2012 csp 14m01 - Ford Focus Forum, Ford Focus ST Forum
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MK3 TSB, Recall & Problems Archive The place to chat about TSB and Known Issues for the 2012 Focus.

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Old Today, 10:27 AM   #1
Focus Rookie
Join Date: Sep 2014
Fan#: 191449
Location: Charlotte, NC
What I Drive: 2012 Gray Focus

Posts: 1
FF Reputation: 1 joshb Good Standing Member
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2012 csp 14m01

I purchased a 2012 Focus in January, and within a few months started experiencing the same clutch shudder that everyone has. Today is the second day that I have taken my vehicle to the dealer, and they ordered parts to replace the clutch. They don't cover a rental until the part arrives, but my car is very dangerous to drive at this point. I called the Ford "Customer Relationship" Center, and she documented everything but was not helpful at all. I have a 50-mile commute three days per week, and I will most likely have to rent a car out of pocket tomorrow morning. Why should I have to pay for a rental when this is a defective part? I'm not asking for a rental while they merely put on a spoiler...

If I continue driving a this point, it will cause further damage to the actual transmission. I'm very frustrated with this vehicle and ready to trade it in for a Toyota or Honda.

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