealer is receptive to spacing the lens out with a washer (or washers). I'm going to recommend the 1/4 by 1 1/4 neoprenes that were listed here.

I'm satisfied that the spacing will work but am anxious about the paint touch up. I'm going to ask to look at the paint damage before and after the fix, before the lens goes back on. I can dab a little paint on. THEY can do better..

if my car had a couple years and a few thousand miles on it, I would do this myself. It's EXTREMELY annoying that it happened in 6 mo. and 6000 miles on it.

I'll post my feelings on the 'repair' afterward. Take Care
Btravelen is offline  
    Reply With Quote Quick reply to this message
Old 08-12-2013, 05:52 AM   #248
GhiaFan
Focus Fanatic
 
GhiaFan's Avatar
 
Join Date: Sep 2007
Fan#: 50498
Location: Tallinn Estonia
What I Drive: 2007 Panther Black Focus 1.6 Ti-VCT

Posts: 1,735
Points 11,696, Level 71
Points: 11,696, Level: 71 Points: 11,696, Level: 71 Points: 11,696, Level: 71
Level Up 12% Completed
Level up: 12% Level up: 12% Level up: 12%
Forum Activity 5%
Activity: 5% Activity: 5% Activity: 5%
FF Reputation: 12 GhiaFan Great Standing Member
Buy-Sell-Trade Rating: (0)
I cannot believe Ford North America has not done something about this assembly fault.
MK3 Focus has been in production for almost 3 years, and this is still a problem on the 2013 models?
GhiaFan is offline  
    Reply With Quote Quick reply to this message
Old 08-12-2013, 10:46 AM   #249
FordService
Official Ford Rep
 
FordService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 4,548
Points 3,284, Level 35
Points: 3,284, Level: 35 Points: 3,284, Level: 35 Points: 3,284, Level: 35
Level Up 56% Completed
Level up: 56% Level up: 56% Level up: 56%
Forum Activity 18%
Activity: 18% Activity: 18% Activity: 18%
FF Reputation: 18 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by Btravelen View Post
I have an appt on Wed. to have mine 'fixed' the regional rep has been great and Crystal was very helpful in directing him to contact me...
I'm glad to hear that things are moving in the right direction, Btravelen. Feel free to contact me if you need any additional assistance.

Crystal
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordServiceUS facebook.com/FordFocus

M - F 11 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply
FordService is offline  
    Reply With Quote Quick reply to this message
Old 08-12-2013, 05:37 PM   #250
SilverPony2001
Focus Fanatic
 
SilverPony2001's Avatar
 
Join Date: Aug 2005
Fan#: 27073
Location: Naperville, IL
What I Drive: 2013 SGM Sedan SE

Posts: 1,526
Points 6,182, Level 51
Points: 6,182, Level: 51 Points: 6,182, Level: 51 Points: 6,182, Level: 51
Level Up 16% Completed
Level up: 16% Level up: 16% Level up: 16%
Forum Activity 10%
Activity: 10% Activity: 10% Activity: 10%
FF Reputation: 9 SilverPony2001 Good Standing Member
Buy-Sell-Trade Rating: (2)
Just noticed this today on my sedan:

SilverPony2001 is online now  
    Reply With Quote Quick reply to this message
Reply

Bookmarks & Social Networks

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 02:27 PM.


Copyright 2002-2014 FocusFanatics.com. All Rights Reserved : Privacy Policy : Advertise Information

Focus Fanatics Ford Focus Forum offers many fun ways for you to engage with other Ford Focus Owners from across the world. Whether it be about the aftermarket performance modifications, technical how-to's, European tuned suspension or awesome fuel economy similar to the Audi S3, Ford Fusion and Acura TLX. You can find all Ford Focus and Focus ST related information here. Join our Ford Focus discussion forums and chat with local Focus enthusiasts in your area. Challenger Hellcat - Charger Hellcat