Originally Posted by copernicium112
I just keep thinking back to their quotes:
Will the system still have black screens or reboots while driving? No, we do not expect customers will experience these issues anymore.
How do you know that these issues won’t happen again? We are confident in our testing process.
That makes it all better!
Those are the ones I was thinking of. Guess they aren't so confident now huh? Seriously Ford if anyone in power reads these threads, fire your whole IT design team. You need a real top level talent software team. Hire away google designers, apple designers, what have you - but you can't think of these issues as car issues. They are software design issues and you need real software designers to address them. It will be obsecenely expensive to set up and do in the short term, but in the long run you'll crush the competition with not only reliability, but cutting edge design and entertainment options. Something that MFT simply doesn't offer. Heck, even the name My Ford Touch sounds like some geek accountant that knows nothing about being cool thought that one up.
Originally Posted by mattphoto
The NAV card defaults, from which popping and putting in the nav card does not work for me, is the most frustrating. I rely on my nav quite a bit.
I had a 2005 debuted DVD nav system in my Mazda. The despite being optical, subjected to the heat and cold of upstate NY, being right under a heating vent, Jostled around with my aggressive driving, and me using it non-stop (and often displaying two map views at once [yep it could do that]), it did not fail once.
I think the main problem in Ford design for the reliability as far as that is concerned is relying on an SD card. In my experience even the most expensive card by the best names in the biz can be very unreliable and just stop working. They should have made it so that when you insert the card, it downloads to your unit and you don't need the card any more. Using attached storage for anything is a gamble at best. I also have a feeling that just like a PC it's the drivers installed in the system that make both the USB and SD card slots perform at their best. I'm guessing that they are as buggy as the MFT interface.