2012 Titanium Front Strut Low Speed Noise (Clunk/Rattle) - Page 67 - Focus Fanatics
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MK3 TSB, Recall & Problems Archive The place to chat about TSB and Known Issues for the 2012 Focus.

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Old 06-30-2012, 08:08 PM   #661
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Originally Posted by Rememo View Post
There's a sticker attached to the top of the spring. It'll be green, or, if I remember correctly, red.
The color of the tag corresponds to the part number of the spring found on the car. NFs are red and NGs are green.
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Old 07-02-2012, 12:07 PM   #662
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FYI, took my SEL in for the recall and drove the lead tech around in my car so he could hear the strut noise....turns out there is a TSB out for the springs(or struts) and strut mounts. I think he meant struts but said springs. My service adviser appeared to have zero technical knowledge about cars() so when the parts come in, I'll post details. He also said something about the spring or strut being green in color means it needs to be replaced......
Mine said the same thing. TSB out, parts ordered. I had my SEL Hatch serviced last week and so far so good. Nice and quiet... for now.

I wonder... did they beef up the parts or just replace the parts? I'll have to look at my service order again to see if there are any hints/details.
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Old 07-02-2012, 12:46 PM   #663
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Mine said the same thing. TSB out, parts ordered. I had my SEL Hatch serviced last week and so far so good. Nice and quiet... for now.

I wonder... did they beef up the parts or just replace the parts? I'll have to look at my service order again to see if there are any hints/details.
Can you pm me the part number of the bearings? I'm going to order some and want to cross-reference the part number they have me last week.
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Old 07-02-2012, 12:53 PM   #664
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What does NF and NG stand for?
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Old 07-02-2012, 12:57 PM   #665
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Nice & Fast... Not Good...? LOL IDK

I believe it's the difference between the standard suspension and the "touring"
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Old 07-02-2012, 01:07 PM   #666
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My dealer's service manager called me this morning. A new TSB came out on 6/27/12 and they want my car back tomorrow for the work to be done. Replacing strut bearings and springs again. I'll be in a rental car again.
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Old 07-02-2012, 01:10 PM   #667
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My dealer's service manager called me this morning. A new TSB came out on 6/27/12 and they want my car back tomorrow for the work to be done. Replacing strut bearings and springs again. I'll be in a rental car again.
This is great news. I hope the parts they're installing are updated, or you might be right back in again for the same issue.

Please try to get a copy of the TSB if you can.
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Old 07-02-2012, 01:16 PM   #668
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This is great news. I hope the parts they're installing are updated, or you might be right back in again for the same issue.

Please try to get a copy of the TSB if you can.
^^This^^

Along with the TSB, they should be able to provide you with a receipt showing the part numbers of the new parts installed. That info would be nice to have too.
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Old 07-02-2012, 01:21 PM   #669
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Yes, I hope the parts are updated ones too. I'll try to get the info and put it on here when I get it. I would not think that a whole new TSB would come out with the previous parts again.
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Old 07-02-2012, 01:33 PM   #670
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Just got off the phone with my dealer... TSB 5-17-12 couldn't be found in their system. He stated there were no suspension related TSB that might apply to my car. Fail...
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