2012 a/c problem

[RonMaiden]

Just got my 2012 SE and less than 6 hours and 100 miles the A/C compressor started making bad noises and will be replaced on wednesday.

[Dracoheart]

PM has been sent, hope all of this is resolve soon. I bought this car for my daily driver and now to go back to the mustang is going to kill my wallet in gas.

[Boomertwo]

Originally Posted by Dracoheart

PM has been sent, hope all of this is resolve soon. I bought this car for my daily driver and now to go back to the mustang is going to kill my wallet in gas.

I understand your frustration but you gotta look at the bright side. It's a fun way of killing your wallet! Hope it's a v8 mustang..vroom!

[Uptcv1]

Noemi, just sent you PM -thanks

[Dracoheart]

Well just got word from my dealer about my AC. They went through all the electrical, checked the refrigerant level and compressor, and even tried another focus on the lot. And their verdict is that all focus AC are the same and have this problem.

Now i am not saying anything bad about the dealer. They have been nothing but nice to me and have kept me up to date on what was going on and helped me with my other issues. But this AC thing has got me in a rut.

Even with tint and a sun shade this car gets hot down here, and if everyone, even the techs, say the AC is not working right then what do i do. My mustang cools right away on normal AC with the fan at 2, this car needs the fan on 2 or 3 with MAX AC to cool down. Some would say as long as it does cool down in the end it is ok. That is fine for me but it is not fine for my passengers in the back that are feeling the heat and me and the front passenger freezing when it finally does cool down.

If this is what i have to live with i think my final step would be to rip the interior out and install some Dynamat to reflect some of the heat out.

Oh and boomer yes it is a GT and i just spent $20 getting to work yesterday and i have to do it again if my dealer does not give me back my car today. I just love getting 9 mpg on that thing (12 on the highway) and 93 octane only thanks to VMP tuning

[Uptcv1]

not sure if A/C is the issue here... perhaps some thermostat and/or calibration is off.. mine basically blows warm when dial is to left-cold seting -without A/C on- but even when it is not really warm outside.. 50's 60's temp out... so when A/C is on it helps cool but feels like all the way to left is what it should be at at say 9-10 oclock dial position...
see what I hear back from dealer today..

[FordCustomerService]

Originally Posted by RonMaiden

Just got my 2012 SE and less than 6 hours and 100 miles the A/C compressor started making bad noises and will be replaced on wednesday.

Hey RonMaiden,

Congratulations on the Focus!

I want to make sure this is a great experience for you. So, make an appointment with the local Ford dealer and PM me with your VIN, dealer, mileage, full name, and best daytime number. I'll get this escalated to the Customer Service Manager for your area.

Originally Posted by Dracoheart

PM has been sent, hope all of this is resolve soon. I bought this car for my daily driver and now to go back to the mustang is going to kill my wallet in gas.

Originally Posted by Dracoheart

Well just got word from my dealer about my AC. They went through all the electrical, checked the refrigerant level and compressor, and even tried another focus on the lot. And their verdict is that all focus AC are the same and have this problem...

Dracoheart,

Thanks for keeping me in the loop. Continue working with the dealer; you should be receiving a call from the Customer Service Manager some time today or tomorrow.

Originally Posted by Boomertwo

I understand your frustration but you gotta look at the bright side. It's a fun way of killing your wallet! Hope it's a v8 mustang..vroom!

Hi Boomertwo;

Now that's a point of view I can get on board with. #vroom

Originally Posted by Uptcv1

Noemi, just sent you PM -thanks

Originally Posted by Uptcv1

not sure if A/C is the issue here... perhaps some thermostat and/or calibration is off.. mine basically blows warm when dial is to left-cold seting...see what I hear back from dealer today..

Hey Uptcv1,

I received your info, and will be escalating the concern as soon as possible.

Take care all!

Noemi

[Uptcv1]

got email response back from service dept.. quote below:

"..the tech checked all the air inlets and ducts, all functions are operating normal, the tech checked another like-same veh that has the same operation- also contacted ford tech hotline, this is a normal operation and ford wrote back that a difference of up to 10 degrees is concidered normal operation. so right now all functions are working as dedigned by the ford engineers.. the focus is ready for pick up"

ok so it sounds to me service depts need more help from Ford with this one... ball back to Ford headquarter court..!
(btw.. from above techs quote "a difference of up to 10 degrees is concidered normal operation" this refers to the temp diff I feel from left vs right vent from central dash... find that very hard to accept as normal...)

[Uptcv1]

Originally Posted by Jim in Mich

I have about another 800 miles to put on till I get 5000 mi and bring it in for the first oil change. Hope they can find something but I have my doubts. I did notice the other day when it was about 55* out and I shut off the A/C and just used outside air that it seemed pretty warm, maybe the cold/hot air mixer lets warm air in even if the control is set to full cold. Sure hope they can fix it, it will be the 2nd time it's been in for it.

Any updates? Thanks!

[Uptcv1]

Originally Posted by mcbeenb

Great news guys. Our car is fixed. As it turned out, it was a combination of issues, but the primary problem was the sensors in the climate control system were not set/calibrated. This was causing lots of heat from the heater coil to spoil the system. On top of that, our condenser was defective, causing very poor cooling... if any.

So, in our case persistence paid. The main problem was that since the car was so new, there were a lot of areas the techs initially refused to look. They had a hard time believing the system could be so badly broken.

Yesterday when the wife picked me up I was amazed at the difference. The car was keeping cool easily on low fan speeds, and the temp control actually worked! Before the fix the temp dial was a psychopathic monster. A hair of a turn was the difference between uncomfortable and burnt. The temp dial now actually gives us a full range of temps! What a concept! This is definitely related to the calibration issue... and I hope it helps you guys track down your issue.

The A/C system does in fact work if its running right. So there's hope!

Assume now you get cool air in multiple left dial settings? -thanks!