2012 Titanium Front Strut Low Speed Noise (Clunk/Rattle) - Page 155 - Focus Fanatics
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Old 11-11-2012, 08:38 PM   #1541
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My VIN is 1FAD P3J 24DL 128718
My build date is 8/29/12

Hope this helps!
I've been reading this thread since the beginning and was worried my car was going to clunk. I'm pleasantly surprised afterwards but still followed it just in case.
But after I discovered the difference I had to show you guys to see if it may be it
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Old 11-11-2012, 11:50 PM   #1542
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Absolutely it helps!

If you hadn't posted your photo of your strut tower area, who knows when I would have eventually stumbled upon this.
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Old 11-12-2012, 10:49 AM   #1543
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Quote:
Originally Posted by Phokus View Post
My VIN is 1FAD P3J 24DL 128718
My build date is 8/29/12

Hope this helps!
I've been reading this thread since the beginning and was worried my car was going to clunk. I'm pleasantly surprised afterwards but still followed it just in case.
But after I discovered the difference I had to show you guys to see if it may be it
Thanks for your help. This is very intriguing, Ford better step up.
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Old 11-12-2012, 10:59 AM   #1544
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What about those people that just posted that they have a '13 but no plate?
Oh by the way, I should add I have all the options for a titanium except for the two tone leather, the graphics, and the exterior protection package
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Old 11-12-2012, 10:59 AM   #1545
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Quote:
Originally Posted by suss6052 View Post
My car isn't clunking at the moment as far as I can tell, but it still has the original bolt/spacer arrangement. Seeing how they changed the car by adding the stiffening plate seems to be tacit admission that there was something not quite right with the way they had the suspension/ strut towers laid out but they aren't going back and fixing the cars properly under the previous TSB.

That irritates me if it was a known issue that they had a solution on the shelf but hoped to shut people up without fixing their cars.

I don't want to be tearing into the suspension if its not clunking as it sits now, but I'd rather not have parts that have been known to be bad either.
I agree with all of this. Do you think those of us without this issue should order the parts as a preventative measure? As I said before, I only have slight clunking when there are several people in my car.

Quote:
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What about those people that just posted that they have a '13 but no plate?
...also a good point. Do you think they will eventually get clunking? Maybe it's only cars with the Ti handling package? jdubhack, which wheels is your Ti?
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Old 11-12-2012, 11:16 AM   #1546
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I'm pushing for a response from Ford as hard as I can...

I sent a lengthy PM to Crystal (FordCustomerService) with links to all of the information I've compiled thus far (Google spreadsheet, 2 threads on ST forums, photos, etc). She got back to me this morning with this:

Quote:
Hi Zachary,

Thank you so much for sharing all of your hard work on this issue. I've forwarded along your research to my management team for their review and action; if I need any additional information I'll reach out to you here.

I'll definitely keep you in the loop as things move forward.

Thanks again,
Crystal
I've also gotten in touch with Steve at Tousley to try and locate the part number of this reinforcement plate. Surprisingly, he's not having much luck; Phokus, would you mind poking around and see if there's a visible engineering number on that reinforcement plate anywhere? Don't go disassembling your car, of course, but if you can see anything, write it down and pass it on. The engineering number can be used to do a reverse-lookup.

Additionally, I did something I thought I'd never do, and signed up for a Twitter account so I could tweet to @FordService, @FordFocus, and @Ford with a link to my thread with all the photos on FordSTNation.com.
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Old 11-12-2012, 12:25 PM   #1547
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Steve is telling me that these reinforcement plates aren't actually separate parts, but they are part of a revised strut tower brace.

Looks like I'll be ordering the new brace.
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Old 11-12-2012, 12:29 PM   #1548
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Quote:
Originally Posted by PratoN View Post
I agree with all of this. Do you think those of us without this issue should order the parts as a preventative measure? As I said before, I only have slight clunking when there are several people in my car.



...also a good point. Do you think they will eventually get clunking? Maybe it's only cars with the Ti handling package? jdubhack, which wheels is your Ti?
All Ti handling pack's came with the same wheel, 18" 5 spoke.
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Old 11-12-2012, 12:31 PM   #1549
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Quote:
Originally Posted by Zillon View Post
Steve is telling me that these reinforcement plates aren't actually separate parts, but they are part of a revised strut tower brace.

Looks like I'll be ordering the new brace.
So even if we're not experiencing this issue does this mean we would still need to change the brace and the bolts in order to attempt to prevent the towers from deforming? And if the towers did deform already leading to the clunking what can be done to repair this short of massive surgery to the unibody to replace the towers?
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Old 11-12-2012, 12:32 PM   #1550
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Quote:
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Steve is telling me that these reinforcement plates aren't actually separate parts, but they are part of a revised strut tower brace.

Looks like I'll be ordering the new brace.
Is there a possibility of our strut towers being out of spec from daily use?
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