2012 Titanium Front Strut Low Speed Noise (Clunk/Rattle) - Page 210 - Ford Focus Forum, Ford Focus ST Forum
Ford Focus Forum
HomeContact UsAbout UsGalleryDiscussion ForumsMarketplace


Go Back   Ford Focus Forum, Ford Focus ST Forum > Ford Focus Third Generation > MK3 TSB, Recall & Problems Archive

MK3 TSB, Recall & Problems Archive The place to chat about TSB and Known Issues for the 2012 Focus.

Search This Forum | Image Search | Advanced Search    
Ford Focus Tire & Wheels FocusFanatics Merchandise

Reply
 
Thread Tools Display Modes
Old 03-01-2013, 04:42 PM   #2091
revhigh
Focus Enthusiast
 
Join Date: May 2012
Fan#: 98516
Location: Bangor, PA
What I Drive: 2012 Mazda 3 SkyActiv 6A Touring

Posts: 341
FF Reputation: 1 revhigh Good Standing Member
Buy-Sell-Trade Rating: (0)
Crystal must have ticked her boss off but good to be back here .... LOL :D


REV
revhigh is offline  
    Reply With Quote
Sponsored Links
Advertisement
 
Old 03-04-2013, 02:39 PM   #2092
FordService
Official Ford Rep
 
FordService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 4,342
Points 3,142, Level 34
Points: 3,142, Level: 34 Points: 3,142, Level: 34 Points: 3,142, Level: 34
Level Up 62% Completed
Level up: 62% Level up: 62% Level up: 62%
Forum Activity 14%
Activity: 14% Activity: 14% Activity: 14%
FF Reputation: 18 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Hi everyone!

If you are currently experiencing the clunk/rattle noise from the front end of your Focus, I strongly urge you to make an appointment at your dealerships as soon as possible.

Crystal
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordServiceUS facebook.com/FordFocus

M - F 11 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply
FordService is online now  
    Reply With Quote
Old 03-04-2013, 02:48 PM   #2093
HornedFrog05
Focus Fanatic
 
HornedFrog05's Avatar
 
Join Date: Apr 2012
Fan#: 97892
Location: Dallas, TX
What I Drive: 2013 Tuxedo Black ST2

Posts: 2,277
FF Reputation: 6 HornedFrog05 Good Standing Member
Buy-Sell-Trade Rating: (1)
Quote:
Originally Posted by FordCustomerService View Post
Hi everyone!

If you are currently experiencing the clunk/rattle noise from the front end of your Focus, I strongly urge you to make an appointment at your dealerships as soon as possible.

Crystal
Crystal,

Any updates from the engineers as to a fix? I'm set to take mine in tomorrow. I'm also experiencing the shuddering/loud transmission.
__________________
2013 Tuxedo Black ST2
HN#267 LS#108

TREAT YO SELF 2013
HornedFrog05 is offline  
    Reply With Quote
Old 03-04-2013, 03:42 PM   #2094
FordService
Official Ford Rep
 
FordService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 4,342
Points 3,142, Level 34
Points: 3,142, Level: 34 Points: 3,142, Level: 34 Points: 3,142, Level: 34
Level Up 62% Completed
Level up: 62% Level up: 62% Level up: 62%
Forum Activity 14%
Activity: 14% Activity: 14% Activity: 14%
FF Reputation: 18 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by HornedFrog05 View Post
Crystal,

Any updates from the engineers as to a fix? I'm set to take mine in tomorrow. I'm also experiencing the shuddering/loud transmission.
Hi HornedFrog05,

When you're at your dealership tomorrow, I suggest asking your service manager; they'll be able to fill you in.

Crystal
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordServiceUS facebook.com/FordFocus

M - F 11 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply
FordService is online now  
    Reply With Quote
Old 03-04-2013, 03:44 PM   #2095
Shade-010
Sonic Crew # 010
 
Shade-010's Avatar
 
Join Date: Jul 2011
Fan#: 87369
Location: Noblesville, IN
What I Drive: 2012 Ford Focus SE Sport - 5 Speed

Posts: 9,872
Points 13,764, Level 76
Points: 13,764, Level: 76 Points: 13,764, Level: 76 Points: 13,764, Level: 76
Level Up 29% Completed
Level up: 29% Level up: 29% Level up: 29%
Forum Activity 21%
Activity: 21% Activity: 21% Activity: 21%
FF Reputation: 10 Shade-010 Great Standing Member
Buy-Sell-Trade Rating: (3)
Quote:
Originally Posted by FordCustomerService View Post
Hi HornedFrog05,

When you're at your dealership tomorrow, I suggest asking your service manager; they'll be able to fill you in.

Crystal
Do they have a Fix? My FF has been in the shop MANY MANY times, and still NO fix...
__________________
2012 Ford Focus SE Sport-5 speed-203A package
Basline 1 -155.48hp 145.80 tq 93 oct. Lunchbox delete & K-N Drop in filter.
Dyno 2 -161.86 hp 151.6 tq - 93 oct. RDC 2.5" Catback & K-N Drop in filter.
http://www.rebeldevil.com
Shade-010 is online now  
    Reply With Quote
Old 03-04-2013, 03:58 PM   #2096
HornedFrog05
Focus Fanatic
 
HornedFrog05's Avatar
 
Join Date: Apr 2012
Fan#: 97892
Location: Dallas, TX
What I Drive: 2013 Tuxedo Black ST2

Posts: 2,277
FF Reputation: 6 HornedFrog05 Good Standing Member
Buy-Sell-Trade Rating: (1)
Quote:
Originally Posted by Shade-010 View Post
Do they have a Fix? My FF has been in the shop MANY MANY times, and still NO fix...
Tell me about it, that was a pretty generic and vague response. If you know of a TSB, you say yes. If not, say NO! This run around is getting old.
__________________
2013 Tuxedo Black ST2
HN#267 LS#108

TREAT YO SELF 2013
HornedFrog05 is offline  
    Reply With Quote
Old 03-04-2013, 04:39 PM   #2097
FordService
Official Ford Rep
 
FordService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 4,342
Points 3,142, Level 34
Points: 3,142, Level: 34 Points: 3,142, Level: 34 Points: 3,142, Level: 34
Level Up 62% Completed
Level up: 62% Level up: 62% Level up: 62%
Forum Activity 14%
Activity: 14% Activity: 14% Activity: 14%
FF Reputation: 18 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by Shade-010 View Post
Do they have a Fix? My FF has been in the shop MANY MANY times, and still NO fix...
Quote:
Originally Posted by HornedFrog05 View Post
Tell me about it, that was a pretty generic and vague response. If you know of a TSB, you say yes. If not, say NO! This run around is getting old.
Hi guys,

Since I'm not a technician, I'm not permitted to directly comment on TSBs. I can say, however, that your dealership is a great resource to find out about brand new TSBs and whether or not they apply to your vehicle.

Again, I highly encourage you to set up an appointment at your earliest convenience if you are currently experiencing this concern.

Crystal
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordServiceUS facebook.com/FordFocus

M - F 11 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply
FordService is online now  
    Reply With Quote
Old 03-04-2013, 07:59 PM   #2098
wilsonfocus86
Focus Addict
 
wilsonfocus86's Avatar
 
Join Date: May 2005
Fan#: 23099
Location: Baton Rouge, LA
What I Drive: 14 Fusion 2.0

Posts: 1,156
FF Reputation: 3 wilsonfocus86 Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by FordCustomerService View Post
Hi guys,

Since I'm not a technician, I'm not permitted to directly comment on TSBs. I can say, however, that your dealership is a great resource to find out about brand new TSBs and whether or not they apply to your vehicle.

Again, I highly encourage you to set up an appointment at your earliest convenience if you are currently experiencing this concern.

Crystal
Then looks like we need an Engineer on here and not someone from Customer Service..because the dealer won't tell you anything either really..

And that's not really answering our questions that have been asked. Has Ford done anything new with this issue (like R&D?..that's research and development) as of late or are we just suppose to "keep submitting our info"? I just say that because it's funny how I had a rental the other week for a day and it was solid as a rock, and I've had the latest TSB done to my car, and they both sound completely different over the same bumps.
__________________
"If in doubt.. Flat out." - Colin McRae
wilsonfocus86 is offline  
    Reply With Quote
Old 03-04-2013, 08:41 PM   #2099
BlazeFocus
Focus Enthusiast
 
BlazeFocus's Avatar
 
Join Date: Oct 2012
Fan#: 104991
Location: _, UT
What I Drive: _

Posts: 149
FF Reputation: 2 BlazeFocus Good Standing Member
Buy-Sell-Trade Rating: (0)
Stating the obvious is cumbersome but I'll do it anyhow;

Glorified social media receptionists are still only receptionists,
quit expecting something new out of a situation you already
know too well. I mean seriously. Work it up the ladder at the best
dealership in town or get on the horn with Corporate in Dearborn...
BlazeFocus is offline  
    Reply With Quote
Old 03-05-2013, 06:40 AM   #2100
lewisra
Focus Addict
 
Join Date: Dec 2011
Fan#: 93289
Location: Howell, MI
What I Drive: 2012 Tuxedo Black SEL

Posts: 580
Points 1,245, Level 19
Points: 1,245, Level: 19 Points: 1,245, Level: 19 Points: 1,245, Level: 19
Level Up 45% Completed
Level up: 45% Level up: 45% Level up: 45%
Forum Activity 2%
Activity: 2% Activity: 2% Activity: 2%
FF Reputation: 3 lewisra Good Standing Member
Buy-Sell-Trade Rating: (0)
If this is what you're experiencing:

Crunching Or Creaking-Type Noise From Front Of Vehicle - Low Speed Turns And Bumps

TSB 13-03-02 has been issued to address the problem.
lewisra is offline  
    Reply With Quote
Reply

Bookmarks & Social Networks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 01:38 PM.


Copyright 2002-2014 FocusFanatics.com. All Rights Reserved : Terms of Use : Privacy Policy : Advertise Information

Focus Fanatics Ford Focus Forum offers many fun ways for you to engage with other Ford Focus Owners from across the world. Whether it be about the aftermarket performance modifications, technical how-to's, European tuned suspension or awesome fuel economy similar to the Acura TLX or Fiesta ST. You can find all Ford Focus and Focus ST related information here. Join our Ford Focus discussion forums and chat with local Focus enthusiasts in your area.