Hey all, wanted to share a reoccurring issue I've been having with my 2012 Ford Focus SE hatchback. It began about a month and a half ago at around 29k miles. Sometimes when I go to start the car the key will turn, all electrical systems will come on (radio, lights, A/C, etc) but the engine doesn't crank. After multiple attempts at turning the key (I'm talking 30+ tries) the engine starts and the car runs normally from there. This problem is intermittent; sometimes the car starts normally, sometimes I have this issue. I have had this issue with both sets of keys for the vehicle.
My car has been to the dealer (Huntington Beach Ford) three times for this problem. They kept it for about a week each time, but the car always started normally for them and they were not able to replicate the problem. As such, they have performed no repairs on the car and just tell me to bring it back when it happens again. The battery checks out fine and they find no error codes in the computer.
In my research I have found a few other people who have had this issue, but nobody reports a solution that was able to permanently fix this problem. I was hoping someone here might be able to help. Here is a video of the issue.
A playlist of my multiple attempts can be found here: