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Old 06-27-2011, 07:15 PM   #1
entity
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Squeaks, creaks, and rattles

Hey all!

I have a sound coming from my headliner, directly above the passenger seat, on the bulge around the moonroof trim. It can be heard when driving over small bumps, when the subwoofer picks up some bass, and even when I close my door while getting in. If I touch the trim the sound goes away.

It's hard to describe, but it sound like their is some type of adhesive on the roof that helps hold the headliner because when I press against against it, it makes a "sticky" sound.

Any ideas?


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Old 06-28-2011, 03:58 PM   #2
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My SEL sedan has the exact same sound as you describe, but from the driver side of the car, around the visor and moonroof control area. Just like you, when I push on it the sound goes away...only to return later.

I had my dealer's service dept look at it, but they said there was nothing they could do about it. They say they called Ford and that there was no fix for this. "It's normal." What?! A rattling headliner on a $25,000 brand new car is normal?

If anybody else has this issue, and has a fix or dealer experience to share, please let us know. I'm tempted to drive to another dealer to see if they are willing to do something.

It's aggravating to hear my beautiful, new, car rattle like a Yugo! Love my car. Even with the MFT re-boots, I love my car. But this rattle will drive me to climb a clock tower if I can't make it go away.
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Old 06-28-2011, 04:01 PM   #3
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I have this on my SEL hatch with moonroof. It sounds like when I push it in the roof liner isn't secure or the latch isn't as good as it should be. Though if it rattles again I just push it up and it doesn't rattle for a long time for me. I was considering mentioning it to service dpt when I take it in for first time free oil change / service.
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Old 06-28-2011, 04:25 PM   #4
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It doesn't surprise me folks are hearing sounds from the headliner. This is a really flimsy and not well designed area of interest. I plan on fabricating something to keep me from pushing the headliner up an inch every time I open/close the sunroof, though I think Ford should have already done this.
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Old 06-28-2011, 04:53 PM   #5
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A friend of mine with an SE hatch (with moonroof) had the same condition and took his car in. It turns out there was a TSB out on it already. My five-day old Titanium hatch (also with moonroof) is exhibiting the same thing every once in a while but not badly enough to warrant a dealer trip yet. I will start a list of little things like that to be addressed at the first maintenance interval.
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Old 06-28-2011, 04:58 PM   #6
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Quote:
Originally Posted by crydee View Post
I have this on my SEL hatch with moonroof. It sounds like when I push it in the roof liner isn't secure or the latch isn't as good as it should be. Though if it rattles again I just push it up and it doesn't rattle for a long time for me. I was considering mentioning it to service dpt when I take it in for first time free oil change / service.
Your description is perfect. My rattle is pretty consistent, though. It's almost like the goop that's supposed to seal the headliner to the roof isn't holding very well. It seems to be worse in the mornings, when the temps are lower. I haven't heard it much in the afternoon. Things probably expand and stick better up there with the afternoon sun beating down.

I'm interested to hear what your service dept. says about it, if you do bring it up. They may develope some kind of fix if enough service departments from around the country call this in to Ford for advice.
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Old 06-28-2011, 07:08 PM   #7
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I'm glad this thread is getting some attention. If I press hard on the headliner the sound will go away for a short while but it always comes back.

I'm guessing there is no home remedy for this, so as someone has already stated, please share your dealership experience.

For any Ford employees, can anyone confirm a TSB as someone suggested? And if so, what is the fix?

Thanks!
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Old 06-29-2011, 07:44 AM   #8
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I saw my buddy last night to show him my new car, and we rode around in mine. He said they put some foam blocks up between the headliner and the inner roof liner to prevent the squeaking. Apparently there was some adhesive applied to those spots that dried a little too much before the parts were joined, so it was just tacky (enough to make noise) and didn't actually adhere. He said the fix substantially improved it.
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Old 06-29-2011, 07:56 AM   #9
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Yep, mine's got this problem too. Noticed it for the first time two days ago.
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Old 06-29-2011, 01:55 PM   #10
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Mine is going to the dealer next week for a rattle in the rear driver door / A-pillar area. Only happens at freeway speeds.
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