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Old 04-11-2014, 02:49 PM   #1
Andy2002a
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Thumbs down Where to go from here?(DCT issue)

Recently I bought a 2012 Focus SE and it's been having DCT issues(shuddering at launch/low speeds). However there's one issue, it's a rebuilt title so the dealer refuses to even touch it.

Is there anywhere besides the dealer where the TCM can be updated? Also I read around that a tune might be able to fix it, if so which one should I look into?


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Old 04-11-2014, 04:07 PM   #2
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Good luck! Take a look in some other threads to find out more about your issue/concern
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Old 04-11-2014, 05:05 PM   #3
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Quote:
Originally Posted by Andy2002a View Post
Recently I bought a 2012 Focus SE and it's been having DCT issues(shuddering at launch/low speeds). However there's one issue, it's a rebuilt title so the dealer refuses to even touch it.

Is there anywhere besides the dealer where the TCM can be updated? Also I read around that a tune might be able to fix it, if so which one should I look into?
The PCM/TCM calibration (firmware) update is definitely the correct starting point.

What is their reason for refusing to perform a firmware update a car with a rebuilt title?
Have you tried more than one dealer?
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Old 04-11-2014, 05:25 PM   #4
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The op needs to clarify will they not do it under warranty.. Or not even if you pay for it?

There are a few dealers who do not want to take any sort of chances with any vehicle 'outside' the standard window.. They just do not want to bother. (typically because it is a pita and they lose money/have bad results)
So in that case try another dealer.
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Old 04-11-2014, 11:11 PM   #5
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A properly equipped independent shop can do the updates too. You will pay for it though.
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Old 04-12-2014, 08:28 PM   #6
Andy2002a
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Quote:
Originally Posted by Kjanracing View Post
A properly equipped independent shop can do the updates too. You will pay for it though.
I don't mind having to pay to fix the issue since I knew what I was getting into when I bought rebuilt. Do you know where I can find any in the Miami area? All the ones that I've checked out aren't capable of doing it.

Quote:
Originally Posted by Elizabeth View Post
The op needs to clarify will they not do it under warranty.. Or not even if you pay for it?

There are a few dealers who do not want to take any sort of chances with any vehicle 'outside' the standard window.. They just do not want to bother. (typically because it is a pita and they lose money/have bad results)
So in that case try another dealer.
Quote:
Originally Posted by Kabigon View Post
The PCM/TCM calibration (firmware) update is definitely the correct starting point.

What is their reason for refusing to perform a firmware update a car with a rebuilt title?
Have you tried more than one dealer?
I thought about doing that because quite frankly everyone I talked to at the dealer I went to (Midway Ford) was an and never gave me straight answer.
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