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Old 09-22-2011, 08:07 AM   #151
texas75218
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Quote:
Originally Posted by herbz View Post
Hey all,

My new Focus only has about 350 miles on it, about half of which are highway. I was wondering if anyone else has the following problem.

When driving on the highway, I feel it's a bit hard to keep the car in its lane. It seems like the electric steering "locks" the car into a "straight" line, but often times that "straight" path heads toward the lane divider. So I'll be going towards the left lane divider, then correct right, then head towards the right lane divider, then correct left, etc. etc. It never seems to just want to go straight ahead.

I wish car manufacturers would just keep electric crap out of cars. Unfortunately that's where the demand is. I ordered the base focus with the base radio because I'm a purist and like things simpler, way less problems. Reading all the MFT problems people are having seems to justify my decision. Unfortunately electric steering is not an option I can uncheck.

Hoping Ford will be able to troubleshoot this. But I was wondering if anyone else has noticed this yet.

Other than that I love this car.
Yes, our car is less then 24hours old and we think someone will get KILLED trying to keep in in the lane. FORD customer service has been no help and said it would cost to fix it since it is not a recognized issue.
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Old 09-22-2011, 08:18 AM   #152
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Originally Posted by herbz View Post
Just as I was coming to terms with this issue and almost accepting it as the way the power steering behaves in general.

I drove an old Chrysler minivan back to back with my new Focus on the highway for significant miles, and honestly the minivan was 100x easier to keep in a straight line. This is flat out unacceptable.

Do you have a copy of this note you could scan and post? If enough people get on this issue hopefully Ford will acknowledge it. I'm willing to as well. My 2k oil change is coming up at which point I will let my dealer know of this problem.
We had the car less then 24 hours and it makes you zig zag going down the freeway. Will not go in straight line and makes an over corection when you try to correct. This is going to get people KILLED when they cannot stay in there lane. Ford customer service has been no help. They said since it is not an acknowleged issue it will cost to fix. This on a car less then 24hours old and 100 miles on it. We are going to see if the dealerhship will let us return it.
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Old 09-22-2011, 08:21 AM   #153
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Test Engineer: make sure you talk to the Service Foreman, not the service writer, and not the Service Manager. Not to diss the others -- but generally it is the (sometimes, partially) on-the-tools Service Foremen who know the most. Generally, this could be described as on-center EPAS (Electric Power Assisted Steering) inappropriate intervention and effectively "stiction", causing two-armed attempts as steering correction, and then subsequent over-action when resistance breaks away. Only happens after an extended period at highway speeds. Has been happening to fairly sizable contingent on 2012 Focus owners, but clearly not to all. Others have described this as a break-down in communication between actual steering rack position, versus indicated and transmitted steering rack position, where the EPAS then attempts to react to what it perceives is a requirement, and in fact, it is not. The EPAS ends up fighting the driver for control.
This is going to KILL people when they cant stay in their lane. We have had ours less then 24hours and sorry I bought the car and FORD customer service has been no help and now I am reading it is occuring on some 2011's.
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Old 09-22-2011, 08:32 AM   #154
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Originally Posted by texas75218 View Post
This is going to KILL people when they cant stay in their lane. We have had ours less then 24hours and sorry I bought the car and FORD customer service has been no help and now I am reading it is occuring on some 2011's.
There's a TSB out for this in another thread.
EDIT: http://www.focusfanatics.com/forum/showthread.php?t=268723
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Old 09-22-2011, 08:42 AM   #155
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Originally Posted by texas75218 View Post
now I am reading it is occuring on some 2011's.
Interesting.... model year 2011 hydraulic power steering is being affected by faults in the electrically assisted steering on model year 2012. I wouldn't have thought that possible. I hope any problems with the powershift transmission don't begin showing up on previous model years with conventional transmissions.
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Old 09-22-2011, 08:56 AM   #156
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Steering problem

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Originally Posted by flygry1 View Post
It sounds like the earlier production cars are experiencing the steering problems. Out of curiosity what was your build date?
We just took delivery yesterday of one built this month and it has the sterring issue bad. FORD customer service has been no help and will not acknowlege that they have ever had a steering issue with these. We are going to see if it is too late to return the vehicle for refund before we get KILLED trying to stay in our lane.
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Old 09-22-2011, 09:00 AM   #157
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Originally Posted by iso3200 View Post
There's a TSB out for this in another thread.
EDIT: http://www.focusfanatics.com/forum/showthread.php?t=268723
Yeah, exactly what iso3200 said. They issued a TSB and there it is. Call Ford back and bring that to their attention while they are denying the problem. They issued it after all.
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Old 09-22-2011, 10:12 PM   #158
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Originally Posted by texas75218 View Post
We just took delivery yesterday of one built this month and it has the sterring issue bad. FORD customer service has been no help and will not acknowlege that they have ever had a steering issue with these. We are going to see if it is too late to return the vehicle for refund before we get KILLED trying to stay in our lane.
I'm intrigued. You mention that you got one that was built this (current) month - September (today being the 22nd) ... That strikes me as a pretty quick period of time to have built the car, and transported it to the dealer, and detailed it / sold it (maybe with minor period of time just sitting in inventory, at the dealer's lot).

Other Focus Fanatics, how long typically does it take to order and then receive a car - ah in your particular cases?

All this having been said, it is possible that the "heightened QC checks" that Ford indicated (to one of the posters) were being done with the post Aug 1 steering racks, are not in fact curing the problem in all cases????
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Old 09-22-2011, 10:14 PM   #159
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I'm intrigued. You mention that you got one that was built this (current) month - September (today being the 22nd) ... That strikes me as a pretty quick period of time to have built the car, and transported it to the dealer, and detailed it / sold it (maybe with minor period of time just sitting in inventory, at the dealer's lot).

Other Focus Fanatics, how long typically does it take to order and then receive a car - ah in your particular cases?

All this having been said, it is possible that the "heightened QC checks" that Ford indicated (to one of the posters) were being done with the post Aug 1 steering racks, are not in fact curing the problem in all cases????
That can't be right, lol, that's an awfully quick turnaround
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Old 09-22-2011, 11:31 PM   #160
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Originally Posted by texas75218 View Post
We just took delivery yesterday of one built this month and it has the sterring issue bad. FORD customer service has been no help and will not acknowlege that they have ever had a steering issue with these. We are going to see if it is too late to return the vehicle for refund before we get KILLED trying to stay in our lane.
Soo....you magically got a car quicker then everyone else, AND are implying that Ford is saying that there isn't an issue....when there is clearly a TSB out on it?

Yeah....
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