2012 csp 14m01
I purchased a 2012 Focus in January, and within a few months started experiencing the same clutch shudder that everyone has. Today is the second day that I have taken my vehicle to the dealer, and they ordered parts to replace the clutch. They don't cover a rental until the part arrives, but my car is very dangerous to drive at this point. I called the Ford "Customer Relationship" Center, and she documented everything but was not helpful at all. I have a 50-mile commute three days per week, and I will most likely have to rent a car out of pocket tomorrow morning. Why should I have to pay for a rental when this is a defective part? I'm not asking for a rental while they merely put on a spoiler...
If I continue driving a this point, it will cause further damage to the actual transmission. I'm very frustrated with this vehicle and ready to trade it in for a Toyota or Honda.