2012 Titanium Front Strut Low Speed Noise (Clunk/Rattle) - Page 177 - Focus Fanatics
Ford Focus Forum
HomeContact UsAbout UsGalleryDiscussion ForumsMarketplace


Go Back   Focus Fanatics > Ford Focus Third Generation > MK3 TSB, Recall & Problems Archive

MK3 TSB, Recall & Problems Archive The place to chat about TSB and Known Issues for the 2012 Focus.

Search This Forum | Image Search | Advanced Search    
Ford Focus Tire & Wheels FocusFanatics Merchandise

Reply
 
Thread Tools Display Modes
Old 01-09-2013, 03:05 PM   #1761
DougC
Focus Addict
 
DougC's Avatar
 
Join Date: Jun 2011
Fan#: 86547
Location: York, PA
What I Drive: The biggest mistake I've ever made.

Posts: 557
FF Reputation: 1 DougC Good Standing Member
Buy-Sell-Trade Rating: (0)
Just got a call from my dealer to update me on the status of front suspension repair number four.... here is what they changed out this time:
Struts (second replacement)
Strut tops (third or fourth replacement.... can't recall any longer)
Lower control arms (first replacement)
DougC is offline  
    Reply With Quote
Sponsored Links
Advertisement
 
Old 01-09-2013, 03:32 PM   #1762
Dysan911
Focus Addict
 
Join Date: Feb 2012
Fan#: 95746
Location: Jacksonville, FL
What I Drive: 2012 White, Focus Titanium

Posts: 582
FF Reputation: 2 Dysan911 Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by DougC View Post
Just got a call from my dealer to update me on the status of front suspension repair number four.... here is what they changed out this time:
Struts (second replacement)
Strut tops (third or fourth replacement.... can't recall any longer)
Lower control arms (first replacement)
Repair # 4? You should qualify now for the lemon law on repair # 3.
__________________
2012 FF Ti HB Platinum White Tricoat, Built 12/11, 401A + Parking Technology Package and MFT w/NAV at 3.5.1
Dysan911 is offline  
    Reply With Quote
Old 01-10-2013, 12:22 PM   #1763
Dysan911
Focus Addict
 
Join Date: Feb 2012
Fan#: 95746
Location: Jacksonville, FL
What I Drive: 2012 White, Focus Titanium

Posts: 582
FF Reputation: 2 Dysan911 Good Standing Member
Buy-Sell-Trade Rating: (0)
I emailed my Service manager the other day and referenced my invoice # of my fix done in early June. I asked if they did both sides or just the one side. He confirmed today that they only replaced parts on the one side and that the noise I'm hearing now could certainly be from the other side now but would like me to bring the car in to have it checked out.

So if anyone that's had their car in for the TSB Fix and a few months later the noise returns. Can you confirm the TSB was applied to both Struts? Maybe like me the repair was only applied to one side and now your hearing the unfixed side.

I'll wait a couple more weeks and then bring mine in and see what they can do for me.
__________________
2012 FF Ti HB Platinum White Tricoat, Built 12/11, 401A + Parking Technology Package and MFT w/NAV at 3.5.1
Dysan911 is offline  
    Reply With Quote
Old 01-10-2013, 12:43 PM   #1764
dyn085
That Guy
 
dyn085's Avatar
 
Join Date: Apr 2012
Fan#: 98047
Location: Fayetteville, NC
What I Drive: 2014 FiST/FoST

Posts: 11,917
FF Reputation: 46 dyn085 Great Standing Member
Buy-Sell-Trade Rating: (5)
When they applied the TSB to my car, they replaced the l/h strut when the complaint was for the r/h side. The quiet side remained quiet while the noisy side remained noisy. They replaced the strut, bearing, and lower control arm.

A couple thousands miles later and both sides were noisy, though the r/h side is definitely worse.
__________________

FocusFest 2013: Best of Show
Gateway FFW: Show Class Outstanding
September '13 ROTM
2014 FiST-
dyn085 is offline  
    Reply With Quote
Old 01-10-2013, 12:45 PM   #1765
HuskerFocus
Focus Enthusiast
 
Join Date: Jun 2012
Fan#: 100149
Location: Champaign, IL
What I Drive: 2012, Ingot Silver, SEL Hatch

Posts: 148
FF Reputation: 1 HuskerFocus Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by Dysan911 View Post
I emailed my Service manager the other day and referenced my invoice # of my fix done in early June. I asked if they did both sides or just the one side. He confirmed today that they only replaced parts on the one side and that the noise I'm hearing now could certainly be from the other side now but would like me to bring the car in to have it checked out.

So if anyone that's had their car in for the TSB Fix and a few months later the noise returns. Can you confirm the TSB was applied to both Struts? Maybe like me the repair was only applied to one side and now your hearing the unfixed side.

I'll wait a couple more weeks and then bring mine in and see what they can do for me.
Mine was only done to the driver side. I took it in complaining of a noise I thought was coming from the passenger side ... but I got the response "We couldn't hear it..."
__________________
Vehicles: 2012 Focus SEL - Ingot Silver - +MyFord Touch
Mods: Drop in K&N Air filter, 30% Tint
Build Date: 12/19/2011
HuskerFocus is offline  
    Reply With Quote
Old 01-10-2013, 02:41 PM   #1766
FordService
Official Ford Rep
 
FordService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 4,096
FF Reputation: 18 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by Strix View Post
...Here I was thinking that I could get it fixed if it got bad enough as to be undeniable...
Strix,

I see Krystal tried to call you and has a follow-up scheduled before the end of the day today.

Quote:
Originally Posted by BlazeFocus View Post
...It doesn't do it all the time on my vehicle and temperature is becoming less and less of a contributing factor...
Quote:
Originally Posted by cwmehring View Post
...My Ti is soy ding worse by the day...
Quote:
Originally Posted by FordFocursing View Post
I'm at 20k miles and have the frictiony noise (aka marbles-in-a-metal-bucket aka ball-bearings) and massive stutter at take off...
Quote:
Originally Posted by jrn146 View Post
I have to say that mine is noticeably quieter since it's gotten cold...
Quote:
Originally Posted by Shantheman2012 View Post
...My clunk has been noticeably better when it is cold out...
Quote:
Originally Posted by DougC View Post
...Mine got worse when it got cold out!...
Quote:
Originally Posted by Dysan911 View Post
...I'll wait a couple more weeks and then bring mine in and see what they can do for me.
Quote:
Originally Posted by dyn085 View Post
...A couple thousands miles later and both sides were noisy, though the r/h side is definitely worse.
Quote:
Originally Posted by HuskerFocus View Post
...I took it in complaining of a noise I thought was coming from the passenger side ... but I got the response "We couldn't hear it..."
Iím sorry for not checking in on this thread sooner, guys. I want to reach out to those with a concern so I can escalate up to your regional customer service managers. If you havenít already, please send me a PM with your full name, best daytime phone number, approximate mileage, VIN, and dealer name/state.

Cory
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordFocus facebook.com/Ford
FordService is offline  
    Reply With Quote
Old 01-10-2013, 06:46 PM   #1767
jrn146
Focus Enthusiast
 
Join Date: Sep 2003
Fan#: 275
Location: PA, United States
What I Drive: 2012 Candy Red SE 5 door 5 speed

Posts: 233
FF Reputation: 1 jrn146 Good Standing Member
Buy-Sell-Trade Rating: (0)
Cory, unless you and Ford have a fix for us please don't waste our time. I'm sure you have pretty much all of our Vin's and contact info. I don't have time to keep going to the dealer so they can keep replacing the same parts that aren't fixing the problem. For the record, when the TSB was done on mine it was done to both sides. It made no difference at all in my car.
jrn146 is offline  
    Reply With Quote
Old 01-10-2013, 07:01 PM   #1768
Shade-010
Sonic Crew # 010
 
Shade-010's Avatar
 
Join Date: Jul 2011
Fan#: 87369
Location: Noblesville, IN
What I Drive: 2012 Ford Focus SE Sport - 5 Speed

Posts: 9,658
FF Reputation: 9 Shade-010 Good Standing Member
Buy-Sell-Trade Rating: (3)
Quote:
Originally Posted by jrn146 View Post
Cory, unless you and Ford have a fix for us please don't waste our time. I'm sure you have pretty much all of our Vin's and contact info. I don't have time to keep going to the dealer so they can keep replacing the same parts that aren't fixing the problem. For the record, when the TSB was done on mine it was done to both sides. It made no difference at all in my car.
+1 this... Still no fix here, then I was told by Ford Corp, since the dealer I took it to, said it was "NORMAL" then they couldn't do anything... WTF??
__________________
2012 Ford Focus SE Sport-5 speed-203A package
Basline 1 -155.48hp 145.80 tq 93 oct. Lunchbox delete & K-N Drop in filter.
Dyno 2 -161.86 hp 151.6 tq - 93 oct. RDC 2.5" Catback & K-N Drop in filter.
http://www.rebeldevil.com
Shade-010 is offline  
    Reply With Quote
Old 01-10-2013, 08:11 PM   #1769
gostinger
Focus Enthusiast
 
Join Date: Mar 2007
Fan#: 44867
Location: Ajax Ontario, Canada
What I Drive: 2013 SE Black Pack Loaded 5 Spd MTX

Posts: 386
FF Reputation: 1 gostinger Good Standing Member
Buy-Sell-Trade Rating: (0)
Smoke and mirrors guys!
gostinger is offline  
    Reply With Quote
Old 01-10-2013, 09:52 PM   #1770
Zillon
Focus Addict
 
Zillon's Avatar
 
Join Date: Jan 2005
Fan#: 17393
Location: Philthadelphia, PA
What I Drive: '13 GTI

Posts: 1,387
FF Reputation: 27 Zillon Great Standing Member
Buy-Sell-Trade Rating: (3)
Quote:
Originally Posted by jrn146 View Post
Cory, unless you and Ford have a fix for us please don't waste our time. I'm sure you have pretty much all of our Vin's and contact info. I don't have time to keep going to the dealer so they can keep replacing the same parts that aren't fixing the problem. For the record, when the TSB was done on mine it was done to both sides. It made no difference at all in my car.
At least some of you have at least gotten parts replaced.
__________________
Joined the dark side.
Zillon is offline  
    Reply With Quote
Reply

Bookmarks & Social Networks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 03:00 AM.


Copyright 2002-2014 FocusFanatics.com. All Rights Reserved : Terms of Use : Privacy Policy : Advertise Information : Site Map

Focus Fanatics Ford Focus Forum offers many fun ways for you to engage with other Ford Focus Owners from across the world. Whether it be about the aftermarket performance modifications, technical how-to's, European tuned suspension or awesome fuel economy similar to the Acura TLX or Fiesta ST. You can find all Ford Focus and Focus ST related information here. Join our Ford Focus discussion forums and chat with local Focus enthusiasts in your area.