DCT / PowerShift Transmission Update TSB Thread

[dan50]

Will try a post there. Thanks for the suggestion.

[damianinpa]

I got my Focus in June, so, I wanted to get this update. I have had hesitation pulling out into traffic on occasion. So, I called the dealer and explained I tried to give him the TSB, but, he didn't want it. He said they will check for updates. I printed it and tried to show him, but, they still didn't want it..how frustrating. So, I waited for 2 hrs and the Tech manger said we applied an update to fix the hesitation and shifting. It was TSB 11-10-2! I can say the throttle is much more responsive and the RPM's hold higher..very noticable. I just hope this doesn't lower MPG's. I'll post back after a few tanks of gas. So far, I very much like the Update. Only negative is when car is at a full stop, I still feel idle is a little low. But, overall, throttle has come alive with this update.
Damian

[BigFuzzyArchon]

Has anybody tried the launch control since the update? I am still holding off a bit to get the update.

[paul21]

Originally Posted by BigFuzzyArchon

Has anybody tried the launch control since the update?

I haven't tried it but after the update a hard takeoff with trac off gives a nice squeal for a second or three. I was really surprised.

[Creamsicle]

After a long trip to Ohio and back for xmas, it was time for the first (free @ dealer) oil change, and while I was there I asked them to road test the car for the tranny issue. My build date was 8/5/11 -- I just barely missed getting the new firmware at the factory -- and I've been having the usual complaints about throttle response.

The guy at the dealer had given me a hard time about bringing in the car just for the re-flash when I phoned in November, saying that it wouldn't be automatic that they'd do it and in any case they'd have to keep the car for a while. So I decided then to wait until it was time for the oil change.

I went in this morning, sat down with the service rep, and when I told him about the problem he told me at first that the car was behanving perfectly normally... that the hesitation etc was common for a CVT. I said "um, what? this car doesn't have a CVT. I'm sorry, what kind of car did you think this was?" then I mentioned that the reason I had bought the car was that I had driven 2 of them for a week apiece as rentals while on travel, and that the car I bought definitely did not behave the way the others did. I also mentioned that I'd heard about a TSB for the transmission.

Then the guy figured out that I wasn't necessarily a total idiot. So he threw the factory under the bus, saying 'well yeah they came out with that, not to fix the problem but to try to help a little. We've re-flashed about a dozen of these from the TSB and half of them it makes worse, the other half it either makes no difference or maybe helps a little bit.' I was getting a little miffed by this point, but kept my cool and my smile and said 'okay sure, just have your guys drive it and see what they think'.

One hour later, flash done, I'm on my way home. The car now runs like it should, and I am delighted.

Lesson: Be nice, but don't let them BS you. Then keep on being nice.

[TopKat]

Creamsicle, did you happen to mention the "drive cycle" procedure as talked about on this thread?......I had my dealer do the re-flash and the only thing that changed was that it shifted at higher rpm's but all the other symptoms are still there. I havent had a chance to perform the procedure yet. I'm thinking my dealer didnt know about it.

[Fil12SportSE]

Originally Posted by TopKat

Creamsicle, did you happen to mention the "drive cycle" procedure as talked about on this thread?......I had my dealer do the re-flash and the only thing that changed was that it shifted at higher rpm's but all the other symptoms are still there. I havent had a chance to perform the procedure yet. I'm thinking my dealer didnt know about it.

What are you waiting for?

[chum567]

Mine honestly seems the exact same after the TSB update its been a month now and yeah doesn't seem all that different. After reading everyone talk about how night and day their car was after getting it I was hoping for same result.

[dan50]

Originally Posted by damianinpa

I got my Focus in June, so, I wanted to get this update. I have had hesitation pulling out into traffic on occasion. So, I called the dealer and explained I tried to give him the TSB, but, he didn't want it. He said they will check for updates. I printed it and tried to show him, but, they still didn't want it..how frustrating. So, I waited for 2 hrs and the Tech manger said we applied an update to fix the hesitation and shifting. It was TSB 11-10-2! I can say the throttle is much more responsive and the RPM's hold higher..very noticable. I just hope this doesn't lower MPG's. I'll post back after a few tanks of gas. So far, I very much like the Update. Only negative is when car is at a full stop, I still feel idle is a little low. But, overall, throttle has come alive with this update.
Damian

Damianinpa, is your throttle response better because it operates at higher RPMs or is throttle response better generally?

I ask because my December build has pretty poor throttle response when fully warm. Wonder if they are continually tweaking the programming and went backwards on this part.

Thanks.

[Shorty Long]

I'm not an expert by any stretch of the imagination, but it seems like the problems described with shifting in the TSB on the first page of this thread relate to deceleration. The biggest problem I appear to be having is sluggishness on acceleration from a standstill and shuddering on downshifts coming out of a sharp turn while going uphill.

I'm taking my car in to the dealership tomorrow and want to make sure the description I give them will get them to refer to this TSB.