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Old 03-25-2012, 11:17 AM   #841
me2000
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Just an FYI (I posted this in the other thread)... I took my car in to have the trans update applied and the steering wandering fixed and they're going to actually replace the clutch and do the update. I will post details after I ask why the clutch needs to be replaced.. it was a vm.

I will let you all know how it drives when I get the car back mid this week.
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Old 03-25-2012, 12:38 PM   #842
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2,000 miles after the latest update (12-1-4) the car shifts much better. HOWEVER, the throttle response is a big issue and I feel like it takes too long to accelerate when I put my foot 1/2 to 3/4 down on the pedal. There needs to be another solution for that. I have been thinking of ways to get it resolved and the dealership does not know how to fix because Ford thinks Mr 12-1-4 will fix everything but it does not! I also want my warranty extended when my transmission melts down at 40,000 miles.
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Old 03-25-2012, 12:41 PM   #843
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Quote:
Originally Posted by hoffmanr09 View Post
2,000 miles after the latest update (12-1-4) the car shifts much better. HOWEVER, the throttle response is a big issue and I feel like it takes too long to accelerate when I put my foot 1/2 to 3/4 down on the pedal. There needs to be another solution for that. I have been thinking of ways to get it resolved and the dealership does not know how to fix because Ford thinks Mr 12-1-4 will fix everything but it does not! I also want my warranty extended when my transmission melts down at 40,000 miles.
When was your car built? I think cars built in prior to June or July have a different clutch design. Mine is being replaced... maybe you can push for a clutch replacement?
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Old 03-25-2012, 01:29 PM   #844
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Lets see so my car was built on 5/11. Does that go into the old clutch design? If it is how should I approach it to Ford? I guess customer service for starters lol
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Old 03-25-2012, 03:31 PM   #845
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Quote:
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Lets see so my car was built on 5/11. Does that go into the old clutch design? If it is how should I approach it to Ford? I guess customer service for starters lol
Definitely. Go in and complain of transmission jerkiness or grinding or something and they'll probably just give it the latest software update and see how it goes.

Do you have any complaints with your car's performance? If not, I wouldn't mess with success.
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Old 03-25-2012, 04:46 PM   #846
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Lets see so my car was built on 5/11. Does that go into the old clutch design? If it is how should I approach it to Ford? I guess customer service for starters lol
Yep. From the other thread:

"Yeah it was revealed on here not long ago that they introduced a modified clutch design with "long rivets?" into production at some point. August, IIRC. They're probably putting that in, but yeah please try to confirm."

So if you're still having issues even after the update, maybe try and get the clutch replaced.
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Old 03-26-2012, 06:51 AM   #847
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Yes my complaints are very poor throttle response and sometimes I feel like my car is in neutral when I gas and the car does not accelerate smoothly. The rpm's jump from 2 to 4 it looks like. Had the update and after the break in period the symptoms started again.
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Old 03-26-2012, 04:44 PM   #848
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Quote:
Originally Posted by allyy View Post
I did > I took it to the dealer because it was very bad but the software update took care of it. Take it back to the dealer it is a easy fix
Hey allyy,

Happy to know your enjoying the Focus. Shoot me a PM if I can assist in the future.

Quote:
Originally Posted by pra2veen View Post
My transmission acted weird at two different occasions...This happened only twice and the service guy couldn't replicate it, obviously. Anyway, I got my first service done (at 9100mi) and, although I didn't ask them to, they applied the TSB 12-1-4.
The car feels no different to me and I'm happy the service guys at least did something to fix the issue...
Hi pra2veen,

If the issue does occur again, please make an appointment with your dealer and PM me with your VIN, dealer, mileage, full name, and best daytime number so I can get this escalated to the Customer Service Manager for your area.

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...For the record I love what Ford is doing with their new lineup. It's not hard to see that they've come a long way...I don't think a car's transmission should take a dump during a potential customer's first test drive. I guess I'll have to wait and see how the 2013 model turns out...
Hello mmmoose,

Thanks considering the Focus!

Comments and concerns voiced by current as well as future owners are important to Ford Motor Company, since they enable engineers to address the areas of concerns and perfect the product line.

Social.Ford.com is a great site to post your driving experience for Ford engineers and executives benefit. Check it out when you have a chance.

Quote:
Originally Posted by me2000 View Post
Just an FYI (I posted this in the other thread)... I took my car in to have the trans update applied and the steering wandering fixed and they're going to actually replace the clutch and do the update. I will post details after I ask why the clutch needs to be replaced...
Hello again me2000,

Thanks for keeping us up to date. I'm looking forward to hearing some great news!

Quote:
Originally Posted by hoffmanr09 View Post
2,000 miles after the latest update (12-1-4) the car shifts much better. HOWEVER, the throttle response is a big issue and I feel like it takes too long to accelerate...
Quote:
Originally Posted by hoffmanr09 View Post
Yes my complaints are very poor throttle response and sometimes I feel like my car is in neutral when I gas and the car does not accelerate smoothly...
Hi hoffmanr09,

Please make an appointment with your dealer and PM me with your VIN, dealer, mileage, full name, and best daytime number so I can get this escalated to the Customer Service Manager for your area.

Thanks,

Noemi
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Old 03-27-2012, 12:47 PM   #849
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Took my car in for the steering wandering and the transmission update. Just received a call stating that they had ordered the parts for the steering issue per the TSB. Asked about the transmission and they said it's possible the steering issue is causing it, but they weren't sure and there weren't any codes being thrown (thanks ). Think when I drop it off in a few days (they still have it right now since I am without a car and have no way to get there currently. Getting to work when it goes back in is going to be interesting) after they get the parts in I am going to ask specifically for them to check the transmission TSB since according to the text of it it deals directly with a number of things I am experiencing.

I had scheduled my appointment a week ago and the tech who set it up said they'd probably need it most of the day for testing and fixing. Dropped off the car and a half hour later received a call asking what I wanted looked at. Apparently the guy I set it up with wasn't there today and they had no clue why my car was in for service. I had to explain my issues again (not a huge deal, but somewhat disappointing wrt preparedness). Three hours later received a call explaining the above.

I was honestly much more interested in the transmission update than the steering wandering issue since the transmission effects me at a much greater frequency, but oh well, progress is progress.
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Old 03-27-2012, 01:03 PM   #850
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yesterday I drove a brand new 2012 at the dealer ... seemed quite stable even without the BS 1000 mile transmission break in. My 4/1/11 build has had transmission oddities from the day we picked it up ... then we got this 1000 mile "break in" BS, then we got this TSB coming, then we got a second TSB to fix everything ... then we got this 1000 mile break in BS once again. but the 4/1/11 still didn't match driving the brand new car yesterday which had 30 miles on it. Tell me again what the 1000 mile BS thing is supposed to do?

so Tranmission specialist actually drove car yesterday [we are at 5500 miles in 11 months] and said this is not right ... and currently he is "researching" what to do. But is thinking that we probably are going to need a new clutch. I'm thinking that if that clutch change is like the new car ... I won't even have to think about the BS 1000 break in period again.

Maybe the BS 1000 mile break in period was just to see if the old clutch would make the grade ... sort of like a coin toss?
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