Issues with new 2012 Ford Focus - Page 52 - Ford Focus Forum, Ford Focus ST Forum
Ford Focus Forum
HomeContact UsAbout UsGalleryDiscussion ForumsMarketplace


Go Back   Ford Focus Forum, Ford Focus ST Forum > Ford Focus Third Generation > MK3 TSB, Recall & Problems Archive

MK3 TSB, Recall & Problems Archive The place to chat about TSB and Known Issues for the 2012 Focus.

Search This Forum | Image Search | Advanced Search    
Ford Focus Tire & Wheels FocusFanatics Merchandise

Reply
 
Thread Tools Display Modes
Old 11-21-2011, 09:32 PM   #511
whynotthinkwhynot
Captain TMI
 
whynotthinkwhynot's Avatar
 
Join Date: Jan 2005
Fan#: 18416
Location: the armpit of TN, Memphis, TN
What I Drive: 05 ZXW; 02 Windstar; 13 C-Max SEL

Posts: 20,219
Points 27,353, Level 98
Points: 27,353, Level: 98 Points: 27,353, Level: 98 Points: 27,353, Level: 98
Level Up 1% Completed
Level up: 1% Level up: 1% Level up: 1%
Forum Activity 17%
Activity: 17% Activity: 17% Activity: 17%
FF Reputation: 270 whynotthinkwhynot Outstanding Standing Member whynotthinkwhynot Outstanding Standing Member whynotthinkwhynot Outstanding Standing Member
Buy-Sell-Trade Rating: (1)
To PM Natasha, click on Ford Customer Service in the upper left hand corner of her post window. That will drop down a menu, and the 3rd option will be to send a private message to Ford Customer Service. Click on that, and you should be good to go.
__________________
Be eclectic.
---The Complete How-To Archive--

Moderating everything now, let me know if I can help.

Quote:
Originally Posted by the user formerly known as ZX3_Chick View Post
You're special aren't you.
whynotthinkwhynot is offline  
    Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Old 11-22-2011, 10:35 AM   #512
FordService
Official Ford Rep
 
FordService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 4,471
Points 3,230, Level 35
Points: 3,230, Level: 35 Points: 3,230, Level: 35 Points: 3,230, Level: 35
Level Up 20% Completed
Level up: 20% Level up: 20% Level up: 20%
Forum Activity 28%
Activity: 28% Activity: 28% Activity: 28%
FF Reputation: 18 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by bikerfuzz View Post
i think i fixed the message part. /thanks
No problem! Glad you got it working.

Quote:
Originally Posted by whynotthinkwhynot View Post
To PM Natasha, click on Ford Customer Service in the upper left hand corner of her post window. That will drop down a menu, and the 3rd option will be to send a private message to Ford Customer Service. Click on that, and you should be good to go.
Thanks!

~Natasha
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordServiceUS facebook.com/FordFocus

M - F 11 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply
FordService is online now  
    Reply With Quote Quick reply to this message
Old 11-22-2011, 10:47 AM   #513
flingwing1969
Focus Enthusiast
 
flingwing1969's Avatar
 
Join Date: Nov 2011
Fan#: 91700
Location: Morgan Hill, CA
What I Drive: 2012 white platinum Forcus SEL 303A

Posts: 455
Points 1,110, Level 18
Points: 1,110, Level: 18 Points: 1,110, Level: 18 Points: 1,110, Level: 18
Level Up 10% Completed
Level up: 10% Level up: 10% Level up: 10%
Forum Activity 0%
Activity: 0% Activity: 0% Activity: 0%
FF Reputation: 2 flingwing1969 Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by cardoc1 View Post
Page 275 of the owners manual says that the car has grade assist My dealer says it does not who is right. I know that on my car it does not work. The grade assist lamp does light during a lamp test
Grade assist is not installed on the Select Shift equipped cars. The grade assist button is located in the same place as the S shift buttons on the shift lever.
__________________
2012 Focus SEL 303A, moon roof, etc
2012 Yamaha TW200 Dual Sport
1975 Jeep CJ -built
1974 Dodge W300 Power Wagon dump truck
2002 Kubota B-21 tractor-loader-backhoe
flingwing1969 is offline  
    Reply With Quote Quick reply to this message
Old 11-22-2011, 11:02 AM   #514
flingwing1969
Focus Enthusiast
 
flingwing1969's Avatar
 
Join Date: Nov 2011
Fan#: 91700
Location: Morgan Hill, CA
What I Drive: 2012 white platinum Forcus SEL 303A

Posts: 455
Points 1,110, Level 18
Points: 1,110, Level: 18 Points: 1,110, Level: 18 Points: 1,110, Level: 18
Level Up 10% Completed
Level up: 10% Level up: 10% Level up: 10%
Forum Activity 0%
Activity: 0% Activity: 0% Activity: 0%
FF Reputation: 2 flingwing1969 Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by FordCustomerService View Post
Hi Jellman123,

Thanks for the good news of your transmission improving dramatically. I'm here if you need any help later on down the road.

~Natasha
I have an October SEL with about 800 miles on it. My shifts have been smooth and my Select Shift is positive and very much fun on my twisty road with several one-lane bridges (downshift time). The other day, however, I was in the left lane on a four-lane surface street and saw a long string of cars getting into a left turn lane too short for the number of cars, and the woman in front of me was going to partly block my lane. I slowed to let the lane to my right clear and was going about 10 mph when it did. When I accelerated to go around the woman blocking my lane, the engine revved to about 45k, like it was in neutral, then caught (smoothly, no clunk) and off I went. My car is a post 8/12/11 car, of course, and I'll mention this to my dealer when I go in today for my MFT lesson, but your opinion would be appreciated. Thanks.
__________________
2012 Focus SEL 303A, moon roof, etc
2012 Yamaha TW200 Dual Sport
1975 Jeep CJ -built
1974 Dodge W300 Power Wagon dump truck
2002 Kubota B-21 tractor-loader-backhoe
flingwing1969 is offline  
    Reply With Quote Quick reply to this message
Old 11-22-2011, 11:09 AM   #515
gtncpa
Focus Enthusiast
 
gtncpa's Avatar
 
Join Date: May 2011
Fan#: 86143
Location: Midland Park, NJ
What I Drive: 2012 Black Titanium Hatch

Posts: 506
Points 1,532, Level 22
Points: 1,532, Level: 22 Points: 1,532, Level: 22 Points: 1,532, Level: 22
Level Up 32% Completed
Level up: 32% Level up: 32% Level up: 32%
Forum Activity 0%
Activity: 0% Activity: 0% Activity: 0%
FF Reputation: 2 gtncpa Good Standing Member
Buy-Sell-Trade Rating: (0)
I think we are confusing two different things. There is Hill Assist and Grade Assist. Hill Assist helps when you stop on a hill and go to restart. Since the dual clutch is not a true automatic it will roll back on a hill. The Hill Assist holds the car in place and gives you 2 to 3 seconds to get your foot off the brake and onto the gas.

"Grade Assist" is to help you go down hills.

Page 275
Grade Assist
(Drive) with Overdrive Cancel/Grade Assist
Pressing the transmission control
switch on the side of the gearshift
lever activates overdrive cancel and
grade assist.

Page 277
Hill start assist (HSA) system (if equipped)
The hill start assist (HSA) system makes it easier to pull away when the
vehicle is on a slope without the need to use the parking brake. When
HSA is active, the vehicle will remain stationary on the slope for two to
three seconds after you release the brake pedal. During this time, you
have time to move your foot from the brake to the accelerator pedal and
pull away. The brakes are released automatically once the engine has
developed sufficient drive to prevent the vehicle from rolling down the
slope. This is an advantage when pulling away on a slope, (for example,
from a car park ramp,
gtncpa is offline  
    Reply With Quote Quick reply to this message
Old 11-22-2011, 12:04 PM   #516
cardoc1
Focus Enthusiast
 
Join Date: Oct 2011
Fan#: 90592
Location: Concord, CA
What I Drive: 2012 titanium 5door

Posts: 60
Points 444, Level 8
Points: 444, Level: 8 Points: 444, Level: 8 Points: 444, Level: 8
Level Up 88% Completed
Level up: 88% Level up: 88% Level up: 88%
Forum Activity 0%
Activity: 0% Activity: 0% Activity: 0%
FF Reputation: 1 cardoc1 Good Standing Member
Buy-Sell-Trade Rating: (0)
My Question was about grade assist
cardoc1 is offline  
    Reply With Quote Quick reply to this message
Old 11-22-2011, 01:25 PM   #517
FordService
Official Ford Rep
 
FordService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 4,471
Points 3,230, Level 35
Points: 3,230, Level: 35 Points: 3,230, Level: 35 Points: 3,230, Level: 35
Level Up 20% Completed
Level up: 20% Level up: 20% Level up: 20%
Forum Activity 28%
Activity: 28% Activity: 28% Activity: 28%
FF Reputation: 18 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by flingwing1969 View Post
I slowed to let the lane to my right clear and was going about 10 mph when it did. When I accelerated to go around the woman blocking my lane, the engine revved to about 45k, like it was in neutral, then caught (smoothly, no clunk) and off I went. My car is a post 8/12/11 car, of course, and I'll mention this to my dealer when I go in today for my MFT lesson, but your opinion would be appreciated. Thanks.
Hey flingwing1969,

You definitely have the right idea of mentioning it to your dealer. Let me know what they say.

~Natasha
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordServiceUS facebook.com/FordFocus

M - F 11 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply
FordService is online now  
    Reply With Quote Quick reply to this message
Old 11-23-2011, 11:05 AM   #518
gpinnell
Focus Rookie
 
Join Date: Nov 2011
Fan#: 91849
Location: Freeland, MI
What I Drive: 2012

Posts: 12
FF Reputation: 1 gpinnell Good Standing Member
Buy-Sell-Trade Rating: (0)
2012 Ford Focus transmission problem

Quote:
Originally Posted by FordCustomerService View Post
Hi gpinnell,

Welcome to the forum! Scheduling an appointment with the dealer is the perfect first step. Please PM me your info as well (VIN, contact information, mileage, & servicing dealer name/state) and I'll help.

I look forward to hearing from you.

~Natasha
Natasha: Went to the dealer. They checked out the vehicle and explained a bit more about how this transmission works to me. Got the following reply. "Test drove vehicle several times. Unable to duplicate customer concern. Checked with Ford for TSB/SSM related and found none that apply". Ok, I will give it a bit more time but how is Ford is not aware of this issue when we are talking about it on this forum and I have other Focus owners in the Saginaw area who are telling me about the same issue with theirs. Really? Isn't this what is called "head in the sand?" I will give the car some more time to "break in" the transmission. Thanks! Greg
gpinnell is offline  
    Reply With Quote Quick reply to this message
Old 11-23-2011, 12:45 PM   #519
FordService
Official Ford Rep
 
FordService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 4,471
Points 3,230, Level 35
Points: 3,230, Level: 35 Points: 3,230, Level: 35 Points: 3,230, Level: 35
Level Up 20% Completed
Level up: 20% Level up: 20% Level up: 20%
Forum Activity 28%
Activity: 28% Activity: 28% Activity: 28%
FF Reputation: 18 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by gpinnell View Post
Natasha: Went to the dealer. They checked out the vehicle and explained a bit more about how this transmission works to me. Got the following reply. "Test drove vehicle several times. Unable to duplicate customer concern.
Hey Greg,

Thanks for the update! I'm glad they took the time to explain the transmission operation, as it is different from basic transmissions. Please keep me updated on your break-in process, as that has resolved most initial concerns. If you continue to have issues, please PM me your contact info (name/phone number) and I will escalate your situation.

~Natasha
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordServiceUS facebook.com/FordFocus

M - F 11 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply
FordService is online now  
    Reply With Quote Quick reply to this message
Old 11-23-2011, 02:21 PM   #520
s_mack2000
Focus Rookie
 
Join Date: Nov 2011
Fan#: 92092
Location: Brooklyn Park, MN
What I Drive: 2012 Silver Focus Titanium

Posts: 1
FF Reputation: 1 s_mack2000 Good Standing Member
Buy-Sell-Trade Rating: (0)
Mileage

I have a 2012 Focus Titanium that I bought in August and I haven't really had any issues. After hearing about all the transmission issues people are having, I did take it back to the dealership and have them look at and reprogram the transmission. It now works great! The one thing I noticed is that my mileage doesn't seem to be as good as advertised. It is averaging 31.2mpg and the best I have ever gotten was 35.3mpg with all interstate driving. I'm wondering what kind of mileage is everyone else getting?
s_mack2000 is offline  
    Reply With Quote Quick reply to this message
Reply

Bookmarks & Social Networks

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Ford Focus Forum, Ford Focus ST Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 07:32 PM.


Copyright 2002-2014 FocusFanatics.com. All Rights Reserved : Privacy Policy : Advertise Information

Focus Fanatics Ford Focus Forum offers many fun ways for you to engage with other Ford Focus Owners from across the world. Whether it be about the aftermarket performance modifications, technical how-to's, European tuned suspension or awesome fuel economy similar to the Cadillac ATS-V, Ford Fusion and Acura TLX. You can find all Ford Focus and Focus ST related information here. Join our Ford Focus discussion forums and chat with local Focus enthusiasts in your area.