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Old 05-16-2013, 02:42 PM   #1
hips02zx3
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Tuner wont work

Well got a tuner from Tom , Down loaded the custom tune to hand held unit , went to car plugged it in uploaded the stock tune , started to download custom tune and it went to 20% and failed , screen stated to down load stock tune and that keeps failing too !! So now I basically have a lump of metal in garage that will not do anything !!!! Anyone got any ideas ?? Tried to call Tom but no answer !! Should I just burn the car to ground ?????


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Old 05-16-2013, 02:46 PM   #2
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Is it the xcal 3 , and an svt that you are attempting to tune , iv heard there are problems with that combo

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Old 05-16-2013, 02:59 PM   #3
hips02zx3
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Yes X Cal and SVT
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Old 05-16-2013, 03:04 PM   #4
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As i do not own an svt i cannot provide you with anymore than saying that i have read that the xcal 3 has problems with the svt focus for some reason . Im sure someone will chime in with more in depth information for you though . Good luck man

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Old 05-16-2013, 04:12 PM   #5
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Unfortunately this is quite common with SCT tuners and the SVT. They just don't play nice with each other.

Here's what I've done when this happens:
If you have a battery charger, have it plugged in and connected to the battery during the entire process. If not, just make sure the battery is good and charged up.
Pull fuses 20 (engine bay), 46 and 61 (dash).
When the tuner says to turn the key to on, off, or run, do so immediately. Fast reactions are important here.
Even doing the above it may take a few tries, but it has worked for me.

Good luck! Don't burn the car down yet!
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Old 05-16-2013, 04:15 PM   #6
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ya the svt doesnt like the x3 for some reason.

I use the livewirets and I have no problems what so ever.

hope you didnt fry your ECU. Call SCT
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Old 05-16-2013, 05:06 PM   #7
hips02zx3
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Waiting on Tom to get back to me on this ,, Called twice all I get is voice mail !! Have used an X-Cal on my f-250 and my tuner has used his and software for custom tuning my Mach1 so I have never had problems with their stuff before .... If there is a problem with the two playing nice with eachother why does he still sell this type instead of another brand that will work better ???
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Old 05-16-2013, 06:06 PM   #8
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I have all kinds of problems with my xcal3 and my focus too.

Try this:

Plug in tuner
Turn key to the on position
scroll over on tuner to upload custom tune
select tune
select continue
I think you get a prompt that says "turn key on and press continue" - well, your key is already on, so press continue. As soon as your tuner goes to the next screen, turn your key off and on again quickly. You may get an error that says "make sure key is on!" - ignore it and just wait....and your tune may load.

This is all contrary to the instruction prompts on your tuner. This is the ONLY way I can get my car to load any tune...stock or otherwise.

Good luck.
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Old 05-17-2013, 10:21 AM   #9
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Moved to "ECU Tuning Chat".
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Old 05-17-2013, 12:03 PM   #10
hips02zx3
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Well another call , another voice mail , still no call back !! stuck in neutral can't go forward with new tune and can't go back to stock !! Should have just left it stock and saved myself $420 bucks !!!!! At least I could still drive it !!
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