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Old 05-03-2011, 12:20 PM   #721
GoGators
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Originally Posted by twoplus2 View Post
Your window sticker says your car was build on 2011,04/29
Also, your ETIS says your build day was 02.05.2011 (MAY 2nd)
Wow, I feel like a moron. Thanks for helping me clear this up. How long should I expect it to take to get to the dealership here in Florida?
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Old 05-03-2011, 12:46 PM   #722
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As for why it takes so long, there isn't a train the runs from Wayne to every point in the US. Your car will probably have stops in 5-10 transfer yards along the way, and has to be hooked up to previously scheduled trains. So a transfer could be a few hours or a few days, til the next train headed in the right direction. It's just the way the train network works.
I took a shot and called the Norfolk Southern tracking center last night. The operator didn't sound too thrilled to talk to me. Between the sighs and groans he told me the rail car with my car on it left Wayne on Csx to a transfer yard, where it will be transferred to a Norfolk Southern train to Chicago where it will be transferred to a Canadian Pacific train to Cottage Grove, MN. ETA to the dealer, 5/14.
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Old 05-03-2011, 01:11 PM   #723
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Hate to break this to some of you guys, but don't go putting alot of faith in those dates that you have found i.e. ETA, in transit, etc. You're gonna be really frustrated if you do! The chronological sequence of our new SE is as follows...

Focus (C346N) VIN Number: 1FAHP3F25CL134651

Order date: 3-16-11
Build date: 4-5-11
QA release for shipping: 4-8-11
ETA1: 4-17-11 (first official date they gave me)
ETA2: 4-27-11 (salesman called, taking it off truck)
ETA2.5: 4-27-11 (sorry wasn't your car, don't know when its coming)
Actual delivery: Who the hell knows....

Called Ford Customer Service this morning and inquired as to status. Gentleman told me he shows it still sitting in lot waiting to ship. He stated he was going to send a request up river to someone hopefully able to get me an answer in the next day or so. We'll see.....

Production dates and times seem to be OK. Shipping seems to be a monkey for Ford at the moment. Not their fault really, the auto shipping industry crumbled somewhat when GM and Dodge/Chrys. became Government Motors. Not enough capacity now and still trying to recover.... I truly believe Ford is doing what they can to get these cars to all of us in a timely manner, but to place ANY faith in those dates is a fools bet...

To those who ended up getting their ordered cars on time, you're the exception not the norm for the foreseeable future.
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Old 05-03-2011, 01:12 PM   #724
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I took a shot and called the Norfolk Southern tracking center last night. The operator didn't sound too thrilled to talk to me. Between the sighs and groans he told me the rail car with my car on it left Wayne on Csx to a transfer yard, where it will be transferred to a Norfolk Southern train to Chicago where it will be transferred to a Canadian Pacific train to Cottage Grove, MN. ETA to the dealer, 5/14.
Could You post the phone number for me?
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Old 05-03-2011, 01:54 PM   #725
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OK, finally got a VIN and a Window Sticker!

Titanium Hatchback with all factory options ordered 3/8/2011. Depending on whether you believe ETIS or the Window Sticker, it was built either 4/28 or 4/27.

http://services.forddirect.fordvehic...HP3N27CL145362
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Old 05-03-2011, 02:24 PM   #726
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I am sure that the Ford Customer Service people are told to under promise, rather than to over promise and tell customers that their vehicle will be delivered tomorrow.
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Old 05-03-2011, 02:48 PM   #727
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Could You post the phone number for me?
I didn't write it down, but I found it on the Norfolk & Southern web site tracking page. Just a warning, it didn't sound like they appreciated my call. You will need the rail car number and the last 6 digits of the VIN.
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Old 05-03-2011, 07:16 PM   #728
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Well, my car arrived today - one day after the ETA, assuming my dealer is telling the truth. Sadly I don't know when I might be able to pick it up. Could be Saturday, Monday, or a week from Saturday :(
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Old 05-03-2011, 07:54 PM   #729
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Anyone with questions about the railroad I could try and help, I'm a conductor out of toledo, Ohio with csx and go to Wayne yard where they load the focus quite a bit. I can tell u now that 56 rail cars are being loaded a day 7 days a week with each rail car holding 6 cars. I have computer access to look up rail car numbers at Wayne yard. Of the 56 cars that we load about 40-45 we take to the ns yard which is where the get added to a train or become a train. They are loading them on trucks now too so not every car is by train
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Old 05-03-2011, 08:45 PM   #730
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Emerrill, why don't you know when you can get it? Dealer delays or your trip to Canada?
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