Trans and a/c issues - Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum
Ford Focus Forum
HomeContact UsAbout UsGalleryDiscussion ForumsMarketplace


Go Back   Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum > Ford Focus Third Generation > MK3 TSB, Recall & Problems Archive

MK3 TSB, Recall & Problems Archive The place to chat about TSB and Known Issues for the 2012 Focus.

Search This Forum | Image Search | Advanced Search    
Ford Focus Tire & Wheels FocusFanatics Merchandise

Reply
 
Thread Tools Display Modes
Old 05-02-2013, 06:22 AM   #1
Dalamar
Focus Rookie
 
Join Date: Feb 2012
Fan#: 94696
Location: North Port, FL
What I Drive: 2012 SE hatch Blue Candy

Posts: 22
FF Reputation: 1 Dalamar Good Standing Member
Buy-Sell-Trade Rating: (0)
Trans and a/c issues

To start off I bought my 2012 Focus SE with sports package on January 3, 2013 with 17,200 miles on it as of this morning it has 35,600 miles on it. I get around.

I started noticing "the shudder" and didn't think much of it, but I noticed that sometimes it seemed like the car wasn't down shifting all the way when I came to a stop, the result is that it felt like it was falling on it's face when I'd accelerate, like it was taking off in 2nd gear, then it started doing similar feelings while driving in traffic, so I took it in, the local dealer looked at it and gave me the "hey it's normal and this paper says why" sheet, however during the oil change I got yesterday they tell me my trans is leaking and it's a very common problem with the clutches and shaft seal. Oh how common?? they tell me they've done lots and the parts are actually on back order because of how common the problem is, so it'll take a few weeks for them to come in. fml

For the A/C, i live in Florida, the A/C gets used daily, what started happening around 20k miles is when I'm sitting at an idle the A/C stops blowing cold and starts blasting me with warm air, like the compressor is shutting off, rev it up a few times and it starts blowing cold again, the thing is, it doesn't do it all the time, the dealer looks at it and tells me the freon level is within spec so sorry about your luck, if you leave it with us for a few days we can check it out better. My problem is that I have a job, obviously from the mileage, you can tell I drive my car for work. both dealers within 30 min of me claim that their A/C tech does not work on Saturday, so I'd have to leave it with them during the week, which I can't do and even after their latest offer of in a few weeks they can have the tech work on Saturday to work on it. great right? no because they made this offer at 35,258 miles and by Monday i'll be over 36k and out of warranty which they tell me means I'll get to pay for it. fml again.


I'm starting to think I should have gotten another Honda instead of this Focus.

For some background, I'm a copier tech and my service area is basically Sarasota to Naples, and I average 50-60k miles per year, I tend to use hatchbacks and while I like Honda's I like Ford's too, however the level of care and devotion to their product after you buy it is amazing, they both have the same 3/60 warranty.

Example
I bought my wife a 2005 Ford 500 new, at 17k miles the a/c compressor went out, Ford would not repair the car because the warranty was up in time by a month.

My 97 CRV (what I drove before this focus) had a problem with the ignition wiring harness in November 2012 @ 347k miles. i took it to the dealer, Honda decided that harness should never fail and replaced it for free.

My wife's 2006 Odyssey Touring developed a hesitation during shifting at approx 85k miles, Honda said that torque converter shouldn't have failed and replace it for free.

Please don't get me wrong, I love my Focus, and will probably end up getting a C-max or transit connect (2014 looks pimp) in a few years to replace it, I just wanted to point out the differences in dealing with issues from a drivers stand point.


Dalamar is offline  
    Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Old 05-02-2013, 08:23 AM   #2
Tubeway Army
Focus Addict
 
Join Date: Mar 2013
Fan#: 111167
Location: West Palm Beach, FL
What I Drive: 2013 Focus Lemon

Posts: 794
Points 2,284, Level 28
Points: 2,284, Level: 28 Points: 2,284, Level: 28 Points: 2,284, Level: 28
Level Up 90% Completed
Level up: 90% Level up: 90% Level up: 90%
Forum Activity 5%
Activity: 5% Activity: 5% Activity: 5%
FF Reputation: 0 Tubeway Army Newbie
Buy-Sell-Trade Rating: (0)
There are known PowerShift (DCT) issues, I have a 2013 with a little over 2K on the odometer and experience low speed grinding, shuddering and occasional poor or jumpy shifting. Ford told me it was "Normal" and that no existing TSB's are applicable to my car.

I would suggest you take your car in to have it checked, there is one known issues of oil leaking into clutch pack and causing issues, most notably with 2012's.

I don't know what to say about your A/C, I know what you mean about it since i live on the other side of you in SE Florida. I use mine almost everyday, maybe on rare occasion during winter I won't.

I was going to get a C-Max, they are nice and more roomy but the fuel economy benefit for me was mixed since I do not do a lot of highway driving. The C-Max Energi would have been more suited but it was $$$. On a few highway trips I have done, like the Turnpike, I was able to get 44 MPG for a 40 mile one way drive. Not bad, and claiming to what some people say better than a C-Max.

Last edited by Tubeway Army; 05-02-2013 at 12:44 PM.
Tubeway Army is offline  
    Reply With Quote Quick reply to this message
Old 05-02-2013, 12:25 PM   #3
FordService
Official Ford Rep
 
FordService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 4,548
Points 3,284, Level 35
Points: 3,284, Level: 35 Points: 3,284, Level: 35 Points: 3,284, Level: 35
Level Up 56% Completed
Level up: 56% Level up: 56% Level up: 56%
Forum Activity 18%
Activity: 18% Activity: 18% Activity: 18%
FF Reputation: 18 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by Dalamar View Post
To start off I bought my 2012 Focus SE with sports package on January 3, 2013 with 17,200 miles on it as of this morning it has 35,600 miles on it...
Hi Dalamar,

I want to get your regional customer service manager involved so they can help. Send me a PM with your VIN, dealer, mileage, daytime phone number, and full name; I'll do the rest! :)

Crystal
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordServiceUS facebook.com/FordFocus

M - F 11 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply
FordService is offline  
    Reply With Quote Quick reply to this message
Old 05-21-2013, 09:42 AM   #4
Whodatxevg
Focus Enthusiast
 
Whodatxevg's Avatar
 
Join Date: Jan 2013
Fan#: 109173
Location: Wichita, KS
What I Drive: 2014 Tuxedo Black Focus ST1

Posts: 286
Points 1,360, Level 20
Points: 1,360, Level: 20 Points: 1,360, Level: 20 Points: 1,360, Level: 20
Level Up 60% Completed
Level up: 60% Level up: 60% Level up: 60%
Forum Activity 9%
Activity: 9% Activity: 9% Activity: 9%
FF Reputation: 3 Whodatxevg Good Standing Member
Buy-Sell-Trade Rating: (0)
+1 on the A/C issue, im experiencing the same issue on my 2013 SE with 11k miles.
Whodatxevg is offline  
    Reply With Quote Quick reply to this message
Old 05-21-2013, 06:51 PM   #5
Strix
Focus Addict
 
Join Date: May 2011
Fan#: 85696
Location: Northville, MI
What I Drive: Not a Ford

Posts: 583
Points 535, Level 10
Points: 535, Level: 10 Points: 535, Level: 10 Points: 535, Level: 10
Level Up 70% Completed
Level up: 70% Level up: 70% Level up: 70%
Forum Activity 0%
Activity: 0% Activity: 0% Activity: 0%
FF Reputation: 0 Strix Poor Behavior Needs Improvement
Buy-Sell-Trade Rating: (0)
Any update on this, OP? Did they replace your clutches? Does your car vibrate afterwards, like mine?
Strix is offline  
    Reply With Quote Quick reply to this message
Old 05-22-2013, 12:39 PM   #6
FordService
Official Ford Rep
 
FordService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 4,548
Points 3,284, Level 35
Points: 3,284, Level: 35 Points: 3,284, Level: 35 Points: 3,284, Level: 35
Level Up 56% Completed
Level up: 56% Level up: 56% Level up: 56%
Forum Activity 18%
Activity: 18% Activity: 18% Activity: 18%
FF Reputation: 18 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by Whodatxevg View Post
+1 on the A/C issue, im experiencing the same issue on my 2013 SE with 11k miles.
Hi Whodatxevg,

Have you brought your Focus in to the dealership so they can perform an inspection? I want to get your regional customer service manager (CSM) so they can help; shoot me a PM with your VIN, dealership, mileage, daytime phone number, and full name. I'll get to work!

Crystal
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordServiceUS facebook.com/FordFocus

M - F 11 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply
FordService is offline  
    Reply With Quote Quick reply to this message
Reply

Bookmarks & Social Networks

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 12:07 PM.


Copyright 2002-2014 FocusFanatics.com. All Rights Reserved : Privacy Policy : Advertise Information

Focus Fanatics Ford Focus Forum offers many fun ways for you to engage with other Ford Focus Owners from across the world. Whether it be about the aftermarket performance modifications, technical how-to's, European tuned suspension or awesome fuel economy similar to the Audi S3, Ford Fusion and Acura TLX. You can find all Ford Focus and Focus ST related information here. Join our Ford Focus discussion forums and chat with local Focus enthusiasts in your area. Challenger Hellcat - Charger Hellcat