2012 Titanium Front Strut Low Speed Noise (Clunk/Rattle) - Page 167 - Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum
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Old 12-18-2012, 02:26 PM   #1661
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If anyone wants access to my clunk spreadsheets, just PM me and I'll give you a link.
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Old 12-18-2012, 03:07 PM   #1662
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Originally Posted by BlazeFocus View Post
Anyone that is told "this is normal for that vehicle" needs to not only have the service manager put that in writing on any work-order documentation generated upon an investigative service visit BUT also to have it explained, in writing, what "normal" functionality produces or contributes to the creation of the noise. It is also advisable that if you visit more than one dealership and get the run-around, locate a reputable shop that will independently document the presence of this noise. Don't get wrapped up in second opinion that goes beyond documenting the issue, such as, don't start paying for an independent shop to diagnose the issue - just get a confirming second opinion outside of the FoMoCo service network.

I've already been in touch with a lawyer.
is your lawyer set up to doa a class action lawsuit?
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Old 12-18-2012, 03:35 PM   #1663
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is your lawyer set up to doa a class action lawsuit?
Too early for that!
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Old 12-18-2012, 07:35 PM   #1664
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Karen from Ford Executive Reps, called me again and we discussed the issue and she remembered talking to me before and how 2 dealers said there was nothing wrong with the car, I was like WTF? I know there ia a problem, both dealers heard the noise. Why can't Ford admit to having a problem and they just don't know what the F'k is wrong. I think Ill give them till Feb 1, then I am going to get a Lawyer (will be class action) so I will need everyone with the problem, whether you traded in or not for witnesses, and people with same problem... maybe FORD Will WAKE THE F'K up then. Either Admit to having a problem and you just don't have a clue, or just pony up and fix our damn cars, this is ridiculous. I am getting tired of the BS...I just can't afford to take a bath in the depreciation, and can't afford to get something else.
This should make you feel better:

http://www.detroitnews.com/article/2...still-job-No-1
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Old 12-18-2012, 07:43 PM   #1665
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kinda, but noo mention of focus problems. Let's see where the new coo goes with this
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Old 12-18-2012, 10:00 PM   #1666
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One can only hope as it can't get much worse. Maybe Ford is finally getting the message with all the negative publicity.


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Old 12-19-2012, 09:41 AM   #1667
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One can only hope as it can't get much worse. Maybe Ford is finally getting the message with all the negative publicity.


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He didn't mention the Focus because there is no way it is flying off the lots now with all the reported issues, complaints, etc...

Next time, I don't think I'll jump in for the first remodel year of any car ...
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Old 12-19-2012, 09:49 AM   #1668
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He didn't mention the Focus because there is no way it is flying off the lots now with all the reported issues, complaints, etc...

Next time, I don't think I'll jump in for the first remodel year of any car ...
I guess 35294 sales between the end of September to the end of November isn't quite flying off the lots?

Reported sales numbers in October for september were 186,686, and in the december publication they say they sold 221,980 cars in the U.S. alone for the previous month year to date figures.

Although it would be wise to stick on topic here, I still hear noise from the front suspension over almost every single road imperfection with the stereo turned down or off, even at higher speeds.
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Old 12-19-2012, 09:55 AM   #1669
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I guess 35294 sales between the end of September to the end of November isn't quite flying off the lots?

Reported sales numbers in October for september were 186,686, and in the december publication they say they sold 221,980 cars in the U.S. alone for the previous month year to date figures.
How many are rental cars though? Those are everywhere. The dealership here is having a hard time getting them sold. But ... I digress. Back on topic for now.
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Old 12-19-2012, 11:01 AM   #1670
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Originally Posted by suss6052 View Post
I guess 35294 sales between the end of September to the end of November isn't quite flying off the lots?

Reported sales numbers in October for september were 186,686, and in the december publication they say they sold 221,980 cars in the U.S. alone for the previous month year to date figures.

Although it would be wise to stick on topic here, I still hear noise from the front suspension over almost every single road imperfection with the stereo turned down or off, even at higher speeds.
I don't disagree with the numbers but I do know this: We have a glut of used 2012's sitting on lots and selling for peanuts. Mine is one of them and it's sitting there because it's a friggen' clunker!


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